Button Finance is amazing! Patrick worked to get my family what they needed. He was honest and provided suggestions based on our needs. The entire process was extremely efficient. After signing paperw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #163 of 247 best companies in Non-Bank Financial Service
- #19 of 33 best companies in Mortgage Lender
Written by the company
Making Financial Independence Possible. HELOCs, HELOANs with easy approvals and quick funding.
Contact info
1851 East 1st Street, 92705, Santa Ana, United States
- 877-8-BUTTON
- homeequity@buttonfinance.com
- www.buttonfinance.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The loan agent was extremely patient…
The loan agent was extremely patient and helpful as this was my first experience getting a loan. He sat down with me in person and went the extra mile to make sure things went smoothly. One part of the loan came with a different amount and he went to the company had it changed to what he had quoted me.

Reply from Button Finance, Inc.
Friendly service and quick turn around…
Friendly service and quick turn around on the loan.

Reply from Button Finance, Inc.
Button it all up with Button
Worked with one agent from start to finish except for the closing agent. Also great that funds were in house. So many things were easier as Button Finance advertises. My agent, Sylvester, was a consummate professional in every way. No pressure at any point of the total process.

Reply from Button Finance, Inc.
Still trying to close on a HELOC that…
Still trying to close on a HELOC that was supposed to close in five days, failed call backs and ineffective communication,

Reply from Button Finance, Inc.
Great experience!
James Baer was amazing. He was very personable and explained everything well and in great detail. Every step of getting our loan was smooth and James was prompt in answering all questions we had. Would highly recommend Button Finance and James!

Reply from Button Finance, Inc.
Time is of the Essence!
Received a professional loan with no nonsense, in a very short period of time. Not one issue and everything happened as they said it would?

Reply from Button Finance, Inc.
Great Company
Working with Button Finance was one of the best business experiences that we have had. The personnel were always courteous and knowledgeable. Button Finance is a great company for all your financial needs.

Reply from Button Finance, Inc.
Great service and expertise
Patrick was able to navigate a complicated loan that 3 other lenders could not and succeed in an advanced loan scenario

Reply from Button Finance, Inc.
Patrick was a joy to work with and…
Patrick was a joy to work with and communication was great. Will highly recommend Patrick and Button Finance

Reply from Button Finance, Inc.
A+ Service from the Best!
Patrick was very professional, extremely thorough and made the loan process very easy! I would recommend him to anybody looking to refinance their loan.

Reply from Button Finance, Inc.
Cash out made easy
Patrick is very easy to work with. He is knowledgeable in regards to loan procedure & I felt comfortable working with him. Anyone who is thinking about cash out of your home equity needs to speak with Patrick before any other lender.

Reply from Button Finance, Inc.
The team and in particular Brandi…
The team and in particular Brandi provided a fast and efficient service. The team were extremely proactive, transparent, organized and flexible answering all the questions I had and supporting us through the entire process. I would highly recommend the team at Button!

Reply from Button Finance, Inc.
Very positive experience with Button Finance
Enjoyed working with both Brandi and Brittany. They were very responsive, answered all my questions and made the entire process very easy, efficient and quick. I was really pleased that the initial timeline they gave me was followed. This is especially important when you're planning to have work performed and you need to pay vendors!

Reply from Button Finance, Inc.
Brandi Yates
I had been trying for a loan for quite a bit of time with no luck; and then came Button Finance and Brandi Yates. She is a breath of fresh air; she was very kind, helpful and informative. She was available at all hours of the day and night for any questions that I had. She walked me thru every step of the loan process and never one got frustrated with my abundance of questions and concerns. She was truly genuine, and I would encourage anyone looking for finiancial assistance to most definitely reach out to her! THANKS BRANDI!

Reply from Button Finance, Inc.
Ben & his team were really fast & efficient.
Ben & his team were really fast & efficient. They made the loan process easy & stress free. Ben promised a quick closing & delivered even faster than we discussed. For all your loan needs, I would definitely recommend Button Finance, Inc. Thanks again Ben & look forward to working with you in the future!
Gerald S.
2nd mortgage
We contacted Button Finance for second mortgage. We dealt with David Shaw (financial advisor) and Brittany (loan processor). Both of them were very professional and quick to respond to all my questions. Both took the time to understand my needs. They answered emails quickly and kept me up to date during the entire procedure. I highly recommend David Shaw to handle your needs.
Patrick Johnson Best Customer Service
Patrick Johnson was very thorough and assisted me through the whole process. Very personable and easy to talk with.
Best rates and terms at Button Finance.
Working with Button Finance was a breeze best rates, and terms. James was the most professional agent. He made the transaction smooth and easy from start to finish under 20days couldn’t be happier. James knows his business. Give him a call for a smooth transaction. Thanks again James I’ll send you referrals.
Jack Barkley Service Review
-Professional
-Accurate
-Welcoming
-Informative
Two really happy customers
We have dealt with several lenders in the past couple of years. Our recent experience with Button Finance has been by far the best experience we have ever had with a lender. This is especially true due to the care and professionalism of two of their people; Patrick Johnson and Brittany Knaak. We would recommend this company and Patrick to anyone seeking a mortgage of any kind.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







