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Butterfield & Robinson Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Every detail of the trip was thoughtfully planned and executed! Our favorite B&R guide Sakis and the local guides provided always add extra layers of fun, detail and history that we wouldn't hav... See more

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Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

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Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

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Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for over 50 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Slow down to see the world

Written by the company

Where to next?
Active days. Luxury stays. Lifelong memories. Delivering exceptional adventure since 1966.

Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Just returned from biking trip to…

Just returned from biking trip to Tuscany. Allesio is the template for an experienced, compassionate, empathetic guide. He and our co-guide Stefano, who is youth personified, took care of every situation. No matter how simple or complicated. Together, they anticipated our every need.

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Another great trip!

This was our third B&R trip and we are never disappointed. Berlin to Prague was an awesome trip. Great guides, food, and hotels. Would highly recommend B&R.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Vienna to Budapest

This year our trip took us from Vienna and Budapest. Our first visit to either country and B&R made it spectacular. Cycling on mostly dedicated paved bike trails though vineyards and sunflower fields. Interesting and beautiful hotels. Food that was to die for. Extremely knowledgeable, friendly, and helpful guides able to adapt to changes on the fly. A week spent with like minded people. All of the components for a great vacation with memories to last a lifetime.

July 25, 2019
Unprompted review
Rated 5 out of 5 stars

We loved Slovenia!

We just completed a biking and hiking trip through Slovenia, italy and Croatia. I have never experienced the level of service and accommodations that we had with B& R, and I am now spoiled! Our guide, Meja, and driver, Marco, were local people, and therefore had a lot of first hand knowledge and experience with the area. They took care of us and everything to where we truly had no worries throughout the trip. They were always so accommodating and communicative, and it was like traveling with family-only better! This was truly a vacation!! We were able to experience the beauty and wonder of the Slovenian mountains, the vineyards and wine country, and then the Adriatic Sea on the Istrian Peninsula, all within 6 days! We never felt rushed, and we did not have to spend too much time in a van or car. In addition we met up with interesting, local mountain hut managers, bee keepers, olive and fruit growers, truffle "hunters", and so much more. At times we felt like the only "tourists" with the local experiences and this was special. We even had a private tour of an underground cave that was spectacular. Thank you B&R for these wonderful experiences, and now memories, and you have won a place in our hearts forever.

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

We loved every minute of our trip to…

We loved every minute of our trip to Slovenia and Croatia. The guide and driver were extremely friendly, helpful and organized. The special events were terrific and surprising. The e-bikes were great as well as accommodations and meals. It was outstanding!

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

HIGHLY recommended

We just completed our 3rd trip with B&R and we can't wait for the next one. We went as a couple on a guided biking trip with a group (Puglia), a self-guided hiking trip with our teenage kids (France), and a self-guided biking trip with our teenage kids (Prague to Vienna). We always feel well-prepared and well-taken care of. The hotels are lovely and full of character. The food is delicious. The activities are varied and every trip I find myself doing or seeing something that I never would've found on my own. I can't recommend them enough.

July 15, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Gina! You perfectly captured everything that makes a B&R trip so special.

Rated 5 out of 5 stars

We have just returned from biking in…Denmark 🌊🚲🍷🥮🥬🌞🌾🍃🌷

We have just returned from biking in Denmark. Beautiful ❤️ We started and ended in Copenhagen. Loved the beautiful fields, wildflowers, towns and castles. B&R set up interesting stops along the way to see and hear from local artists and artesian. Having an E-Bike took the pressure off any hills and made for a very pleasant ride through the fields. You could appreciate - not pant your way to the next stop. Our hotels were excellent and the group that came together from all over the US and Canada were all fascinating people. Our guides were lovely and responsive to our needs. Giorgia rushed us from Kronborg Castle to make our massage appointment and Chris and Sjoerd brought our bikes ! Pretty lush terrain and cool sunny nights, great bikes, wonderful conversations and meals and elegant accommodations. Do make plans to stay in Copenhagen before or after. ⭐️⭐️⭐️⭐️⭐️

July 14, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Becky! Thrilled to hear you loved Denmark as much as we do.

Rated 4 out of 5 stars

Seine River Cruise/Cycling

The Seine River combined ship/cycling trip was our second activity with B & R. The former (Dordogne, France) was excellent in every category. Our June 2019 Seine River Cruise suffered mainly due to the ship experience which was not under B & R's control. Specifically, the Seine is a narrow river beside busy highways, railways and manufacturing operations. It was mostly pleasant countryside but the noise from along the shore and on the water from the lock system and barges was frequently awful at night requiring us to close the cabin windows and sealing ourselves into an air-conditioned environment which we do not enjoy. On our last night we were moored immediately beside a bar scene with hundreds of young people yelling and screaming late into the night along with loud crowd music. The ship food was not of the high quality nor variety that we have had on other ships although the wines chosen by our B & R guide Laura were excellent. Laura is an amazing guide and her support guide Margot was similar in dedication. The cycling part of the trip did not always meet pre-trip advertising; e.g. the so-called cycle path on the last full day was not used because it had yet to be completed. Also, on the last full day there was city cycling that was so scary we (and some others) walked our bikes. But overall our guides ensured that we were safe and could enjoy the gorgeous country surroundings. Normandy was especially delightful where we biked through peaceful farm settings on very quiet roads. It is our opinion that B & R should not combine cycling with a Seine cruise.

