We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... See more
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Review summary
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Reviews shaping this summary
We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... See more
Company replied
Yesterday we went into the Swiss Cottage store as we wanted to look at TV units /sideboards and Cemran welcomed us. She was the perfect sales person, attentive, knowledgeable about the products in th... See more
Company replied
The staff at the Tottenham Court Road showroom have been very professional and helpful, particularly Steve and Lexi. Due to our indecision, we ended up buying the same sofa twice! Steve helped us wi... See more
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Company details
Contact info
61 Fairfax Road, NW6 4EE, London, United Kingdom
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4.9
Excellent
484 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was served by Banu at the King’s Road…
I was served by Banu at the King’s Road showroom. Banu was very pleasant, thorough and patient. She is a great asset to the company.
February 1, 2025
Unprompted review
Reply from Camerich
Dear Cecilia,
Thank you for your kind words! We're so pleased to hear that Banu provided you with such a positive experience in our Kings Road / Fulham Store. We'll be sure to pass along your feedback to her. We appreciate your review and we look forward to welcoming you back again soon!
Kind Regards,
Camerich UK
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Great service from Ishraq and the…
Great service from Ishraq and the company. Very happy with the new covers for
My sofas.
February 5, 2025
Unprompted review
Reply from Camerich
Hi Jeff,
Thank you for leaving a 5-star review! We really appreciate your positive feedback. We are pleased you were able to make use of our re-coverable service and that Ishraq provided you with the excellent service we strive for!
We look forward to welcoming you back again in the future.
Kind Regards,
Camerich UK
Fantastic service by Sabrina and Emily…
Fantastic service by Sabrina and Emily from the Swiss Cottage showroom. A very happy repeat customer.
February 4, 2025
Unprompted review
Reply from Camerich
Hi DW,
Thank you so much for your kind words! We are so pleased to hear that Sabrina and Emily provided you with excellent service. We truly appreciate your loyalty and we look forward to welcoming you back again in the future!
Kind Regards,
Camerich UK
Absolutely amazing from the moment we…
Absolutely amazing from the moment we walked in Ishraq was fantastic great product knowledge and super professional.
Thanks for everything
February 1, 2025
Unprompted review
Reply from Camerich
Hi Paul,
Thank you for leaving us a 5-star review! We're so pleased you had such a positive experience in store and that Ishraq was able to provide you with excellent service.
We look forward to welcoming you back again in the future. If we can help with anything further, please don't hesitate to reach out.
Kind Regards,
Camerich UK
Very happy sofa buyers
We bought a lovely sectional sofa from the Tottenham Court Rd store. The sales consultant, Cat Stokes, was extremely helpful both on the day and in her follow-up communication. The sofa was delivered promptly; the delivery guys happily carried it up the stairs and fitted it for us. All in all, it was a very positive experience and we'd definitely go back.
January 4, 2025
Unprompted review
Reply from Camerich
Dear Jam,
Thank you so much for the 5-star review! We're delighted to hear that you had such a positive experience in our Tottenham Court Road showroom. It's great to know that Cat Stokes and our delivery team provided the excellent service that we strive for!
We truly appreciate your support and we look forward to welcoming you back in the future.
Best Regards,
Camerich UK
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Excellent Service
As an interior designer working with several furniture suppliers, I really like working with Camerich. The showroom staff are excellent, going out of their way with me and my clients and the post-sales process is just as smooth. Most importantly for me is their help when deliveries or installations don't go exactly to plan. Thanks particularly to Lexi Stoklosa and Sabrina Said
January 15, 2025
Unprompted review
Reply from Camerich
Dear N5 Design,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It's fantastic to hear that our showroom team, especially Lexi and Sabrina were able to support you and your clients so well.
We look forward to working with you again in the future! If you ever need anything, please don't hesitate to reach out.
Best Regards,
Camerich UK
Camerich Rubix Sofa
I ordered camerish sofa Rubix at west end shop back in September 2024. The sofa has arrived few days ago and it looks great. The colour and finish of the fabric is as expected. It looks and feels high quality. It was delivered by a team and assembled very quickly. The process of ordering the sofa was pleasant and very easy. I was served by Vinnie Reyat who was very helpful. Few weeks after placing my order I had some questions which were responded via email by Vinnie promptly each time.
