Canada Post Reviews 

We used to live in a time where a company did bad they went bankrupt. Now we live in a time where a company does bad and tax payers bail them out. Canada post should be shut down. Not a legitimate place of business and I’ve never been more ashamed of a company calling themselves “Canadian”. Please if you’re going to be the worst mail delivery option in Canada change the name so you’re not disrespectful towards Canada. My package is still waiting to be delivered. No other delivery courier had issues being on time? Weird?

My package travelled through a war-torn country and multiple international carriers only to be lost by Canada Post! It took 6 days for the package to arrive in Canada, after it was released by customs, it was processed by Canada Post a month ago and just vanished- no tracking update. I created a ticket, but they closed it by sending an automated reply to contact the sender. I spent an hour on the phone before I managed to talk to a human being (doesn’t matter which option you chose, you still need to go through a bot). I was told my package was not in their system and contact the sender. I submitted a claim to Ombudsman and received the same email telling me to contact the sender for compensation which would take 90 days!There was no apology or anything like that despite the fact that Canada Post clearly lost my package. I’m very disappointed with this “service “ and will avoid using it in the future. I paid $150 only shipping costs not to mention the cost of my package.

I paid for Xpresspost service for the shipment of highly sensitive personal documents tequired for a deadline.
The original delivery estimate was missed, followed by a second missed delivery expectation. 2 days in a row. Tracking updates provided little meaningful information, and customer service was unable to provide any additional visibility beyond what was already available online. For a shipment containing important documents, this level of uncertainty is unacceptable and does not reflect the service level I expected when paying for expedited delivery. If anything below 1 rating, you deserve it.

Canada Post lost my package from abroad. It was sent express delivery as a gift for a baby shower. Canada Post doesn't have proper a tracking system. Where is the package information? For example, where it was delivered, what address, and who accepted the package. So, if the package gets lost, forget about it. The best they can do is refund the sender (we don't know yet, since our case is still hanging around).

Terrible service constant delays to even pure theft.

Omg elmwood post office would not put a piece tape on a box for me but I went to another post office awesome service and the lady put a piece a tape across the box for me wow how sad is it u cant put a piece of tape on a box without being force to buy tape

Worse service ever. They lost my parcel, so i have to send another one through other means. 4 weeks later after i made a complaint, they found my parcel still sitting in whatever box. Since it was a registered mail for which i paid 35$ i asked for refund, just to be told that no refund will be given since the parcel was sent abroad whitin 30 days !!!!! Never again

I never have any issues with Canada Post.

Our local post office and delivery reps are always friendly and efficient.

They are more competent than any of the courier companies as they know the neighbourhoods and often the people in them. We also know that our deliveries are going to be safe in our post or lock box where couriers will just leave them anywhere.

The part of the app that will let you know what is coming in the post isn't that accurate; sometimes we see a letter coming for us that is really for a neighbour or no item listed for post that actually arrived. However, this function is just a nice to have.

I've only had to call Canada Post customer service once and the rep was professional, polite and efficient.

I am very happy with Canada Post.

Fails to actually deliver anything. Why pay for delivery if I have to go pick it up myself? I ordered an oil pan for my car and while it took two days to deliver, they never actually delivered it! no knock, nothing, just a notice they left in my mailbox to pick it up. I HAVE NO CAR. it’s on ramps in my driveway! Customer service lady was polite in tone but unhelpful. Tracker was also completely inaccurate in timing- if I knew what time they would arrive I would stand there at wait. Unfortunately, I can’t be at my front porch all day waiting for what should be direct delivery.

USE A DIFFERENT COURIER SERVICE!!

CANADA POST DOES NOT CARE ABOUT YOU OR YOUR PARCELS.

CANADA POST SENT ME 5 DIFFERENT DELIVERIES, ALL DAMAGED BOXES/BROKEN PRODUCTS, AND IS TAKING 0 LIABILITY FOR ANY OF IT. THEY'RE NOT REFUNDING OR EVEN REPLACING THE ITEMS.

DO NOT SHIP WITH CANADA POST!!

This is the worse post office, always delayed, and they lies all times by saying no one at home!
Notice left and there’s no notice !
I don’t understand how on earth they still running ?!!!

Canada post is terrible. The carriers themselves are amazing and great. I have no qualms with the carriers at all. But canada post has lost/delayed 7 pkgs in a row. From different senders. Im in st catharines, pkg was in toronto then somehow back to edmonton? Lol. They didcall me and have been updating me but honestly after 7 straight pkgs im getting a lil annoyed lol

The worst company i ever see in my life , I was to tge post office to drop an anvelope to be shipped to Europe , pay the fastest way $120 to arrive in Europe in 7 days , the make some errors and mistakes 3 days later in Tuesday by noon the anvelope was delivered by a woo from post office back to my place , incredible , disaster I stay 1 hour in phone with customer service , I ask to put my money back in my credit card right the way , they said will need 10 business days to send me a check , and I have to send my anvelope again and pay again for it , dont recommend this company better to close the doors , now I have to pay , penalty in Europe because the important latter dont arrive in time

I can’t deal with the delays. First of all my parcel was supposed to be at my door like a week ago and today i finally hear it’s out for delivery at around 1:50pm after weeks and weeks of waiting and 10 minutes before 8:00pm they decide i should wait a bit more and delay again.

Stuck in Mississauga since May 6th. New Delay shows May 25th. I could walk faster from Windsor and back. Census arrived 2 days before due. Bills arrive past due dates. Never these issues with privatized.

These twits lose packages like it's their job. Not the first time, won't be the last. Just privatize the thing already. The package they lost this time stalled in Mississauga (where I live, 20 mins away) and they can't tell me squat as to where it's ended up. One of a kind item too, so a refund is meaningless to me.

I was expecting a delivery today which is Friday and it didn't arrive. I took a day off to receive the package. Since they don't deliver on weekends I have to wait on Monday for my package again! They suck. They lost my SPA as well which is very expensive.

Service is really slow. Customer service inexistant. Pricing is still fair , but they need to fix this.

I wish I can give 0 star. Letter arrived 1 month late and no refund, very very bad service and liars too. Never trust canada post or believe what their employees say.

I’m from Winnipeg on the Sterling Lyon route and 3 of my packages in a row (in less than a month) have all been delivered to the completely wrong floor & address in my building.
Not to mention 2 building neighbours coming to me with the same issue.
Has this route driver been drinking on the job? I just don’t understand how someone could be so careless with another person’s belongings and that irresponsible at their job and maintain employment. It’s actually insane. How can you not only mix up sweet numbers, but also floor numbers?
Pathetic.