BusterBox Reviews 3,282

My dogs ( i have two labs ) know when there buster box is due! They sit at the window and wait for the courier, I get one box for both of them to share they get a toy each every month (and so far haven't destroyed any of them!)they share 3/4 packets of treats, last month they had chocolate egg biscuits so I let them share the full packet on easter Sunday! They knew i was holding back as kept going to the cupboard were i keep them.They love there monthly treats.

This is my second time with busterbox.
Henry loves his new toys and treats. His favourite toy is the fish on the rope he takes it to bed with him.

We call buster box day. When deliver is due. Love buster box

Happy Pup every month without fail and a delivery he knows is for just him. The excitement and zoomies are so fullfilling, I can't bring myself to stop the subscription!

BusterBox has been supplying my dog Fenryr with boxes of treats and toys for the past few years. He really looks forward to them. They are excellent value for money.

10/10 Kevin loves his monthly post

If you are looking for a way to spoil your dog that actually delivers on value and excitement, BusterBox is a serious contender. After a few months of service, here is the breakdown of why this subscription has become a staple in our household.
​The Unboxing Experience
​The biggest selling point isn't just the items inside—it’s the reaction. My medium-sized dog has developed a "BusterBox sense." As soon as the package hits the porch, she knows exactly what it is. The branding is distinct enough that she recognizes the box immediately, leading to a full-blown "zoomie" session before I even get the tape off.
​What’s Inside?
​While every month features a fun new theme (think seasonal holidays or clever concepts), the consistency of the contents is what keeps me subscribed. A typical box includes:
​2 High-Quality Toys: These aren't the flimsy supermarket variety. For a medium dog, they are sized perfectly—durable enough to handle some serious tug-of-war but soft enough for a post-play cuddle.
​3 Bags of Treats: This is where BusterBox shines. You get a variety of flavors and textures, often focusing on healthy, high-quality ingredients. Having three bags means we’re usually stocked up for the entire month of training and rewards.

Fantastic company I’ve been using buster box now for nearly 2 years. I can say my boy Zeus absolutely loves it when his buster box comes through the door. He gets excited to see what treats and toys he may have this time !!
The delivery’s on Time every time, great customer service. All in I would recommend to anyone and I do when ever I get the chance.

Excellent experience love seeing my dog excited to see the box when it comes, loves the toys and treats. Easy to talk to and have upgraded my box with one long lasting toy as some of the stuffed toys don't last my dog as he does love to chew them.

My 3 Romanian rescues love the Buster Box delivery, Rudy even opens the box himself these days!
The tough toys are excellent quality and survive even my sister’s Boxer dog Dave’s relentless gnawing.
Very happy Rommies Ervin, Saffy and Rudy

Avoid at all cost . Total waste of lieu the goods delivered don’t go anywhere near the cost of £25. And the so called free bed promotion is a scam. You try to complaining and get fobbed off. Try to cancel and you have to pay £29 to end it

This is an incredibly unprofessional company, because I am disputing over payments and not receiving boxes they have blocked my email address. So here is my letter to Lana in customer services, maybe I will get a response?
Dear Lana,

I am writing further to your recent response regarding my subscription, I find this overwhelmingly stressful having to put this on social media however it appears my email address has been blocked.

 I must formally dispute the claim that my first box was a complimentary promotional box.

When I signed up in January 2025, I was charged £17.99 for my first box. This is clearly evidenced in my bank statements, along with subsequent charges as follows:

- 14th February – £19.99
- 14th March – £19.99
- 14th April – £19.99
- 14th July – £19.99
- 12th August – £19.99
- 12th September – £19.99
- 13th October – £19.99
- 12th November – £19.99
- 12th December – £19.99
- 12th January – £19.99
- 16th March – £19.99
- 17th March – £19.99

This totals 13 payments, despite the agreement being for a 12-month subscription. Additionally, as confirmed in previous correspondence, payments are taken one month in advance. This further supports that I have been overcharged.

I would also like clear confirmation of when my last box was dispatched, as the last box I physically received was in January.

Based on the above, I am owed either:

- 3 outstanding boxes, or
- A full refund for 3 boxes (my preferred resolution)

For clarity, I have thoroughly reviewed both my bank statements and all email confirmations, and I am confident in the accuracy of the information I am presenting.

I must also express my disappointment with the overall quality of recent boxes. Having reviewed other customer feedback, I share similar concerns regarding the noticeably lower quality of toys and treats.

I would appreciate this matter being resolved promptly. Please arrange the refund for the 3 boxes without further delay, or provide a clear explanation and resolution if you disagree with the above.

I look forward to your urgent response.

Kind regards,
Mrs Claire Cope

My puppy luca loves his buster boxes ! He gets very excited each time we receive post !! To see his happy little face light up whenever they come is so worth it ! I love what we recieve and the value of money for products he gets is brilliant ! Thank you busterbox !! Highly recommend

The free bed is so comfy, my dog loves it.
So when he is felling a bit restless, we tell him to goto bed and he just goes in it...
Normally when you say get into bed he jumps on the sofa... So one happy doggy.
The toys are so tough, we played with the whale of tug of war, and as yet no tear in sight... The the treats are so delicious says my dog

My shar pei luna absolutely loves the treats and toys in the buster box. The team were also fantastic in catering to her dietary requirements. Would definitely recommend them to other dog owners.

My dog absolutely loved his first box , and the toys and treats are top quality! Plus we got a free bed which was of great quality. Looking forward to seeing what we get in the next box 🐶♥️ would recommend these to anyone !

Buster box provides a good choice of toys and treats, my dogs loved receiving there first box and im sure they will enjoy it each month. Good customer service and quick delivery.

Paddy’s Buster Box Review

Paddy gets really excited whenever Buster Box arrives—he's one happy pup! We’ve been members for years, and it’s always a joy to see his enthusiasm as we unbox each delivery.

Overall, we’ve been quite happy with the items included in the boxes. The toys are often engaging and well-made, keeping Paddy entertained for hours. The treats are usually a hit, too, and I appreciate the variety that comes with each shipment.

However, I do feel that the value for money isn’t always quite there. While the excitement is undeniable, some months the quality and quantity of items don’t match the price we pay.

Despite this, the joy it brings to Paddy makes it worth it for us. If you’re looking for a fun subscription service for your pet, I’d still recommend giving Buster Box a try!

We have been receiving Buster boxes for over a year now and both my dogs absolutely love these boxes and I actually quite enjoy receiving them too as there’s always lots of exciting toys and different treats that we wouldn’t afford of buying before… Toys are good quality! Would recommend buying the boxes as they’re definitely worth the money 😁

I have been getting buster box every month for my dog Kira for the past 4 years. It is always filled with toys and treats that she absolutely loves, and she knows exactly what it is when her box is delivered!