Every detail of the trip was thoughtfully planned and executed! Our favorite B&R guide Sakis and the local guides provided always add extra layers of fun, detail and history that we wouldn't hav... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Every detail of the trip was thoughtfully planned and executed! Our favorite B&R guide Sakis and the local guides provided always add extra layers of fun, detail and history that we wouldn't hav... See more
Company replied
Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more
Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more
Company replied
B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more
Company replied
Written by the company
Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for over 50 years.
Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.
Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.
Written by the company

70 Bond Street , M5B 1X3, Toronto, Canada
Our Burgundy bespoke bike trip was amazing. The guides, food, wine and curated experiences were all exceptional!

Reply from Butterfield & Robinson
Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the northern and southern coasts had different but gorgeous scenery. Biking the Camel trail was fun and beautiful. The fresh seafood everywhere was as good as it gets! We credit our guide, Tatty, and our trip planner, Lucy, with making this an unforgettable trip. We shared many laughs and stories with Tatty and felt she really helped make this a special vacation!

Reply from Butterfield & Robinson
The guides were amazing! The group on the trip all got along so well. The biking in the Netherlands and Belgium was beautiful, we learned so much about the history of the area.

Reply from Butterfield & Robinson
We have just returned from biking in Sri Lanka which was a special edition trip. If I could give the trip 6 stars I would, everything about it was exceptional. The level of organisation and support was fantastic, the guides were second to none and they were very good with me as I’m not much of a biker. The grade of level 2 was spot on. Sri Lanka is a beautiful country with beautiful people and biking is an incredible way of seeing it.

Reply from Butterfield & Robinson
B&R planned a spectacular trip for us. We fell in love with Costa Rica. They planned an exquisite itinerary, great lodgings, terrific activities. The guides were excellent and all transfers went smoothly. All contacts with B&R were friendly, positive and helpful. I highly recommend using this travel company!!!!

Reply from Butterfield & Robinson
We had a bespoke experience in Florence…this is our 4 th time there. Had a beautiful apartment and our guides were just amazing.

Reply from Butterfield & Robinson
Organized and Fun ! Arma and Andrea were helpful, patient and great company.

Reply from Butterfield & Robinson
We had an extraordinary trip.
We enjoyed everything.
Guide
Food
Activities
Agenda
⭐️⭐️⭐️⭐️⭐️

Reply from Butterfield & Robinson
This was our third trip with B&R. Each of the trips have been memorable in unique ways. We have done Italy lakes and Amalfi coast. This trip through the Burgundy wine region was wonderful. B&R sets the standards for hotels and restaurants. They choose places that my husband and I would stay on our own. And restaurants that we would find as well. Every day is carefully curated and well planned. We loved every minute of our trip. The best part, however, are the guides. B&R values their guides and it is evident. Many have worked for the company for years. This time, we had Denis and Tom(with Fanny doing the driving). Denis and Tom are true professionals. Engaging, knowledgeable, caring, and curious. Kudos to B&R for running such a terrific travel company. We will always be trying to plan another trip with them!

Reply from Butterfield & Robinson
Butterfield & Robinson is the definition of a classy operation. Their trips are fully planned to cover everything from transfers, hotels, luggage movement & security, special events and most meals. But their best attribute is their people. They hire only the most knowledgable, friendly and motivated guides who take care of everything and feel like family while doing it.

Reply from Butterfield & Robinson
We have been on a number of B&R trips and they consistently hires outstanding guides. Lottie, Stephen and Bel were helpful, informative and highly service oriented. The walking tour of the Cotswolds was pastoral and beautiful It was well organized with excellent hotels. The food was a cut above what we might have expected as well.

Reply from Butterfield & Robinson
Epic in large part because of the country (Japan), the cycling routes (variety (beaches to mountains), beautiful scenery, mixed terrain, mostly quiet roads, good distances covered with nice climbs), the guides (knowledgeable, capable, friendly, professional... exemplary), and the planned cultural activities including locals, lodging and meals - standout was the mountain picnic cycling stop with custom made bento box lunches for each cyclist.

Reply from Butterfield & Robinson
Our guides, Luca and Rachela, really made the experience even that much better.

Reply from Butterfield & Robinson

Reply from Butterfield & Robinson
The logistics were great from the transportation, dinner reservations and the GPS for our hikes. The drivers, guides and the hotels were wonderful.

Reply from Butterfield & Robinson
Our bespoke hiking trip through Burgundy was perhaps the best trip our group of lifelong friends has experienced. Our guides were knowledgeable about Burgundian history and wines, and were a joy to spend time with. Each day was filled with delicious food, wine, and scenery as we hiked from village to village. Our accommodations were exceptional and provided the perfect ending to our special days.

Reply from Butterfield & Robinson
Everything was excellent - accommodations, food, communication, explanations, and especially our guides Niki and Luis. This experience exceeded my expectations!

Reply from Butterfield & Robinson
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.