C247 Reviews 

125
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I've never heard of C247 until I watched their YouTube reviews a few months ago. The service I received when I bought a Sony Xferia 5 III was so much better than I've had at argos. Lauren answered all... See more

Rated 5 out of 5 stars

I purchased a Samsung E Fit , I checked the market and C247 were the best price , and more importantly I found their website full of all the necessary information I needed to purchase, and they hav... See more

Rated 5 out of 5 stars

You guys are fulfilling dreams of people who can't afford some devices in one payment. Thanks for believing in customers and trust me I am now your regular customer for sure! Will buy some more devi... See more

Rated 5 out of 5 stars

Like a few people have mentioned here, i was initially a bit sceptical, as the price for the phone seemed too good to be true. It's exactly as described though, so i'm well chuffed. Lauren was super-h... See more

Company details

  1. Cell Phone Store

Written by the company

Our Philosophy is a simple one: We aim to offer the widest choice of mobile products at the best possible prices backed up by great customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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No recent history of asking for reviews

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4.9

All reviews

(125)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Wasn't clear on website that this isn't compatible with Google apps. Have tried using the phone for a week but going to have to buy a new one as so many things don't work. ..... Now editing to say they have very kindly sent a pre paid return label and are offering a full refund. Excellent customer service.

December 18, 2021
C247 logo

Reply from C247

Hello Ruth,

We are extremely sorry to learn that you are not satisfied with your purchase. Unfortunately the device you purchased is not compatible with Google services. In response to your feedback we have updated our website to make this information clearer to our customers.

We have contacted you directly to arrange for the device to be returned for a full refund.

If there is anything we can assist with going forward, please do not hesitate to contact us on enquiries@c247.com.

Kindest regards,
Lauren
C247.com

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Rated 5 out of 5 stars

Very happy with service!

Questions answered quickly and with good knowledge, Ordered a phone and it arrived next day brand new and sealed! Couldn’t ask for more!

December 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Brilliant service. The best price I’d found for the phone I bought, and very fast delivery - arrived the next day. Would definitely recommend

December 12, 2021
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Rated 5 out of 5 stars

Amazing service from Lauren Chadwick!

Amazing service from Lauren Chadwick!! Discussed the different phone models and requirements, very knowledgeable and had next day delivery on a Saturday. Very pleased with my new phone, one very happy customer. Would definitely recommend and use again in the future. Thank you!!

Clearly looking at other reviews Lauren is an absolute gem to your company!

November 24, 2021
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Rated 1 out of 5 stars

Fantastic C247

Hi thank you for the excellent response and service I have received from C247. Lauren has been fantastic and has done a brilliant job in sorting out the problem which wasn't anything to do with C247
Kindest Regards
Patricia Borrows

November 6, 2021
C247 logo

Reply from C247

Hi Patricia,

We are extremely sorry that your order was not delivered as expected.

The order was shipped for next day delivery via DPD, however after 2 failed delivery attempts by DPD the parcel was returned to us.

Thankfully you gave us the opportunity to resolve this for you and we are pleased that your replacement order arrived without issue the very next day after we spoke.

Once again I am sorry for the problems you experienced with our courier.

If there is anything we can assist with going forward, please do not hesitate to contact us on enquiries@c247.com.

Kindest regards,
Lauren
C247.com

Rated 5 out of 5 stars

Lauren is an absolute credit to thr…

Lauren is an absolute credit to thr company. Kept me up-to-date with my order and answered questions straight away. This is the second time I have dealt with Lauren and you should do everything to keep her

November 2, 2021
Rated 5 out of 5 stars

Amazing company

Amazing customer service and the products I bought were perfect. The website is so easy to use and the products are of high quality standards. Will definitely be using C247 again in the future and would highly recommend

June 5, 2021
Unprompted review
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Rated 5 out of 5 stars

If I could give ten stars I would

If I could give ten stars I would , their customer service is awesome . My new landrover phone had a problem with the power button and they said they would send me a new one which they did along with a new anti glare screen as an apology for the defect (thank you for that ) excellent service , Other companies take note this is how its done

October 21, 2020
Unprompted review

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