Their prices are at least three times of other licensed and professional plumbers in the area. An example is back flow test. They change $280 for routine 10 minute test, while others charge only $125... See more
Company replied
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We determined you here generally with excellent endeavors and your body of workers is extremely beneficial we're happy by way of utilising your first-rate gadgets so proceed. We are happy with you a w... See more
Company replied
They can’t return phone calls. Can’t respond to emails either. I would search for another plumber.
Company replied
Couple of issues over the past few months. New hot water heater first, and super-old galvanized metal pipes caused a flow issue. Then a stopped-up toilet -- plastic item got flushed and then wou... See more
Company replied
Company details
Written by the company
Looking for a quality plumbing or electrical contractor in the Burlingame area? Call James Caccia Plumbing Inc now at (650) 342-5363.
Contact info
917 North Amphlett Blvd, 94401, San Mateo, United States
- 650-684-5070
- service@cacciaplumbing.com
- www.cacciaplumbing.com
1.2
Bad
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellent service but expensive.
September 21, 2017
Reply from Caccia Home Services
We appreciate you sharing your honest feedback. We’re glad you felt the service itself was excellent — that’s always our top priority.
We understand that pricing is an important factor. Our rates reflect experienced technicians, quality materials, and doing the job right the first time so you’re not dealing with repeat issues. That said, we always want you to feel confident in the value you’re receiving.
Thank you for choosing Caccia Home Services and for giving us the opportunity to serve you.
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Caccia is my Go-To plumber
Caccia is my Go-To plumber. Joseph, Angelo. Moe, Anthony, too many great people to acknowledge.
September 21, 2017
Reply from Caccia Home Services
That really means a lot — thank you. Being your go-to plumber is something we don’t take lightly.
We’re proud to have Joseph, Angelo, Moe, Anthony, and so many dedicated team members who show up ready to take care of our customers the right way. We’ll be sure to share your kind words with them.
Thank you for your continued trust in Caccia Home Services. We’re always here whenever you need us.
Reply from Caccia Home Services
That’s exactly the reputation we work hard to earn — dependable, reliable, trustworthy, and professional every single time.
We truly appreciate your confidence in Caccia Home Services. It means a lot to our entire team, and we’re always here whenever you need us.
Caccia Plumbing is a very professional
Caccia Plumbing is a very professional, full service outfit. They are very reliable and can be trusted to do a job to high standards whether the work is mundane, complex, or anywhere in between.
September 21, 2017
Reply from Caccia Home Services
We truly appreciate you recognizing that. Whether the job is simple or complex, our goal is always the same — deliver dependable service and workmanship that meets the highest standards.
Being described as professional, reliable, and trustworthy means a lot to our team. Thank you for your confidence in Caccia Home Services. We’re always here whenever you need us.
High quality and professional plumbers
We have been very satisfied with the quality of their plumbers and their professionalism.
September 21, 2017
Reply from Caccia Home Services
Thank you so much for the 5-star rating. Hearing that you’ve been very satisfied with both the quality of our plumbers and their professionalism is exactly what we hope for every time we step into a home.
Thank you for choosing Caccia Home Services. We’re grateful for your trust and are always here whenever you need us again.
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We have always been satisfied with your …
We have always been satisfied with your work. Never call anyone else. Its gotta be at least 40 years, The people you send are always courteous..
September 21, 2017
Reply from Caccia Home Services
So many years of trust — that’s incredible. We don’t take that lightly for a second.
Knowing you’ve continued to choose us all these years and wouldn’t think of calling anyone else means more than we can say. We’re especially glad the team members we send have consistently treated you with courtesy and respect — that’s the standard we expect every time.
Thank you for being part of the Caccia Home Services family for so long. We’re truly grateful for you.
