Calvin Klein Reviews 

I am really disappointed with the service from the Calvin Klein. I cannot still believe how had is the customer service. I sent two emails and no one responded yet and talked with customer service and the one of the representative was not helpful and he could have helped. He said that he couldn’t do but other one was try to help but never get back through the email. Really disappointed.

Post-Christmas sale at Tucson, AZ Calvin Klein factory outlet store advertised a two-piece clothing set at 40 percent off, with a sign promising an additional 20 percent off. The total pre-discount, original cost was approximately $100. The clerk charged me $51. I told her the price should be around $40 because it was 60% off. She said she gave me 40 percent off, and then 20 percent off the 40 percent off price. I told her the sign simply said additional 20 percent off. The store refused to honor it's promised discount. Calvin Klein is engaged in consumer fraud, which is especially harmful to people who can't do basic math.

Customer service excellent, my query was resolved super quickly,
but on the other hand since it’s 800 no. I’ve been charged £4.10 for this 40 mins by my mobile operator.
Of course that’s including probably the 35mins which I waited on the line to speak to an operator…

This is absolutely dreadful! I ordered boxer shorts as a Christmas present but they were delivered to the wrong address. I’ve tried contacting customer service but the international phone number has long wait times and the online chat isn’t working. After completing 4 online forms I’ve still not received a response. This terrible service will never buy from this company again.

Absolutely disgraceful experience. My order was delivered to the wrong address—not the one on my account, but an old address that isn’t even registered anymore. That level of incompetence is unbelievable.

I contacted customer service multiple times and was completely ignored. No replies, no help, no responsibility taken. Only after I opened a PayPal dispute did they suddenly start responding—and even then, no apology, no accountability, nothing.

A so-called premium brand behaving like this is embarrassing. Once they take your money, they clearly don’t care. I would strongly warn anyone thinking of ordering: expect problems and zero support.Shameful.

awful experience took 2 weeks to arrive no response from customer service emailed twice no response wont be buying again from CK will stick to Hugo instead AVOID CK

Bought some shoes online on CK website.They arrived creased and looked used and worn.I emailed customer service and they said I could not make a return and they would investigate.After sending 2 follow up emails chasing a response, they still have not responded to me after a month.Extremely poor service.

Just bloody awful! I order boxer shorts for a Xmas present and haven’t received any update. I have emailed and sent messages on their socials. Still waiting on a reply. Terrible service will never buy from this company again.

Terrible customer service. Not trust worth pricing and they use dynamic pricing.

If u don’t want people to sit in the shelf’s or on the counter where the display people are the add flipping seats it’s not that hard

I want to love this brand and my purchase but I couldn't. Poor return policy to penalise buyers on return shipping fee when the issue wasn't mine but inaccurate product info provided online. Customer service was not helpful either.

Ordered a 54 pound bag for christmas never arrived no updated tracking and cost me alot to ring customer services and got no reply i have emailed 3 times still no reply so i am out of pocket and still no bag

I have been trying to contact them for about two weeks through multiple live chats, email, and international calls (charges apply), but I haven’t been able to reach them. The return label was missing from my box, and an error message appeared when I tried to download it from the website. The only way to obtain a refund is by contacting them, which I have been unable to do.

( ZERO STARS)

Went to Calvin Klein in Cannock over the weekend, we visited many shops on our visit, the staff in Calvin Klein stood out the most as they are rude to customers, staff on the tills are chatting with each other at the till with total disregard for customers while being served, ended up waiting for them to finish the conversation to complete my purchase, this is basic manors, not the best experience, come on, you can do better than this !

Ordered 2x packs of 3 boxers. One pair has a hole. No big deal right? Just a quality issue that has been missed. However, it’s been 3 weeks since I emailed and no response. I tried live chat but there was 2,500 in the queue. It’s a shame this company seems to be failing so badly lately, I’ve always loved their underwear but it’s safe to say I’ll never give them my money again.

The product quality was awful. Their return policy is absolutely rubbish. I returned an item more than 20 days ago and still haven’t received a refund. Their customer service is rubbish as well — they don’t answer emails, there’s no response on chat, and I waited on a call for half an hour with no answer. Absolutely rubbish. I have not got my refund. they are fraud.

The underwear has not been deliver by Parcel Force, despite Calvin Klein sending an email saying that they have. Will claim my money back

I am writing from the UK, the only thing I can say that I regret deeply for buying from Calvin Klein. Their customer service is beyond terrible

I placed 2 big orders almost 3 weeks ago, still i am waiting. I tried to contact 0080074636499 and intl number, no body picks up after waiting 1 hour. Tried to contact live chat, no luck. I emailed 5 different calvin klien customer service emails, No reply.
I ordered these items to gift my beloved ones for Christmas, Calvin Klien ruined my trust with my close ones. I ordered worth more than 500 euros, and I can't get any updates from any where. It looks like online Calvin Klien is a Scam.

boots advertised at sale price but was charged full price when delivered. Customer services did not respond to me at all. Am now trying to return the boots but no paperwork in box so am having to try and go thru customer services again. I will never shop here again!!!