September 28, 2024
Unprompted review
Reply from Camerich
Hi Leszek,
Thank you so much for your kind words and for taking the time to leave a 5-star review! We’re delighted to hear that you’re happy with your Camerich Rubix sofa and that the colour, finish, and quality met your expectations.
It’s also great to know that Vinnie and the team provided helpful service throughout your order and that the delivery process was smooth. We appreciate your trust in us and are always here if you need anything in the future.
Enjoy your new sofa!
Kind regards,
Camerich UK
Really attentive care at Camerich…
Really attentive care at Camerich Chelsea by Ishraq who took her time to answer all our questions and give us really useful advice. We have always had a great experience with Camerich over the years.
January 26, 2025
Unprompted review
Reply from Camerich
Dear Victoria,
Thank you so much for leaving us a 5-star review! We are so pleased to hear that you had such a positive experience in our store. Ishraq is a valued member of our team and we will be sure to pass on your positive feedback to her. Thank you for being such a loyal customer over the years and we look forward to seeing you in store again soon!
Kind Regards,
Camerich UK
Very good service
Very good service. Efficient staff particularly Ishraq Abdulhussein.
Thank you
Thierry Hattab
January 17, 2025
Unprompted review
Reply from Camerich
Dear Thierry,
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience with our design consultants, particularly Ishraq Abdulhussein.
We look forward to serving you again in the future, if there is anything else that we can assist you with, please don't hesitate to reach out.
Kind Regards,
Camerich UK
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Ishraq was extremely helpful and…
Ishraq was extremely helpful and patient with us in finding the perfect couch!
January 18, 2025
Unprompted review
Reply from Camerich
Hi Aly,
Thank you so much for your kind words! We're thrilled to hear that Ishraq provided such excellent assistance in helping you find your perfect sofa, we will be sure to pass on your great feedback to her. We hope to see you again soon!
Kind Regards,
Camerich UK
Great service as well as sofas!
We've a Camerich sofa and stylish chair, lasted 8 years already without problems and when I have had question or wanted new cushions to match older materials/ style the in-house team have been great, always reply and offer solutions. Thanks to Vinnie for all his help with our latest addition.
December 19, 2024
Unprompted review
Reply from Camerich
Dear Andrew,
Thank you so much for your kind words! We are thrilled to hear that Vinnie and our design team were able to assist you and provide you with such great service! Thank you for being a loyal customer and we look forward to assisting you in the future!
Kind Regards,
Camerich UK
Just want to say a big thankyou to Banu and the team
Just want to say a big thankyou to the Camerich team at the Finchley branch, your service was impeccible.
Especially Banu your advice and support was invaluable and im hooked on your products
October 27, 2024
Unprompted review
Reply from Camerich
Dear Arslan,
Thank you for your wonderful feedback! We’re delighted to hear about your positive experience at our Swiss Cottage showroom and that Banu provided such valuable support. It’s fantastic to know you’re enjoying our products, and we look forward to helping you again in the future.
Kind regards,
Camerich UK
Great service from start to finish
Just a note to say thank you to the Camerich team (especially Carolina, Sabrina and Robyn in customer service) for the wonderful customer service getting the style and comfort of our sofa just right. When it arrived initially it was too hard as the wrong foam had been used. Camerich came up with loads of options to resolve and we are now very happy with the result. Great consultation too on choosing the fabric and design as well. Thank you Camerich.
December 7, 2024
Unprompted review
Reply from Camerich
Hi Dee,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Carolina, Sabrina and Robyn could assist you in finding the perfect style and comfort for your sofa.
We are so glad we could provide options to resolve the issue with the foam and that you're happy with the result.
Thank you for choosing Camerich and we hope you enjoy your sofa for years to come!
