This company’s 5-star average rating is absolutely well-earned. They promise big and keep every promise. They made a much higher offer than any other company and didn’t pull any “gotchas” to try to we... See more
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Review summary
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This gave me an opportunity to get some residual value from my Series 7 watch as I upgraded to 11. Despite some trouble with decommissioning the old watch, John Y stayed with me until it was figured... See more
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Well designed process. Easy to follow instructions and the eCheck option worked out well. Got my payment quickly. Unrelated, trying to complete this this review, starts with clicking a link in Buy... See more
This is the second high value transaction with BuyBackTronics. The communication is fantastic, you're kept in the loop at every step. The processing of items and payment is smooth both times. I absolu... See more
Company replied
Company details
- #41 of 112 best companies in Electronics Store
- #5 of 7 best companies in Cell Phone Recycling and Unlocking Service
- #10 of 22 best companies in Cell Phone Store
- #9 of 18 best companies in Computer Store
About BuyBackTronics.com
Written by the company
About BuyBackTronics
Since 2018, BuyBackTronics has helped customers throughout the United States sell electronics for cash through a simple online and mail in process. With hundreds of thousands of successful transactions completed, we’ve built a system that is transparent, consistent, and easy to use.
Get an instant quote online, ship your device for free, and get paid quickly. Whether you’re upgrading your iPhone, selling your MacBook, trading in a GPU, or cashing out a gaming console, we make the experience straightforward from start to finish.
Why Customers Choose BuyBackTronics
We focus on competitive pricing, clear communication, and reliable service. Here’s what sets us apart:
- Free Inbound Shipping – No hidden fees. We cover the cost of sending your device to us anywhere in the United States.
- 14 Day Price Guarantee – Lock in your offer and protect your quoted price.
- Flexible Payment Options – PayPal, eCheck, Check, Gift Cards, or Virtual MasterCard.
- Competitive Market Based Pricing – Clear grading standards and consistent evaluations.
- Optional Shipping Kits – Secure packaging available for added convenience.
- Expedited Processing – Faster turnaround available when needed.
- Real Time Updates – Stay informed throughout the entire process.
- No Obligation Offers – You are never pressured to proceed.
Bulk BuyBack
We also work with schools, companies, and organizations throughout the United States looking to sell devices in volume. Whether you are managing an IT asset refresh cycle or upgrading business laptops, smartphones, and company issued devices, we provide competitive bulk buyback quotes and streamlined online processing.
What We Buy
We purchase a wide range of electronics, including:
- Smartphones – iPhone, Samsung Galaxy, Google Pixel, and other Android devices.
- Laptops and MacBooks – Apple and Windows models.
- Desktop Computers – iMac, Mac Studio, Mac Mini, and Windows desktops.
- Gaming Consoles and Handheld Systems – PS5, Xbox, Nintendo Switch, Steam Deck, ROG Ally, Lenovo Legion Go, MSI Claw, and more.
- GPUs and Graphics Cards – NVIDIA, AMD, and Intel.
- Cameras – DSLR and mirrorless models.
- Tablets and iPads – Surface, Galaxy Tab, Pixel Tablet, Lenovo, and more.
- Drones – Popular DJI models and other major brands.
- Smartwatches and Wearables
- Audio Equipment
- VR Headsets
Get your instant quote today and turn your used tech into cash with BuyBackTronics.
Contact info
556 Central Florida Parkway Suite 1016, 32750, Longwood, United States
- 18558594125
- info@buybacktronics.com
- www.buybacktronics.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy Peasy Stressy Free(sy)
Selling my device to BuyBackTronics was very easy. I simply filled out a form, packaged my device and used the label they sent to ship it to their facility via UPS. They even have the option of having packing materials sent, but I did not need that service. A couple of weeks later, give or take, I had a check.
