Canada Flowers Reviews 

680
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 503 reviews, reviewers had a great experience with this company. Customers frequently share that the online ordering process is remarkably fast and easy to navigate, featuring a wide and appealing selection available for various special occasions. Furthermore, people consistently praise the prompt and reliable delivery service, noting that floral arrangements consistently arrive right on time and look exceptionally wonderful. However, some reviewers were not happy with the product quality, mentioning that the delivered floral arrangements looked very different from the online pictures or lacked expected fullness. Additionally, a few consumers experienced delayed or missing deliveries that negatively impacted their important milestone events.

What people talk about most

Product

People report positive experiences with product, noting that the floral arrangements are gorgeous and exceed... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and timely arrivals.... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. Many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the floral arrangements. Many... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch flower quality, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent floral delivery using Canada Flowers. They had a really attractive arrangement available and the order went smoothly from start to finish. The arrangement very closely matched the... See more

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

680 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(680)

502 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible product, terrible service

Some of the flowers were wilted when they arrived (for my wife on our 43rd anniversary) and the rest wilted within two days. I would expect a bouquet for this price ($108) would last about a week. Canada Flowers were not all helpful when we complained. Initially, they refused to correspond at all with my wife, since she was not the purchaser. To be fair, they replied to me quickly -- to say they would do nothing more than an insulting 15% offer on my next order (as if I would ever make one!) I will never use this company again and I urge others to avoid them. I am not a habitual complainer. I am not in the habit of posting bad customer reviews. This is the first such review I have posted in many years (I am 68). I do not doubt that other customers have had good experiences with this company (though I see that 33% have posted reviews like mine). I recognize that the company orders from local florists and that the local vendor might be at fault in my case. But Canada Flowers has been unhelpful in resolving a problem for which they have ultimate responsibility. I do not like writing bad reviews and it takes a lot to make me take time out of my day to write one. Canada Flowers managed to bring me here. No mean feat.

July 20, 2026
Unprompted review
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Rated 1 out of 5 stars

The flowers were very disappointing.I…

The flowers were very disappointing.I usually order from Costco and they send great bouquets at a much better price .It was my brother's 80th birthday and I was hoping to send a great bouquet but that did not happen.I will not recommend you to anyone.

July 23, 2026
Unprompted review
Rated 4 out of 5 stars

Thank you

Thank you. The flowers were very well received. And made the day of my coworker. The only thing. Although, it was a lovely monotone bouquet, the colourful one would have been nicer for the occasion

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

The floral arrangement was outstanding…

The floral arrangement was outstanding with the unexpected beautiful vase inclusion. The delivery driver was exceptional in trying to please the recipient given the obstacles that occurred for delivery on time. Thank you for your service which never disappoints.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection

I was extremely impressed with how smooth and quick the orders were dealt with. Very professional!!

July 21, 2026
Unprompted review
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Rated 5 out of 5 stars

More stars required!

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home by the end of the week. I called twice to change the delivery date and both times had immediate attention given to the situation and a very happy sister-in-law received a beautiful arrangement on her birthday. Thank you for the great service!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Lily’s

It’s the second time that I ordered and it was perfect, the timing of the delivery and the arrangement of the flowers

July 16, 2026
Unprompted review

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