Kind Regards,
Camerich UK
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Hi I visited Camerich furniture store…
Hi I visited Camerich furniture store west end Tottenham Court Road branch back in the month of October 2024.i was served by a lady called Cat Stokes I was looking for a coffee table.There was a particular table that caught my eye it was a demo table and it was reduced in price but I notice that there was a dent on top of the table which I pointed out to Cat,Cat who acknowledge the dent and proceeded to look on her computer to see if there was any more tables of this design in there warehouse.she found that there was two tables left which were not demos but they were brand new.i purchase the table for the same price as the demo one.Cat said that I would be contacted by someone from the warehouse at a particular day to arrange a delivery date which they did.I now have the table in my living room and I am very pleased with my purchase I found Cat very helpful and resourceful.
October 24, 2024
Unprompted review
Reply from Camerich
Thank you so much for taking the time to share your experience at our Tottenham Court Road showroom. We're thrilled to hear that Cat Stokes was able to assist you in finding the perfect coffee table for your living room.
We're delighted to hear that you are happy with your purchase and that it's now taking pride place in your living room! Your kind words mean a lot to our team, and we will be sure to pass along your feedback to Cat.
Thanks for choosing Camerich and we hope to see you again soon.
Kind Regards,
Camerich UK
Great sales support and experience by…
Great sales support and experience by Ishraq and team.
December 20, 2024
Unprompted review
Reply from Camerich
Hello,
Thank you for taking the time to leave a review. We're really glad you had such great sales support from Ishraq and the team, and we'll make sure we pass this on. We're sure they'll be delighted with your feedback.
We hope to see you back in our showrooms in the future.
Camerich UK
Excellent customer service
Excellent customer service. I have bought 2 sofas in the last 10 years which have remained as good as new but I needed some clips for one of the sofas. Went to Swiss Cottage and Emily was so helpful, efficient and polite. Ishraq followed up within 24 hours to ensure the new clips were on order.
Emily and Ishraq are a total credit to Camerich. Will return to their showroom when I need to!!
December 19, 2024
Unprompted review
Reply from Camerich
Hi Mark,
Thank you for taking the time to leave such a lovely review about the service received from our staff, as well as your sofas. It's great to hear that your sofas have lasted well, and we're pleased that we were able to help you out with new clips.
We look forward to seeing you back in our showrooms in the future!
Camerich UK
Chelsea / Fulham Showroom
Great quality and great service - Cat Stokes was very helpful and professional.
October 8, 2024
Unprompted review
Reply from Camerich
Dear Wadih,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we’ll be sure to pass along your feedback to Cat Stokes. We look forward to serving you again!
Kind regards,
Camerich UK
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The team in Chelsea were fabulous
The team in Chelsea were fabulous. And the warehouse very. Very kindly stored the furniture longer than anticipated.
A special mention to Vinnie and Tom
December 17, 2024
Unprompted review
Reply from Camerich
Hi JA,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our team in our Fulham Showroom and that we could accommodate your storage needs.
Vinnie and Tom will be delighted to hear your kind words, we truly appreciate your feedback!
If there is anything else we can do for you, please don't hesitate to reach out.
Kind Regards,
Camerich UK
we are thrilled to have had such a…
we are thrilled to have had such a positive experience in furniture shopping! The showrooms are well laid out and are inviting. Everyone at Camerich was welcoming and helpful. Do try and get Ms Ishraq Abdulhussein, a senior design consultant there, she made our experience of buying a sofa so smooth and easy
December 13, 2024
Unprompted review
Reply from Camerich
Dear FN,
Thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a positive experience shopping with us and that you found our showroom inviting and well laid out.
Thank you for highlighting Ishraq Abdulhussein - she truly is a valued member of our team and we'll make sure to share your positive feedback with her.
We hope you enjoy your new sofa and we look forward to welcoming you back in the future!
Kind Regards,
Camerich UK
Superb customer service
Aria, the manageress was so helpful, superb customer service and acknowledged that I was a retuning customer . The furniture quality is superb
December 12, 2024
Unprompted review
Reply from Camerich
Dear Helen,
Thank you so much for your fantastic 5-star review! We're delighted to hear that Aria was able to provide you with such superb customer service and that you continue to enjoy the quality of our furniture. It's always a pleasure to welcome back returning customers and we truly appreciate your loyalty to Camerich.
We look forward to seeing you again in the future!
Kind Regards,
Camerich UK
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