March 24, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Paul,
Thank you for the wonderful feedback, we really appreciate it. 😄
We’ve always believed that selling your unwanted tech should not be a complicated process, so we absolutely love that you found everything easy and straightforward.
We appreciate you choosing us and hope you’ll consider us again in the future.
Cheers,
The BuyBackTronics.com Team
Received the exact amount they quoted…
Received the exact amount they quoted me. Transaction was very easy. Will use again
March 27, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Victor,
Thank you for taking the time to leave us a review, we really appreciate it. 🫶
The idea is to provide offers we intend to honor from the onset, so we’re glad everything went exactly as it should.
We appreciate you choosing us and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Great company to sell back electronics.
What made my experience so great was the fact my experience was how transparent and professional Buy Back Tronics was. They explained why price adjusted the way it was and showed me photos.
March 4, 2026
Reply from BuyBackTronics.com
Hey Kiana,
Thank you for taking the time to leave us a review, we really appreciate it. 💙
We’re glad your first experience with us was a great one, and even happier to hear the transparency of our process stood out. When an offer needs to be adjusted, we want customers to feel fully informed, even if that means providing photos upon request.
We appreciate you choosing us and look forward to your next trade-in.
Cheers,
The BuyBackTronics.com Team
Great experience
Great experience. Trustworthy and process went exactly as promised.
April 1, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Adam,
Thank you for taking the time to leave us a review, we really appreciate it. 👍
We’re glad your first experience with us left an impression. As you noticed, we take a lot of pride in keeping the process consistent and delivering on what we promise.
We appreciate the opportunity and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Reply from BuyBackTronics.com
Hey Ayush,
Really appreciate you taking the time to leave us a review. ✨
We’re glad everything went smoothly, and happy we could make a great first impression.
Looking forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Excellent experience!
Excellent experience!! Sent me a label mailed phone in took six days to evaluate. Excepted condition and emailed me a check! Amount I received would have been the same amount if I had sold it on eBay after their fees. Best part is I did not have to worry about scams or 30 day buyer remorse resulting in a eBay return!
April 8, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey there,
We really appreciate you taking the time to share this, it means a lot to our team. 👍
Our goal has always been to offer a predictable and straightforward way to sell your tech, without the usual headaches that come with listing platforms.
Thank you for choosing us, we look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
The process of trading in was quick and…
The process of trading in was quick and professional. I got the refund as promised. Trustworthy and will trade in other electronic items in the future as well.
March 30, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey there,
Thank you for taking the time to leave us such a thoughtful review, we really appreciate it.
We take a lot of pride in keeping the process smooth and delivering on what we promise, so it means a lot to see that come through in your experience. 😊
We definitely look forward to working with you again on future trade-ins.
Cheers,
The BuyBackTronics.com Team
Took a bit longer than expected to…
Took a bit longer than expected to review my device. They kept me up to date on the process with email notifications. Customer service was very nice/understanding!
April 3, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Jason,
Thank you for taking the time to leave us some feedback, we really appreciate it.
Please accept our apologies for the delay at the time, we experienced an uptick in trade-in volume and truly appreciate your patience throughout. Glad to hear our team kept you well updated and took good care of you. 😊
You will be happy to learn that we have since increased capacity and improved our internal processes, and turnaround times have improved significantly.
We look forward to working with you again in the future.
Cheers,
The BuyBackTronics.com Team
Great experience
Great experience. Upfront offer and decent turnaround time. Payment through PayPal as selected. Would definitely use again.
March 11, 2026
Reply from BuyBackTronics.com
Hey John,
Thank you for taking the time to leave us a review, much appreciated. 💙
Glad to hear you appreciated the upfront offer and that the turnaround time met expectations.
Thrilled you enjoyed your very first experience with us.
We definitely look forward to working with you again in the future.
Cheers,
The BuyBackTronics.com Team
The process was straightforward…
The process was straightforward however, I originally got an estimate that I probably shouldn’t have got. I had to provide proof and then it was smooth sailing.
