Buy2fix Reviews 

1,090
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers had a great experience with this company. Customers frequently appreciate the fast and efficient shipping on many orders, noting that items arrive securely packaged and in pristine condition. People also mention that the replacement parts match descriptions precisely and function wonderfully for their specific repair needs. Consumers often point out the helpful tracking updates and reliable communication throughout the entire purchasing process. However, some customers also noted unexpectedly long delivery times and a lack of clear information regarding overseas shipping origins. A few other people experienced frustrating difficulties with damaged products and encountered unhelpful support when attempting to process returns or resolve complaints.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers praising superb performance and... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided. Many... See more

Quality

Consumers find quality to be positive, frequently highlighting superb products, excellent build standards,... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer feedback.... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of strong satisfaction and severe frustration.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.8

All reviews

(1,090)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Time Buyer Review

Excellent - First Time Buyer Review
I bought this product as it was the best price online and no further import charges. I was amazed how quickly it arrived at my door in excellent packaging and in brand new working order. Well done Buy2Fix. I will definitely return as a customer.

March 21, 2026
Unprompted review
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Rated 4 out of 5 stars

Good SIM speed router

I needed a router that could use a SIM card as my budget for full broadband was not possible now I've been made redundant and costs have to be shaved where possible sadly.
This model used wifi 6 and advertised good speeds (mobile provider speed dependant as well).
This site was the cheapest by far and ordering here is easy.
The router manual is very small and not very good, but eventually I managed to set up the wireless option.
So far so good and on a good day when my SIM provider is not overloaded I can download my music files in good time and browsing is speedy enough for general usage.
The only critique which is small was that when I received my confirmation email that my order has been dispatched and my Royal Mail tracking number was given, there was no "your product is being dispatched from China".
Now after messaging the business they said their products are dispatched from warehouses in China, and when I checked their FAQ section on delivery - it states this in the small print.
That aside the delivery was the usual timescale from China for a standard delivery service and the product was as advertised, brand new and boxed.

March 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Slow delivery, not 3-5 business days

Slow delivery and non responsive. They 'advise' they respond to WhatsApp message in minutes. Been waiting 7 business days so far for a delivery and the order is not being processed any further past order ready.

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Battery for Ring Doorbell

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery at a reasonable price. Ordered the battery and it was delivered 2 days earlier than expected along with a small tool kit. Changed the battery in the doorbell and all is good. Would definitely use Buy2fix again!

March 18, 2026
Unprompted review
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