Long-time customer
I have used Caccia Plumbing for 10 years and have always been very happy with their service. My wife and I bought a house in 2007 that had been completely renovated and sold. We were the first occupants post-renovation and quickly discovered that whoever had been hired to do the plumbing left much to be desired. Enter Caccia. They have been steadily upgrading and/or fixing things and we have never had a recurrent problem. However, we have a basement room that has a sump pump to keep dry. It needs regular maintenance and I have complete confidence in Caccia's ability to keep it running. We also hired them to add a battery backup. Their work is superb and their prices are reasonable. Every plumber that has come to my house has impressed me with their professionalism, friendliness, competence and courtesy. I can't recommend them enough.
September 21, 2017
Reply from Caccia Home Services
Ten years of trust and loyalty — that really means something. We’re grateful you called us in after discovering those renovation issues and allowed us to steadily help bring everything up to the standard your home deserved.
It’s especially good to hear that you haven’t had recurring problems. That’s always the goal — fix it properly so you’re not dealing with the same issue again. And when it comes to something as important as a sump pump and battery backup, confidence and reliability matter. We’re glad you feel secure knowing it’s in good hands.
Your comments about our team’s professionalism, friendliness, and competence mean a lot. Thank you for continuing to choose Caccia Home Services and for recommending us so strongly. We truly appreciate your loyalty.
Professional plumbing
Professional, informative, friendly service and
Arrived at time scheduled
September 21, 2017
Reply from Caccia Home Services
We really appreciate you pointing that out. Showing up at the scheduled time, keeping you informed, and delivering friendly, professional service is exactly what we aim for on every visit.
Thank you for choosing Caccia Home Services. We’re always here whenever you need us again.
Tyrone was great you guys always do a …
Tyrone was great you guys always do a great job for my family
September 21, 2017
Reply from Caccia Home Services
That’s wonderful to hear — thank you. Tyrone will really appreciate the shoutout. He takes a lot of pride in taking care of the families we serve.
It means a lot that you trust us to consistently do a great job for your family. That kind of loyalty is something we value deeply. Caccia Home Services is always here whenever you need us.
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Caccia is always there for us with …
Caccia is always there for us with excellent, knowledgeable service!
September 21, 2017
Reply from Caccia Home Services
That’s exactly what we strive to be — dependable and ready whenever you need us.
We’re so glad you value the knowledge and consistency of our team. Thank you for continuing to trust Caccia Home Services. We’re always here for you.
Caccia got me a reasonable in a short …
Caccia got me a reasonable in a short period of time and did the work very professionally. Great service and knowledgeable folks.
September 20, 2017
Reply from Caccia Home Services
Thank you for the 5-stars. That’s exactly what we strive for — being there when you need us with service you can rely on.
Hearing that you value the knowledge and consistency of our team means a lot. Thank you for continuing to trust Caccia Home Services. We’re always here for you.
You guys were awesome!!
September 20, 2017
Unprompted review
Reply from Caccia Home Services
Thank you Anne!! We love them too!!!!
If you need a plumber...
It is true that we had problems with our water heater.
It is also true that Caccia Plumbing came out two more times, at no expense to us, to solve the problem we were having after we called them to say that the problem was persisting.
Each time, after we called them, Caccia was on time (or even earlier) and stayed as long as was necessary to solve our problem.
We were given options (and the cost of the option) and were given, based on their experience, their suggestion which option was the best for our short term and long term satisfaction.
I am pleased to share that the problem with our water heater has been solved to our satisfaction and, no small thing in todays business world, we were not charged for visits after the first one. I may have said that earlier in my review but it is worth repeating - Caccia wants happy customers.
If you have a plumbing problem, we highly recommend Caccia.
C & P
Burlingame
September 7, 2017
Unprompted review
Reply from Caccia Home Services
We truly appreciate you taking the time to share this in such detail. Water heater issues can be frustrating, especially when the problem persists, so we’re glad we were able to stick with it and get everything fully resolved.
Standing behind our work matters to us. If something isn’t right, we want the opportunity to make it right — and we’re grateful you gave us that chance. Showing up on time, presenting clear options with transparent pricing, and offering guidance based on both short- and long-term value are all part of how we believe service should be delivered.