March 10, 2026
Reply from BuyBackTronics.com
Hey Jimmie,
Thank you for taking the time to leave us a review, and really appreciate the honest feedback here.
The initial quote provided was accurate based on the information at checkout. However, during inspection, the device was flagged for additional verification, which is why the team stepped in to request proof. That said, I’m glad to hear everything moved smoothly once that was cleared up, and we truly appreciate your patience and cooperation throughout.
While we aim for a seamless experience from the very start, in rare cases where an unexpected hurdle comes up, you can expect the team to step in quickly and work through it with you.
Appreciate you choosing us, and we look forward to delivering that full 5 star experience on your next trade-in.
Best,
Ian
Customer Success | BuyBackTronics.com
Great Service
I didn’t agree with the condition of the phone tested by the technician. But I was given clear information on the condition of the phone.Thank you for replying and resolving the issue in timely manner. I will be back in future and will recommend to friends and family. Thank you
Thank you
March 7, 2026
Reply from BuyBackTronics.com
Hey Payal,
Thank you for the updated review, we truly appreciate you taking the time. 🫶
We understand that condition assessments can sometimes feel subjective, which is why, on the rare occasion a revised offer is sent, we always provide a clear explanation. If needed, customers also have the option to request a re-inspection with photos or have the device returned at no cost.
That said, I’m glad we were able to get this resolved for you in a timely manner.
We appreciate you giving us the opportunity and look forward to working with you, and your friends, in the future.
Best,
Ian
Customer Success | BuyBackTronics.com
Another Successful Transaction
This is my third time using BuyBackTronics, like the previous 2 times, all went well. The process is very straight forward and took about a week, after they received the item, for me to get my check. I have sold many items online and have concluded that with the cost of shipping, fees, and just the hassle of dealing with unreasonable customers, selling to BuyBackTronics is just simpler and after all the fees and shipping you get just about the same amount for your items.
March 10, 2026
Reply from BuyBackTronics.com
Hey Michael,
Welcome back and thank you for the thoughtful review, it truly means a lot to the team here at BuyBackTronics.com. 💙
Great to see you back for a third time, and even better to hear each experience has gone just as expected.
And we completely agree, it’s simply a more convenient way to sell your unwanted tech. You check out, pack and ship your device using our prepaid label, and leave the rest to us.
Appreciate the continued support and we look forward to many more trade-ins with you.
Cheers,
The BuyBackTronics.com Team
Excellent customer service
Excellent customer service. Honest company gave me more for the laptop than was quoted! Will use this company again!
Thank you, S. Hood
April 7, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Susan,
Thank you for taking the time to leave us such a thoughtful review. 💙
Glad to hear that stood out, we strive to keep the process fair and unbiased, even if that means adjusting an offer upward when it’s warranted.
Appreciate you choosing us and we definitely look forward to the next time you use our service.
Promise you the same great experience every time.
Cheers,
The BuyBackTronics.com Team
That they have different ways of getting your money. And it actually come fast
Payment options. And how fast the payment processed.
March 10, 2026
Reply from BuyBackTronics.com
Hey Binte,
Thank you for taking the time to leave us a review, much appreciated. 😊
Glad you appreciated the different payment options we offer, along with how quickly everything was processed.
Mailed check, eCheck, PayPal, Virtual Mastercard, gift card, take your pick!
We look forward to round two.
Cheers,
The BuyBackTronics.com Team
Great experience
Great experience. I’ll definitely be using them again.
April 6, 2026
Unprompted review
Reply from BuyBackTronics.com
Hey KK,
Thank you for the review. 😊
Glad you had a great experience.
We definitely look forward to working with you again soon.
Cheers,
The BuyBackTronics.com Team
Excellent place above market price
Excellent place. Simplex well paid, great customer service
March 9, 2026
Reply from BuyBackTronics.com
Hey Sergio,
Thank you for taking the time to leave us a review. 😊
Glad to hear you had a great first experience selling to us.
