www.cabreramedina.com/EN Reviews 

10,357
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff who provide a straightforward, hassle-free rental process without any aggressive upselling or unexpected charges at the desk. Travelers consistently note the exceptional value for money, stating that vehicles are generally modern, clean, well-maintained, and perfectly suited for a relaxing holiday. However, some customers also noted frustrating issues with vehicle maintenance, mentioning specific experiences such as finding low fluid levels, mechanical failures, or receiving cars that were not properly cleaned. A few reviewers expressed dissatisfaction with unhelpful staff members and poor car conditions upon arrival.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, efficient, and hassle-free vehicle pick-up and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as polite, friendly, and... See more

Product

People report positive experiences with product, noting that vehicles are generally modern, clean, and well... See more

Quality

Reviewers mention positive feedback about quality, consistently describing vehicles as brand new, spotless,... See more

Price

Customers report great satisfaction with the pricing, highlighting competitive and reasonable rates with no... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,357)

185 reviews in the last 12 months

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Rated 1 out of 5 stars

Dishonest/ false information

I went into the office in Puerto del Carmen this morning to hire a car for a day, only to be informed by the female member of staff that they don't hire for one day but a minimum of 3 days only so I left .
After sometime I returned to the same member of staff and asked her why do they advertise prices for one day car hire if they don't, she replied that it's what they do, I asked as to why are they misleading customers (tourists) about day hire if they don't and I stated that they should update their information displayed if it's true that they don't hire cars for one day, but then she said they do hire for one day but today they don't have a car for one day but they have a car for three days, very confusing or more like she wasn't bothered doing the paperwork for one day and decided to be dishonest.
If this company is dishonest and untrustworthy what else are they dishonest and untrustworthy about especially when it comes to the insurance and what you're insurance cover really cover's ???
Best advice is to avoid this company and look elsewhere.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

ROUTINE , TROUBLE FREE DELIVERY AND COLLECTION OF HIRE TO AND FROM MY VILLA , NO FUSS, FULL COMPREHENSIVE INSURANCE INCLUDED.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car hire in the Canary Islands

I have used this company a number of times and always had a good experience. They have a good choice of vehicles available. The website is easy to navigate and easy to make a booking. The pick up at the airport has always been smooth. The vehicle supplied is generally very new and freshly cleaned. There is no CDW so the price you see is the price you pay.
I plan to return to Lanzarote next year and will book again with them

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Hassle free rental

Hassle free rental, with fully insured vehicle. Booked an automatic car online, which seemed to be a stress to the guy at the desk at the airport, but they later found an automatic SEAT, which matched the reserved vehicle.
Some superficial damage to the vehicle was noted at pickup, however due to the full insurance no inspection upon return was needed.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Free pick up/drop off hotel

Free pick up/drop off hotel. On both occassions the driver arrived exactly at time specified.
Vehicle was modern and well maintained, and at a fair price.
Friendly staff.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with seat ibiza

Car (seat ibiza) was in great condition and delivered as expected. It was perfect for the need and the island roads. The way to return the car was easy as well.
The clerk at the airport was very helpful in finding us a solution when we asked if it was possible to extend the period we initially booked.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I always book with these guys

I always book with these guys. No messing about. No deposits on card or crazy excesses. Straight forward every time just bring it back with the same amount of fuel as you get it. Always have good nearly brand new cars too.

November 13, 2025
Unprompted review
Rated 4 out of 5 stars

We have been using Cabrera Medina

We have been using Cabrera Medina
Only down side this time was they were not open on arrivals, which meant a crazy queue on the other side. Fortunately a lady came out and told anyone with a “Pre booked” to come to the side.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Have used Cabrera for many years and…

Have used Cabrera for many years and have never had a problem with the booking. Never try to upsell insurance because great cover is standard, a rarity in the tourist car hire world! Would recommend them over the big named companies every time

November 6, 2025
Unprompted review
Rated 3 out of 5 stars

Poorly maintained car

This was a previous hire a few weeks back. The cars tyres were all coming apart and the tread was pealing away I showed staff they were not interested. I only drove 20km and the clutch pedal stuck to the floor managed to pull it up and get a gear but decided to take it back. Got back at 13.30 it was closed left the car outside and walked back at 16.30 explained the problem they were not interested and told me to email the complaint. I've heard nothing in over 3 weeks. I've hired since with no issues

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Picking up the hire car was fast and…

Picking up the hire car was fast and efficient. The car was in excellent condition and very clean. The staff were polite and friendly. The drop off at the airport at the end on our holiday was the easiest of any hire car company that I have used. I cannot fault the service.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Car Hire Experience with Cabrera Medina ⭐️⭐️⭐️⭐️⭐️

We hired a car through Cabrera Medina and couldn’t be happier with the service. They picked us up directly from our hotel reception and took us to their nearby office to collect the car quick and convenient. At the end of our holiday, they returned to the hotel to collect the car, which made the whole process completely hassle-free.

No deposit or security hold was required, just a straightforward payment for the week at a very reasonable rate. The staff were professional, friendly, and efficient throughout. I highly recommend Cabrera Medina for anyone looking for reliable and stress-free car hire.

October 6, 2025
Unprompted review

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