Canada Flowers Reviews 

750
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 554 reviews, reviewers had a great experience with this company. Many customers frequently mention that the floral arrangements are absolutely gorgeous, incredibly fresh, and arrive looking just like the online photos. Consumer feedback consistently highlights the remarkably fast and efficient delivery service, ensuring that orders arrive right on time for special celebratory occasions. However, some reviewers were not happy with certain aspects, noting that several shipments lacked proper tracking details or helpful delivery updates. Some people also felt that the delivered bouquets occasionally looked a bit different from the promotional reference pictures displayed on the website. Reviewers also pointed out that estimated arrival time windows were sometimes too broad to comfortably plan around.

What people talk about most

Product

Users describe positive interactions with product, noting that the arrangements are fresh, beautiful, and... See more

Delivery service

Consumers find delivery service to be efficient and prompt, with many highlighting that orders arrive on time... See more

Order

Customers consistently note ambiguous experiences with order processes, as opinions are heavily divided. On... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the fresh, stunning... See more

Service

Customers had positive experiences with service, frequently praising the fast and efficient delivery as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I called to order the person who answered knew the product and what I wanted. The process was well identified and things when so smoothly-delivery and payment. The flowers were so beautiful and... See more

Rated 5 out of 5 stars

I had an excellent floral delivery using Canada Flowers. They had a really attractive arrangement available and the order went smoothly from start to finish. The arrangement very closely matched the... See more

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more


Company details

  1. Florist
  2. also in
  3. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

750 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(750)

561 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication and quality

We were very happy with the floral arrangement and communication was excellent. Some flowers in the intended arrangement were unavailable due to the service area, but they notified me right away and made sure to include certain colours that we needed. The final arrangement turned out better than the online photo! Delivery was on time and without issue.

August 22, 2026
Unprompted review
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Rated 5 out of 5 stars

They did a great job

They did a great job, from their flower arrangement to the delivery, I will be using them again. These guys do a wonderful job, I can highly recommend them.

August 21, 2026
Unprompted review
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Rated 2 out of 5 stars

Bait and switch

Bait and switch. Blue cobalt vase for a plain clear one. Flower arrangement was fine. My main reasons for picking this arrangement was the vase and for the sun flowers.

August 20, 2026
Unprompted review
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Rated 1 out of 5 stars

I had a terrible experience with Canada…

I had a terrible experience with Canada flowers . I will never order more from them and I don't recommend them to anyone. My order of flowers was completely different than on picture and not cost $113.00 which I paid.

August 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Reliable Service

The website was well structured and easy to use. Very clear communication after the order was placed, which was helpful. I had direct contact with the florist local to the destination, as per my request (if the receiver wasn't home), and that was most appreciated. The florist was especially kind and connected with me as needed, attending the home twice to ensure delivery and keeping me apprised of this. The flowers exceeded expectations, and my friend's mom was thrilled.

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them 0 stars....

COMPLETE RIP OFF - DO NOT USE THIS VENDOR

If I could give them 0 stars, I would. I upgraded a bouquet and the upgraded version that was sent, was smaller and of less quality than the standard arrangement that was advertised on their site.

When I called to complain, I was asked to provide front and back pictures of the arrangement - why is this required of the customer when they only provide a single front image on their website??

There were LESS than 1/2 of every flower in the delivered arrangement then there were in the image on the website. The vase was a third of the size of the one pictured. In all, the website image showed 31 flowers in the arrangement, the item delivered, had only had TEN flowers total, with most being the cheapest variety. I sent an email with an image, they lied through their teeth and assured me that "the correct value was delivered" when anyone with a set of eyes would argue that its a blatant lie.

Its too bad I can't upload photos to this review because pictures are worth a thousand words.

Zero accountability or responsibility from Canada Flowers. Will never use them again.

August 11, 2026
Unprompted review
Rated 3 out of 5 stars

I like the fact that I was able to send…

I like the fact that I was able to send flowers in the USA, unfortunately I have no idea what the flowers looked like, don't know when they were delivered, wish I had a picture of the bouquet. It was a little pricey for $140.

August 11, 2026
Unprompted review

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