Canada Flowers Reviews 

682
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 503 reviews, reviewers had a great experience with this company. Customers frequently share that the online ordering process is remarkably fast and easy to navigate, featuring a wide and appealing selection available for various special occasions. Furthermore, people consistently praise the prompt and reliable delivery service, noting that floral arrangements consistently arrive right on time and look exceptionally wonderful. However, some reviewers were not happy with the product quality, mentioning that the delivered floral arrangements looked very different from the online pictures or lacked expected fullness. Additionally, a few consumers experienced delayed or missing deliveries that negatively impacted their important milestone events.

What people talk about most

Product

People report positive experiences with product, noting that the floral arrangements are gorgeous and exceed... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and timely arrivals.... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. Many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the floral arrangements. Many... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch flower quality, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent floral delivery using Canada Flowers. They had a really attractive arrangement available and the order went smoothly from start to finish. The arrangement very closely matched the... See more

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

682 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(682)

504 reviews in the last 12 months

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Rated 3 out of 5 stars

I was a little disappointed

I was a little disappointed that the delivered arrangement did not have the beautiful colours that were in the pictured item. It seemed that there was too much white and just a few flowers that were pink.
The purple was totally missing. I understand that the arrangement can’t be exactly like the picture, but I was hoping for more colour definition.

June 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Our daughter loved the arrangement

Our daughter loved the arrangement. It was beautiful. She sent us a picture love the colors. She was so happy and we will be in touch again for another order. Thank you very much, Patricia.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

I sent a sympathy plant and a name was…

I sent a sympathy plant and a name was missed on the card. Looks like a family member did not care …. I asked for a 15% refund on the $122.00 order on my credit card and was refused. Canada Flowers does not stand by their refund policy.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service - Everyone's Happy!

Julian ensured that the substitute flowers the affiliate wanted to supply was sufficient. According to my sister and her family the flowers were beautiful and the food basket was a big hit - lots of new stuff to try combined with old favourites!

June 5, 2026
Unprompted review

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