CameraTools.nl Reviews 5,177

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Shady shop. I'll never buy anything else from CameraTools. I ordered a Sony lens on Amazon on the 27th of November, which was supposed to arrive by the 15th of December. After realizing it wasn't go... See more

Rated 2 out of 5 stars

The goods were very badly packed and came dirty. The box has already crumbled. I had to check it with a courier. Delivery time 21 days! It was not a big problem for me, but I was waiting for some com... See more

Company replied

Rated 2 out of 5 stars

I placed my order 10 days ago and still did not receive it, nor did I get a message about the shipping of my order. This is already taking very long time, and I find that getting a satisfactory questi... See more

Rated 5 out of 5 stars

The price was great, allowed me to give a very special present to my son, the product arrived quick and safe, good wrapping in the box and nice service aftersales. I'm happy with the product descripti... See more

Company details

  1. Photo Shop

Information provided by various external sources

CameraTools heeft als doel zowel de beginnende als professionele fotograaf te voorzien in de beste informatie en producten om te komen tot de mooiste opnames. Het maakt niet uit of je een doorgewinterde professional bent of gewoon heel enthousiast aan de slag wil met foto en video, bij CameraTools ben je verzekerd van advies op maat en enkel de beste producten. ✔ Minimaal 2 jaar garantie op nieuwe producten ✔ Scherpe prijzen ✔ Deskundig advies op maat ✔ Uitgebreid assortiment ✔ Uitstekende aftersales ✔ Afhalen en bezorgen ✔ Verzending op werkdagen tot 23:59 uur


Contact info

2.3

Poor

TrustScore 2.5 out of 5

5K reviews

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Rated 4 out of 5 stars

5 star shopping, 4 star website

I dicovered Cameratools.nl when looking for an European retailer for LumoPro flashes. I bought twice from them until now, and it's been a pleasure. Prices may not be super cheap, but the choice is ample, and after all it's the only place where to find LumoPro. Also Honl products.
The staff is very helpful and they delayed a shipping on my request so I could get the items on my return from the holidays.
The site could use a little overhaul in the interface, and the item descriptions should be availabe in English also.

April 13, 2014
Unprompted review
Rated 3 out of 5 stars

its not possible to conclude in one sentence.

Camera tools is a nice shop with lot of products at reasonable price. My salute is for that.
As per the information from their employee i ordered an out of stock item (which i get assurance in delivery within 7 days [for stock items normally 2 days]). But i didn't received anything even after the 8th day. I had contacted cameratools, and the person who spoke with me was not able to find any product/order belongs to my account. Then I needed to send back the email which i received after successful transaction. After seeing that mail, i got an offer from cameratools that the particular product which i ordered is not possible to deliver anymore and i can choose an alternative brand with 10% discount. I appreciate all these offerings, but my question is that, Why they didn't inform me about the failure of availability of the product i ordered? and How they failed to retrieve a successful order fro their website??

I just write this here to notify them for better improvement and other than this bad experience (because every day I was waiting for the arrival of my product) overall its a nice company.

April 11, 2014
Unprompted review
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Rated 5 out of 5 stars

Dive filter

I bought a SRP blurfix 3 met cyd dome filter. Fast delivery and a nice product!

March 23, 2014
Unprompted review
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Rated 5 out of 5 stars

LUMOPRO LP180

Very quick delivery to UK -well packed ,and the flashes are superb both in quality and function.

March 7, 2014
Unprompted review
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Rated 5 out of 5 stars

Optimum service.

Everything perfect. The website is very clear with a big range of products .Very very fast shipping and my Loka and the 2 Icu I ordered are perfect condition . I'll sure order again from you .Thank you

February 4, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect!

The F-Stop backpack I had ordered is usually not easily available, at Camera Tools it was in stock. I was informed by e-mail about each single step of my order and the delivery was very quick despite Christmas holiday season. Payment has to be made by bank transfer which is no problem within the EU, however I would have preferred credit card payment. I can recommend Camera Tools.

January 8, 2014
Unprompted review
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Rated 4 out of 5 stars

Language issues

Website, odering process delivery and service is great. But it would be nice, if the german (or at least the english) localisation would be better. I don't understand nederlands language, so I'm not able to understand your e-mails without the help of google translation. So please update the german and the english translation of your webpage and send your e-mails in englsh language too.

Thanks!

November 23, 2013
Unprompted review

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