Cabot Financial UK Reviews 

Just spoken to Nicole who was absolutely brilliant going to the phone call I was bit worried if they would be able to help etc but Nichole was very professional, helpful and understanding the plan I had set up she actually changed it to make it easier for me which was a huge weight of my shoulders. Excellent customer service

tried to contact this company today to talk through things. The woman kept speaking over me, interrupting, and then insisted on talking about a different account I did not wish to discuss, an account I did not call to discuss. So instead of accepting that and speaking with me about what I wanted to talk about, she kept interrupting and talking over me. This is why people dont ring companies like this.

According to Cabot, my name is Lauren Watt and they have something important to discuss.
According to the bathroom mirror, I'm looking a bit rough.
Resembling a male pensioner is really letting myself go.

Very helpful and understanding. Easy to set up.

Meko was extremely understanding of my current situation. He was very professional and gave sound advice

Very patient and helpful. I suffer with autism and anxiety and Cabot financial gave me time to process dealing with this debt and time for me to get my finances in order.

Helped me clear off some debt id had for a while. On my own terms and amounts of monies to be paid.

Great company very helpful and understanding I spoke to a really nice person who sorted my debt out now it’s cleared thank you very much

Very helpfull polite , easy to understand. Perfect in every way.

After facing some hardship, I spoke to Ashleigh via their webchat function and she was so efficient, supportive and made the whole process as painless as possible. This kind of customer service is above and beyond. She even stayed past the business’ closing time to ensure I was fully supported and had all of the resources I need. She really took her time to listen and offer relevant support and I truly feel that service like this should be recognised and awarded.

Couldn’t have felt more comfortable no judgement and I spoke to Josh who was amazing and who actually took the time to listen and he couldn’t have helped me more then he did thank you

Thought the account that had been sold to Cabot from HSBC had been closed so was surprised to hear about this debt. Debt belonged to my ex partner who had had an accident causing major head injury and so I am his appointed Power of Attorney…….evidence of such was provided but Cabot advisors still wanted to speak to my ex even when he told them he didn’t understand and they could talk to me. They wouldn’t set up the direct debit in his name (yes, we were trying to pay them money) as he couldn’t understand the questions he was being asked and so we ended up setting the direct debit up from my account and my ex transferring the money over each month to me.

What if he didn’t have anyone to advocate for him? Debt increase? CCJ? Which eventually would be thrown out of court after talking to my ex and understanding his level of understanding, but why get to that point?

I suggest better training is provided to your advisors regarding what PoA is for and how it means the appointed person has consent to speak on the account holders behalf.

Letter today stating I must contact you, go to h**l i have now raised a harrasment case against you for the 30+ letters i have received from alyou and your lap dogs at mortimer Clarke

Congrats on harrasment of a unemployed disabled person

Scum

Elaine the operator i was discussing my account with made me feel at ease and was very understanding of my situation...more operators should be trained to the high standard Elaine gibes out all round brilliant sevice...

very happy with there customer service team they were quite supportive + helpful in my current situation thank you

The worst debt collectors of them all! Made several settlement offers on my account all refused after several emails haggling they offered me one small discount which they are now they are refusing to honour. This company is unethical and just want to keep their customers in debt! Very unreasonable to deal with unlike their competitors.

I had a great conversation with James B. Very laid back and happy to help! No pushy tactics and felt he really understood my situation 10/10

Very fair with budgeting a monthly payment.
Flat refusal to decrease final debt when I tried to pay it off with a lump sum, unlike everyone else other collection service.
This is unfortunate because the debt is sold many times over and much of what I was paying is overcharge interest which occurred during a difficult time in my life.

I called and Suki was great, I explained my issues and she resolved in no time. Very friendly and great customer service