Camile Thai Reviews 42

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed an order with Camille Thai in Glasthule at 7.30pm but our order didn’t arrive until after 9pm. When I rang to follow up I was told there was only one driver, but it should be possible to flag... See more

Rated 1 out of 5 stars

Ordered a vegetarian meal for my partner and it had chicken in it at the bottom - clearly an accident but has caused huge distress and we cannot now trust Camile Thai. Left message last night and em... See more

Rated 1 out of 5 stars

Ordered food approximately at 9 pm,texts saying delivery was around 10.05, waited till 10.35 for them to say they tried to call me,tried to gain access to property.there was no call received,no door... See more

Rated 5 out of 5 stars

Really excellent tasty food at a fair price. Direct fast home delivery in west London. Low calorie, vegan and vegetarian options. Recyclable and biodegradable packing throughout. Even a doggy treat!... See more

Company replied

Company details

  1. Thai Restaurant

Written by the company

Camile is here to help you build a bold & balanced life. There’s more than tasty Thai food inside that takeaway cup. When you eat with us, you’re shifting the dial toward more sustainable, health-focused, and community-driven world. Let's dig in.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Overpriced and Slow Delivery

Placed an order with Camille Thai in Glasthule at 7.30pm but our order didn’t arrive until after 9pm. When I rang to follow up I was told there was only one driver, but it should be possible to flag slow delivery times on the app. The food is overpriced anyway, definitely not worth waiting 90 mins and of course it was cold when it arrived. Won’t be ordering again!

February 6, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered food approximately at 9…

Ordered food approximately at 9 pm,texts saying delivery was around 10.05, waited till 10.35 for them to say they tried to call me,tried to gain access to property.there was no call received,no door bell ringing and now to late to order.do not order from these people,just lied the whole time,you will be left in limbo.go somewhere else
Do not rely on them to deliver on busy nights,also just eat
They will not support your claim even if you have supplied proof of delivery calls and ring information

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

had a very frustrating experience with…

had a very frustrating experience with this takeaway. I waited over an hour for my order, and when I called the restaurant, I was told it would arrive in 5 minutes. Shortly after, I received a call from the delivery driver saying he was at my house—but he was actually at a completely different address 20 minutes away in the opposite direction.
I called the restaurant multiple times for help, but the staff were unhelpful. After waiting another 20 minutes with no order, I called to cancel, and was told they would need to check with a manager—then the line was disconnected. I later called back and was told by Sean that he did not hang up and that a refund cannot be issued until tomorrow.
It’s unclear why I had to continuously chase the restaurant to find out what was happening. Hopefully I will get my refund tomorrow. Terrible service from start to finish—misdelivered order, unhelpful staff, and repeated calls just to find out what was happening. Spoke to Sean, who was so rude and argumentative. Shocking service. I really hope I will get my almost 50 euro back tomorrow

Absolutely terrible service.

November 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Just perfect

Ordered a takeaway from Camile in Dublin, beside the Tesco near Airside Retail park, on Saturday and had it delivered to Premier Inn Airside.
The food was absolutely fantastic, perfectly cooked, authentic and delicious, it was probably the best takeaway I've ever had. The service was top notch as well, the people working there obviously take pride in what they do. We'll definitely be ordering again when we're back in December. Well done folks, keep up the excellent work.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Meat free order had chicken

Ordered a vegetarian meal for my partner and it had chicken in it at the bottom - clearly an accident but has caused huge distress and we cannot now trust Camile Thai. Left message last night and emailed - no reply as yet - phone not being answered today. Sad as we regularly used them for years
Update Interested - now two days in and still no response from Camile Thai - very telling - not even the barest apology

August 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The best Thai Green curry around

The best Thai Green curry around! I found this gem a little while ago on Deliveroo and have ordered multiple times ever since and have introduced many friends and family here. Delicious food! And great customer service in the restaurant too :)

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Never again.

Never again.
Very much overpriced for a start.
A wholly unpleasant experience.
Chips not available as a side order.
Ordered a side order of curry sauce, it was little more than a tablespoon.
Crispy chilly chicken came smothered in a sweet and sour sauce that I did not want or enjoy.
Was unhappy with the last two orders but wanted to give them another try because occasionally the food is good.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Awful place avoid at all costs

Awful place avoid at all costs. Food arrived late and freezing cold. Ordered 2 portions of egg fried rice and they gave boiled rice which was cheaper with no explanation as to why. I would never order again. Got crispy beef which was soggy and mushy not crispy. I have sent an email to see why my order was not correct and have heard nothing back.

February 14, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely abysmal

Absolutely abysmal, firstly the app would not work, had to phone, after an hr a driver rang me that he was at my door, turned out at an incorrect address. After 15 mins rang the restaurant, difficulty understanding my address, offered 10% discount at next order. Had 2 ring again, as still no delivery, had 2 cancel as food would be cold. Wasted 1.5 hrs. Staff need to be trained correctly. Never again. Do not waste your time.

December 22, 2024
Unprompted review
Rated 1 out of 5 stars

Took one hour for delivery in swords

Took one hour for delivery in swords
(Food cold)
Told by the driver they were busy.
I can get a take away from any other company and have it delivered in a half an hour. Same old excuse for years.
Seems when you pay for it in advance they take there time.

October 12, 2024
Unprompted review
Rated 2 out of 5 stars

Terrible Fare.

Last Friday 29/Sept/24 we ordered a takeaway from Camile Blanchardstown, I got Crispy Chilli Chicken and to say it was disgusting would be an understatement. Crispy it was not, nowhere near Crispy. It was like old small pieces of batter thrown into a frier, chewy as hell with hardly any chicken therein, it was frankly inedible. They have a cheek charging approx €17 for this rubbish. It is a crime against food. They only get 2 stars because the Curry Chicken my partner got was at least edible. Very disappointing as I had heard good things, guess I should have checked the reviews first.

September 29, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Similar experience to many of the other…

Similar experience to many of the other customers. Food supposed to be deliver in 40mins. Rang them after an hour. They said the food was on the way. 45mins after this call the food turns up. Food was very poor quality. Don’t know where the standards are or who is responsible for the upkeep of the food quality. Joke, and €40 for small portions. Nearly happy the portions were small tbh. Never again.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Cold food and late delivery

Unpleasant experience with my last order. It took an hour to arrive after contacting the store and the food was cold after I was reassured by the delivery driver that the food was freshly picked up. Formerly the quality and size of the food was great but not anymore.

June 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look