Cameranu Reviews 

2,634
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Listening, than good advise, giving options. Making a very good price. What else do you need. Recommended A+

Rated 1 out of 5 stars

I ordered a set of gels, gobos including gobo holder. It was delivered without gobo holder, so the set is useless. I'm sure I double checked the description at time of order, but did not kept a sc... See more

Company replied

Rated 5 out of 5 stars

I recently purchased my Sony A7 IV at CameraNU in Rotterdam. I was helped by two experts Simon and Chris who made me feel much more confident in choosing my camera. I've now had it for a month, and... See more

Rated 4 out of 5 stars

Purchased several items online, but for a new large camera bag, I decided to go there to see the bags before choosing one. Very nice store, attracting people from everywhere. Professional and knowle... See more

Company details

  1. Photo Shop

Written by the company

Om het maken van mooie beelden mogelijk te maken verkoopt CameraNU.nl alles wat je hiervoor nodig hebt, in alle prijscategorieën. Zo is het maken van bijzondere beelden voor iedereen toegankelijk. Professionele en semi-professionele beeldmakers en onze eigen experts kijken mee met jouw verhalen en geven tips hoe de beelden nóg beter gemaakt kunnen worden. We willen je inspireren, enthousiast maken en uitdagen. We doen dit met workshops, lezingen, blogs, social media, video's en adviezen op onze website. Zo kies jij zelf de manier waarop je deze kennis bij ons vergaart.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(2,634)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, as usual. Bought a drone that was Dead-on-Arrival. Misery happens. Call to Cameranu, most pleasant reaction, they reserved a new one to be sent the same day. I decided to pick it up myself as the outlet was not far away. This led to a great discussion about photography with a most knowledgeable staff.. Good service by doing, not by advertising…

March 15, 2024
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Rated 1 out of 5 stars

A very poor shopping experience

A very poor shopping experience. The staff at Cameranu made arbitrary deductions during the return process, with no detailed guidelines, and arbitrarily changed the refund amount. The refund was not made in accordance with the agreed amount, and it took a long time to receive the refund after multiple contacts. A very poor shopping experience, I will not purchase any products from Cameranu again.

January 3, 2024
Unprompted review
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Reply from Cameranu

Good afternoon,

Thank you for your review.
Unfortunately you did not respond to our request for an ordernumber or e-mail address, so I could not check what happened or if there is anything I can still do to help you.
If there is anything we still can help you with, please send us an e-mail on vragen@cameranu.nl

Rated 5 out of 5 stars

Cameranu does what they promise

Cameranu does what they promise! In stock and shipping. Next-day delivery of everything. Neatly packed, not unimportant considering the type of products. There is nothing to criticise about this service :-)

March 9, 2024
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Rated 5 out of 5 stars

Amazing

Really nice people with a lot of patient. They were all super helpful. Would 100% recommend

March 1, 2024
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Rated 5 out of 5 stars

Honest advice

Honest advice from professionals that know how to make your wishes into your purchase. Talk about your budget and they will honor it. I like to come back, even though I don't live there.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Have often been to the physical store in Eindhoven and have never been disapointed for developing pictures, digitalising dianegatives or whatever else.

March 2, 2024
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Rated 5 out of 5 stars

Nice shop!

I've visited Camenranu several times and was helped always friendly and informative.
Products are competitive priced, and while waiting you can grab a coffee or a cola. All together great experience.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

One of a few SMDV stockists in the EU - recommended!

I discovered Cameranu online store while searching for a store in the EU having excellent SMDV soft boxes for flash photography. To my pleasant surprise Cameranu is having large offering of these in stock including accessories.
Items were dispatches the same day. Happy customer here, I will come back for more!

February 28, 2024
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Rated 5 out of 5 stars

great customerservice!

At camera nu in Amsterdam they were quick to help me and they adviced me very well. Very customer friendly and professional nice staff:)

February 11, 2024
Unprompted review

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