Appreciate you noticing the simplicity of the process and the great customer service.
We appreciate you choosing us, and remember to consider us the next time you’re looking to sell your unwanted tech.
Cheers,
The BuyBackTronics.com Team
The products I gave were in great…
The products I gave were in great condition and clean and ran well the offer was cut in half and took weeks for you to review I should have just went to a pawn shop this was a waste of time and I lost money
March 9, 2026
Reply from BuyBackTronics.com
Hey Ron,
Thank you for your feedback. We’re sorry this experience did not meet your expectations and appreciate the opportunity to provide some context.
As I look through your inspection notes, the console was found to have clear signs of insect activity within the unit. Since you disputed the initial findings, a supervisor took a second look to reconfirm and concurred with the original assessment. As part of that process, images were provided to evidence the condition, and as I review those myself, it is clearly visible.
We do not open devices during the inspection process, as they remain the customer’s property. Based on the condition observed, the device falls outside of what we are able to resell. As a result, the offer was not reduced, but declined entirely.
As a courtesy, we arranged a free return of your device.
I also noticed you’ve traded in with us before, and that transaction was completed without issue. We’re sorry this particular experience did not reflect that.
I understand the frustration, however we were unable to proceed given the condition of the device.
Best,
Ian
Customer Success | BuyBackTronics.com
They stole my charger away for free…
They stole my charger away for free without giving it back to me, which was very frustrating! I have an proof of video putting my charger in the box!
March 8, 2026
Reply from BuyBackTronics.com
Hey Diya,
Thank you for your feedback, and we’re very sorry for the frustration caused.
After reviewing our receiving footage, we can confirm that the charger was indeed included. Due to an internal oversight during evaluation, and with the device noted as still being MDM locked, the charger was mistakenly not paired back with the return.
We have since reached out and arranged to send you a replacement charger at no cost to make this right.
This is not the standard we hold ourselves to, and we appreciate you bringing it to our attention so we could correct it.
If you have any further questions, please feel free to reach out to us directly.
Best,
Ian
Customer Success | BuyBackTronics.com
Good experience
Good experience, sent a label, I shipped the device, they inspected it quickly and sent my money. Couldn't have asked for anything more. They gave me a fair price and all went smooth.
March 8, 2026
Reply from BuyBackTronics.com
Hey Patrick,
Thank you for the wonderful review and welcome back! 😊
Love the way you summed it up, it really is that simple.
Always a pleasure working with you.
We look forward to your future trade-ins with us.
Cheers,
The BuyBackTronics.com Team
Trash
Trash, told me one price then payed $600 less because they declaired the speakers were too quiet... maybe if they sent more then a box with packing peanuts it would have arrived in the condition i sent it out in which was nearly flawless.
March 8, 2026
Reply from BuyBackTronics.com
Hey Mark,
Thank you for your feedback. We’re disappointed we couldn’t meet expectations, especially on your first experience, and appreciate the opportunity to provide some context.
Your initial offer of $1,432 was adjusted to $927, a difference of $505, after inspection. The device was found to have issues with both speakers along with backlight bleed around the screen edges. These findings were documented by our inspection team and reflected in the evaluation notes, as repairs of this nature do impact the value significantly.
Regarding packaging, the device arrived without any visible external damage to the box, which typically indicates it was not impacted during transit.
As I look through the communication, I do not see a request to dispute the findings. As with all customers, you do have the option to request a supervisor review. A second inspection is completed, and if findings are confirmed, we provide photo and video evidence along with receiving footage when needed.
At that stage, you can choose to proceed with the updated offer or request a return of your device.
We do our best to honor every quote provided. However, when the condition differs from what was initially described, adjustments are necessary based on the cost of restoring the device.
I hope this explanation helps provide some clarity.
Best,
Ian
Customer Success | BuyBackTronics.com
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