July 10, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Brian, feedback like yours is the biggest driver of change here at B&R. We have shared this with our colleagues on and off the road and the manager of our traveller experience team will be in touch.

Rated 5 out of 5 stars

Trip of a Lifetime In the Dolomites

Went to the Dolomites with B&R and it was phenomenal! This was my first B&R trip and will definitely not be my last. Everything was fantastic from our guides - Luca and Alex- to the level of planning, accommodations and hikes. I traveled solo and loved it. I can’t wait to do it again. Our group was amazing.

July 1, 2019
Unprompted review
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Reply from Butterfield & Robinson

We can't wait for number 2 either! So happy to hear you had such an amazing trip.

Rated 5 out of 5 stars

We now used B&R for two EPIC vacations

We now used B&R for two EPIC vacations. Can’t speak highly enough about the professionalism, attention to detail, and just the overall ability to unwind and not worry about a thing because they’ve got it all covered. Every person we have interacted with from B&R has been kind, considerate and professional. Thumbs up folks!

June 22, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Anne. We can't wait to have you back on another epic vacation!

Rated 5 out of 5 stars

Great guides with fun facts and stories…

Great guides with fun facts and stories about their ireland. Made you forget the weather. Countryside varied frim bogs to seaside beaches and cliffs. All beautiful and spectacular

June 21, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Fred! Happy to hear you enjoyed Ireland!

Rated 5 out of 5 stars

We cannot say enough about our guide

We cannot say enough about our guide. Finding activities that appeal and are appropriate for a family traveling with someone as young as 10 and someone as mature as 75 is no small feat. Everyone loved the variety and John was so accommodating and flexible.

June 20, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Melissa! We look forward to seeing you and your family on the road again soon.

Rated 5 out of 5 stars

Our guides with Butterfield and Robinson

Our guides with Butterfield & Robinson went out of their way to make our every wish come true and anticipated our needs at every turn of our journey. It was a wonderful adventure and we are hoping to take another trip with them in 2020.

June 13, 2019
Unprompted review
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Reply from Butterfield & Robinson

We look forward to seeing you on the road again soon!

Rated 5 out of 5 stars

Spectacular experience!

Spectacular experience! Engaged guides, well curated ride routes, wine tastings, meals, and events in Special hotels and venues. An incredible way to experience a regions culture and history.

June 12, 2019
Unprompted review
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Reply from Butterfield & Robinson

Happy to hear you had such a great experience Spencer!

Rated 5 out of 5 stars

10th Anniversary Rhine River Trip

My husband and I just got back from our first B&R trip and we are already planning our next one! We are hooked. We loved our guides, Laura, Sjoerd and Mario. They made the trip for us. Everything was taken care of and we were able to relax and enjoy every moment. The bikes were great, the routes were stunning and the planned stops were such a treat. We loved getting to know new people as well as spend quality time with one another and in nature, along the beautiful Rhine River. Everything exceeded our expectations and we are customers for life.

June 8, 2019
Unprompted review
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Reply from Butterfield & Robinson

What a special way to celebrate your 10th anniversary. Welcome to the Cru Jill!

Rated 5 out of 5 stars

Camino de Santiago Cycling

This was my first B&R trip and it was amazing. The friendly and helpful guides, Roberto and Rafael, had in depth knowledge of the region, its history, food and wine. The accommodations and meals were as extraordinary as the scenery. You won't find lunch spots like this on your own! Some of the hills were more challenging than I expected but I liked that. If you're not confident in your abilities you might want an e-bike on this route. If you don't want to use an e-bike and normally ride a hybrid, consider getting a road bike because the lower weight will help you on the hills. We had a good group and the route was designed so that those who didn't want to ride as much could stop at lunch while others continued cycling. This balance worked well and accommodated all types of cyclists. Now I just want to go back and walk the Camino!

June 1, 2019
Unprompted review
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Reply from Butterfield & Robinson

Sounds like an amazing trip Mike. Thanks for the review!

Rated 5 out of 5 stars

B&R took care of every detail of our…

B&R took care of every detail of our cycling tour of Burgundy and when something wasn't included...such as flights or additional meals, they had excellent suggestions or advice. The accommodation, meals, tours and cycling equipment were top notch. The trip is expensive but if you want a no worry, everything taken care of luxury vacation, you won't be disappointed. Cathy and Tim

May 19, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Cathy! We truly believe it's all in the details ;)

Rated 5 out of 5 stars

I have now been on 3 B&R trips (two…

I have now been on 3 B&R trips (two bike and one walk). They do a great job making the trip fun for all levels of activity. The hard core get their experiences and those of us who want activity but not too much challenge also are able to have a nice time (without hindering others). The guides have always been knowledgeable and extremely attentive. While the food and drink are incredible, the exercise has (mostly) offset the weight gain that often results from travel. I highly recommend B&R for those who want body and brain stimulation.

May 17, 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Regen! We're looking forward to seeing you on the road again soon.

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