Hearing that you’re satisfied — and that you felt taken care of throughout the process — means a great deal. Thank you for the strong recommendation and for trusting Caccia Home Services in Burlingame. We’re always here whenever you need us.
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I LOVE Caccia Plumbing
I LOVE Caccia Plumbing! They have the BEST customer service anywhere. I have never been disappointed with any work they have performed here, in my home, or in my rental property. You mIght find a less expensive plumber, but you will not find a better plumber!
September 6, 2017
Unprompted review
Reply from Caccia Home Services
That kind of enthusiasm means the world to us — thank you! We’re honored to have earned your trust not only in your home, but in your rental property as well. That’s a responsibility we don’t take lightly.
We know there may be less expensive options out there, so hearing that you see the difference in the service and quality we provide truly means a lot. Our goal is always to deliver workmanship and care that make you feel confident you chose the right team.
Thank you for your continued support of Caccia Home Services. We’re always here whenever you need us.
efficient and reliable are the trades of Caccia Plumbing
yes, I always recommend Caccia Plumbing to any one who needs plumbing services
September 2, 2017
Reply from Caccia Home Services
Efficiency and reliability are exactly the standards we hold ourselves to every day, so it’s great to hear that’s been your experience.
Your willingness to recommend Caccia Home Services to others means a lot to our entire team. Thank you for your continued trust — we’re always here whenever you need us.
Caccia Plumbing
Caccia Plumbing
does first-class work. Not only are their service men highly competent; they also leave everything clean and shiny. They're not the cheapest plumbers in town, but they're easily the best.
September 1, 2017
Reply from Caccia Home Services
First-class work is exactly what we aim to deliver, so it’s great to hear that reflected in your experience. Our team takes pride not only in being highly competent, but also in leaving your home clean and cared for when the job is done.
We know we’re not the cheapest option, and we’re grateful you see the difference in the quality and professionalism we provide. Thank you for choosing Caccia Home Services — we’re always here whenever you need us again.
Great service, friendly too
They were wonderful scheduling for same day. On time, professional and very clean for a plumber. Will use cacciatore for all plumbing needs.
September 1, 2017
Reply from Caccia Home Services
We’re so glad we could get you scheduled the same day and take care of everything promptly. Being on time, professional, and leaving your home clean are standards we take seriously — especially since plumbing can get messy fast.
We truly appreciate your trust and look forward to being your go-to team for all your plumbing needs. Caccia Home Services is always here when you need us.
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Professional Analysis
On time, professional trouble analysis and solution. Stayed within estimate; no surprises.
August 31, 2017
Reply from Caccia Home Services
That’s exactly how service should be — on time, thoughtful diagnosis, clear solutions, and no surprises on the final bill.
We work hard to analyze problems thoroughly and communicate clearly so you know what to expect from start to finish. Thank you for trusting Caccia Home Services. We’re always here whenever you need us again.
Call Caccia !!
To begin ,the Caccia office staff ,hi Susan and Jen are stellar. Ofa and Joseph did a huge job for me,went very well with no issues at all. A minor revision on a separate issue resolved immediately with no hassle or pushback at all. I'm very grateful to deal with such a professional and obviously customer first company. Thank you.
August 30, 2017
Reply from Caccia Home Services
Thank you for such an amazing review! Susan and Jen will appreciate the shoutout; they work hard behind the scenes to make everything run smoothly from that very first call.
It’s great to hear Ofa and Joseph handled such a large job without issues and that the minor revision was resolved quickly and without any hassle. Standing behind our work and putting customers first isn’t a slogan for us — it’s how we operate.
We’re truly grateful for your trust in Caccia Home Services. Thank you for the strong recommendation, and we’re always here whenever you need us.
Reply from Caccia Home Services
We’re grateful you see it that way — thank you. Professionalism and quality workmanship are the foundation of what we do.
We appreciate you choosing Caccia Home Services and taking the time to share your experience. We’re here whenever you need us again.
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