burhousebeads.com Reviews 8

Brilliant supplier. Excellent choice and very helpful customer service. Thank you.

Always a good experience, bought some lovely gemstones, I would definitely recommend.

The shipping costs are a little high but the quality of the products are amazing. I will be using this company a lot in the future. I have just found my new best friend for jewellery making supplies!

I placed my first order with burhousebeads.com at the beginning of the week and it arrived within 4 days. The packaging was wonderful and the speed it arrived was truly fantastic. I am very pleased with the quality of these ear wires- they look superb and are beautifully made plus are a stylish design. The price is absolutely amazing. I started a jewellery business in January and am so pleased to have found such an efficient and professional company to buy from. I will certainly be ordering from you again and will recommend your company with no hesitation. Thank you. All the best, Maria.

Good products, but the shipping is expensive and too slow, it is simply not competitive enough. They use Royal Mail signed for service that takes up to 7 working days, depending on which day of the week you order it can take up to 10 days to receive the goods. Competitors offer a better service.

I have placed a few orders with this company. The postage cost is quite high (nearly £4), but their products are very reasonably-priced. I had an issue with some pearls on a clearance discount (quite damaged in multiple places, despite this not being mentioned anywhere on the listing), contacted CS asking for a partial refund, but they ended up fully refunding me. They don't state that the clearance items are often damaged on the website, so be aware of this.

I have been returning to this company largely for the sake of the Gold Silk Thread, but after contacting CS I have discovered this is being discontinued. I struggle to find enough of their other items to warrant purchasing from this company again, unfortunately. But overall they have good products, good customer service, and I would recommend Burhouse.

Very slow delivery. I've been charged for 1st Class signed for, but three (working) days later and I still haven't received my order. In the future I will be ordering from Cooksons as their deliveries take 2 days max.

This company told me my order had been dispatched when it hadn't and made me pay 2 lots of postage (£9.48!) on one small envelope weighing no more than 50g. I will not be using them again.