I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great pricing and fast customer service. I had to email as I was expecting my order to arrive sooner than it did. They explained they were waiting for one item to come back in stock but would send w... See more
Company replied
I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. Howev... See more
Company replied
Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... See more
Company replied
Company details
Information provided by various external sources
Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Contact info
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, United Kingdom
- 01279876500
- sales@buzzsupplies.co.uk
- www.buzzcateringsupplies.com
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent range of stock and prices
Excellent range of stock and prices
Super fast delivery and packaged with care
If you need a good supply you have found the place.
Highly recommend
Many thanks
June 23, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Mark
Good morning
Many thanks for your review and confirming that our range of product and prices are excellent.
Kind regards
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Great service and great prices
Great service and great prices. What’s not to like.
June 19, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Mark
Good afternoon
Many thanks for your review and confirming our prices and service are great.
Kind regards
Buzz Supplies served me very well.
I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. However the 12 Bead steak knives were of an exceptional standard/quality and constituted ridiculously good value. 12 beautiful knives for less that £20 (INCLUDING the P&P)
5 Star review well merited.
June 18, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good afternoon
Many thanks for your review and 5* rating and for confirming the steak knives are good value for money and of exceptional quality.
Kind regards
The order eventually arrived
The order eventually arrived, it took far too long to arrive. I suspect they had to order whatever held it up from China. When I phoned to ask how long orders normally take the person I dealt with was evasive.
June 18, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good morning
Please accept our apologies there was a delay with your order I can confirm that all our products have different delivery times, we are also experiencing high demand. Thank you for confirming your order has arrived if you need to contact us please either call 01279 876500 or email sales@buzzsupplies.co.uk
Kind regards
Good service and high quality
June 16, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Vinod
Good morning
Many thanks for you review.
Kind regards
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Easy to order
Easy to order. Had been looking for this particular teapot everywhere and finally found it at Buzz.
Thank you for great service.
June 16, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Madeline
Good morning
Thank you for your review and pleased we had what you were looking for.
Kind regards
Knives are very good quality
Knives are very good quality
Match my existing set
But delivery took a long time which was disappointing
June 15, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Jacqualine
Good afternoon
Please accept our apologies for the delay with your order but thank you for confirming the knives are good quality.
Kind regards
Easy to use Website
Easy to use Website, Good communication and update on tracking details, Competitive pricing and quality product supplied. Fast delivery.
June 15, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Kevin
Good morning
Many thanks for your review and confirming our website was easy to use and the service and prices from Buzz was great.
Kind regards
I have used Buzz before and they never…
I have used Buzz before and they never let me down.
Order arrived well packed, being crockery one get worry. Well done
June 9, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Alexandra
Good morning
Thank you for your review and confirming your order arrived safely. Look forward to your continued business.
Kind regards
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Item as described
Item as described, smooth transaction, no issues whatsoever
June 15, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good afternoon
Many thanks for your review and confirming the service was great and item as described.
Kind regards
Not the level of service I have come to…
Not the level of service I have come to expect from Buzz. I placed my order on 1st June the system told me that the goods I was ordering were in stock but it took 12 days and two phone calls before I received my order.
June 12, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Adrian
Good afternoon
Please accept our apologies for the delay with your order. I can confirm that I have located your order and can see we had a delay from the manufacturer and then due to high demand there was a delay in despatch.
Again please accept our apologies.
Kind regards
Good quality products
Good quality products which arrived at the specified time. Good value too.
June 11, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi David
Good morning
Many thanks for confirming our product are good quality and value for money.
Kind regards
Delivery arranged quickly when we…
Delivery arranged quickly when we selected an alternative machine (not sure why we could order and pay for the original machine if out of stock). Delivery driver helpful and when we had some issues with operation technical help was available.
May 1, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Malcolm
Good morning
Please accept our apologies the original machine was out of stock but thank you for confirming alternative arrived quickly.
Kind regards
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Always prompt delivery at great value
June 10, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Andrew
Good morning
Many thanks for your review.
Kind regards
Ordered a dishwasher
Ordered a dishwasher - Website said it was in stock and next day delivery, it wasn't in stock and only more expensive ones available. Take money immediately but takes 7 - 10 days refund!
June 8, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Natalie
Good afternoon
Please accept our apologies that the product was not available. I can see for from our records that the first order a refund was issued 10th June and the second order a refund was issued 11th June. I can confirm that this can take 3-5 working days for your bank to show this on your account.
Kind regards
Catering supplies
Purchased all white goods, crockery, cutlery for our large office from Buzz Catering.
The customer service was great - especially Jo Elliott.
Highly recommend Buzz Catering.
March 10, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Marcio
Good afternoon
Many thanks for your review and confirming that the service and products were great.
Kind regards
Great price and quick delivery.
June 8, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Barry
Good afternoon
Many thanks for your review.
Kind regards
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Very easy to order
Very easy to order. Kept me updated with progress of delivery. Mugs arrived well packed and all safe. Very pleased with my purchase, thankyou.0
June 9, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Sue
Good morning
Many thanks for your review and confirming the service and delivery was great. Happy to hear you are pleased with your order.
Kind regards
Buzz Company
I first seen this dinner set when i was in a caravan in Skegness i took a photo of the set and name of the product i ordered them when i got home,from ordering to delivery and emails in between this Company have been nothing but exceptionally. Thankyou.
June 8, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Virginia
Good morning
Many thanks for your review and confirming ordering and communication was good.
Kind regards
Staff attitudes sometimes unbearable
Staff attitudes sometimes unbearable. They think all their customers lier or looking free stuff. They expect to check delivery straight deliveries time , drop everything check size, colour measurements thickness you name it. Otherwise you can not use your opinion thier crap service.
Answer you will get you signed.
June 8, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Suleyman
Good morning
Please accept our apologies that you are not happy if you email sales@buzzsupplies.co.uk with your issue we can investigate further for you.
Kind regards
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