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Bupa Dental Care UK Reviews 

25,570
•
TrustScore 5 out of 5

4.8

Dentist
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Review summary

Created with AI, based on recent reviews

Looking at 3,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and highly skilled dental professionals who consistently make everyone feel comfortable and relaxed during appointments. People also deeply appreciate receiving thorough explanations, remarkably gentle care, and highly efficient service throughout their entire dental journey. Some reviewers were not happy with communication issues, mentioning persistent difficulties reaching the practice by phone and occasionally encountering rude reception staff. A few consumers additionally felt that certain visits felt overly rushed or lacked adequate reassurance when they were dealing with significant pain or unexpected discomfort.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

Service

Reviewers mention positive feedback about service, highlighting the ease of booking appointments even in... See more

Customer service

Users describe positive interactions with customer service, noting that staff go out of their way to help and... See more

User experience

People report positive experiences with user experience, highlighting smooth and hassle-free appointments... See more

Quality

Customers consistently note positive experiences with quality, praising the thorough and excellent dental... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to praise Bupa Dental Care in Bristol. Ever since I was little back in the 1960s I have had bad experiences with Dentists and because of that I didn't go to one for a very long time.... See more

Rated 5 out of 5 stars

I have just completed my orthodontic journey and would highly recommend the team at Bupa Dental Care in Poundbury. As someone who accessed orthodontic work later in life I am in my late 50's now. The... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

Superfriendly. Hi tech environment. Delightful Reception Staff. Superb Dentist who I get to have repeat visits with so I don't feel like every time is starting from scratch..... or drill as the cast m... See more

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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4.8

All reviews

(25,570)

3,455 reviews in the last 12 months

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Rated 1 out of 5 stars

BUPA Witham is epitome of disrespectful…

BUPA Witham is epitome of disrespectful and unprofessional conduct.

It amazes me that a large organisation such as BUPA can serve basic administration so poorly. I tried calling this practice this morning to organise a simple x-ray referral. After 2 minutes of pre-recorded messaging about a busy line, the call terminates and hangs up on me. Jeez, it’s 2026 and BUPA can’t handle two people being on hold. Your Chelmsford branch has the same problem - fix your technology!!

The appointment. I arrived on time at 9:30am, Wednesday 9th for this routine scheduled X ray. The purpose of my X-Ray was to undertake Invisalign treatment with your Chelmsford surgery at a cost of ~£4,000.

It’s now 10:30am, I am sat in your reception, waiting for this damn X-ray. During this hour, not a single person has entered or left the X-ray room. This is a shambles, I am on the cusp of walking out and you lose your £4,000 revenue.

I am also out of pocket for my time wasted, plus the consultation costs for my Invisalign pre-treatment. I expect to be reimbursed for this.

Have your manager call me

September 9, 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, thank you for your review. We’re sorry to read your comments and appreciate you taking the time to share your feedback. We understand the practice has been in contact with you and has addressed the concerns raised.

Rated 5 out of 5 stars

A Top Notch Team…

What a fantastic, friendly and professional team at Bupa Canary Wharf! I highly rate each of them and had quite a great experience whilst having my teeth professionally cleaned during my most recent hygienist appointment.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

Dr Mohammad Abdel-Hadi
I can't recommend Dr Abdel-Hadi highly enough. He restored two root-treated molars on my lower right and fitted crowns on both, and the work was excellent — very thorough, everything has settled and healed well, and the crowns feel completely natural. He is kind, polite, considerate and thoroughly professional throughout; you feel in safe hands from the first appointment. As a doctor myself, I'd send anyone to him.

Dr Alan Knight
I can't recommend Dr Knight highly enough. I had abscesses above the roots of two teeth and fully expected to lose them; he saved both. He is exceptionally skillful and thorough — takes the time to do it properly, explains what he's doing, and the results speak for themselves. He is thoroughly professional. In his area he is the best specialist I have come across, and I say that as a doctor myself. Very grateful.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I would thoroughly recommend BUPA Dental Care Bournemouth Central!..Very helpful , caring staff! Excellent service by the dentist who I saw in that practice!… Iam so GRATEFUL for the overall experience and all the staff who

September 3, 2026
Unprompted review

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