C&M Travel Recruitment Reviews 

421
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the recruitment team for providing outstanding, personalized support and guidance from the very beginning until the final job offer. Many people note that staff members are exceptionally knowledgeable, approachable, and genuinely invested in matching candidates with the most suitable opportunities. Reviewers consistently emphasize how smooth, straightforward, and painless the entire interview and application process feels from start to finish. Consumers also highlight the prompt communication, regular updates, and helpful interview tips that significantly reduce stress during job searches. Overall, individuals feel completely prepared, valued, and well-informed throughout every single step of their career transition journey.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and genuine... See more

Customer service

Customers report great satisfaction with customer service, highlighting consistent communication and... See more

Service

Reviewers highlight positive aspects of service, describing the team and staff members as professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rachel is an absolute credit to the company, she found me a perfect Job, kept me informed, updated, reassured me, honestly can not thank her enough for her caring attitude. Realy looking forward to m... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely outstanding experience with C&M, and I can’t recommend them highly enough. Both Rachel and Kelly were incredible from start to finish, truly the best recruiters I’ve ever worked... See more

Company replied

Rated 5 out of 5 stars

Duncan was absolutely fantastic throughout my application process for a role I was really excited about. From start to finish, he was supportive, proactive, and incredibly helpful. After two inter... See more

Company replied

Rated 5 out of 5 stars

I am immensely grateful to Kelly and Barbara for their incredible support throughout my job hunt. Your assistance has been outstanding, and I can't thank you enough. I highly recommend your agency to... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

C&M Travel Recruitment is the leading recruiter for travel jobs in the UK. We source for permanent, temporary, fixed-term contract and executive roles in a wide range of sectors including retail, cruise, tour operators, OTAs, leisure and business travel. Formed in 1998, the C&M Travel Recruitment team has amassed 350 years of experience in the travel industry and more than 200 years of experience in recruitment. Building lasting relationships that add value is key to our success, and that belief has led C&M to win exclusive and preferred supplier recruitment contracts with many of the UK’s biggest and most respected travel organisations. We have won numerous awards in recent years including being named Best Recruitment Agency at the British Travel Awards, as well as Best Recruitment Consultancy by Travel Bulletin, Best Recruitment Site by Travelmole, Best Travel Recruitment Consultancy at the Travel Weekly Globe Awards and Best Service Provider at the TTG Travel Awards. C&M Travel Recruitment are business partners and members of various travel associations and institutes including the ITT (Institute of Travel and Tourism), AITO (Association of Independent Tour Operators), UKinbound, The Association of Women Travel Executives (AWTE) and the Recruitment and Employment Confederation (REC). Our Director Barbara Kolosinska was also recently re-elected by ITT members to sit on the Board of Directors at ITT.


Contact info

4.9

Excellent

TrustScore 5 out of 5

421 reviews

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4.9

All reviews

(421)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best process I experienced!

I contacted C&M about a job they advertised and were putting me forward. They also told me about another opportunity they had & advised the team who were recruiting about me. Next thing I knew I had an interview and then a job offer.

Ben kept me informed throughout the process and was very supportive. A great experience!

June 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great to hear - thanks Sara!

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Rated 5 out of 5 stars

Great communication

Great communication; all of my questions were answered, and on top of that, I was offered the assistance and support I needed to find the right job for me.

One of the first things I touched is the follow-up, and I got the impression that this indicates responsibility, care, and a goal to be met, all were exist within the company team and Mrs. Lisa in especial.

I can't thank Lisa and the rest of the team enough for their time and effort in assisting me with my job.

Thank you kindly

June 8, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What wonderful feedback - thanks so much for leaving this for us, Ayden.

Owen

Rated 5 out of 5 stars

Excellent service and support …

Immediately after viewing the advert for the role I applied. Mark was very helpful to me and most definitely instrumental in securing the role. It all happened in 48hrs from discussions,CV submitted and an interview.

Very professional service ,excellent follow ups I recommend C&M wholeheartedly .

May 12, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What amazing feedback! Thanks so much, Trudi - we really appreciate you taking the time to leave this for us.

Owen

Rated 5 out of 5 stars

Highly recommended!

Very lovely recruiter, very profesional and helpful!

May 12, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

We really appreciate it - thanks Rocio!

Owen

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Rated 5 out of 5 stars

Amazing service C&M

Duncan has helped me on many ocassions and is the ultimate professional, Thank You ! 😊

April 27, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Elizabeth!

Rated 5 out of 5 stars

Very happy!

Shannon did a great job in getting me a job I am really enjoying. Thank you and the C&M team.

April 7, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Jailson - and enjoy the new role!

Owen

Rated 5 out of 5 stars

Rachel is wonderful

Rachel is wonderful! So approachable & goes that extra mile - thank you so much!

April 1, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this feedback - we really appreciate it.

Owen

Rated 5 out of 5 stars

A big thank you!

I could not be more thankful to Rachel and team at C&M. They listen to your career goals and set up interviews with the right fit.
Rachel was extremely helpful throughout the whole process and I am happy to say that I am now furthering my career with a new company.
Definitely recommended!

March 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much - and enjoy the new role!

Owen

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Rated 5 out of 5 stars

constantly in contact

constantly in contact, got a interview within a week and was contacted the same day for follow-up. very happy with their service and Kelly in particular.

March 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Mary - we really appreciate you taking the time to leave the review.

Owen

Rated 5 out of 5 stars

Fantastic recruitment company

Fantastic recruitment company. Lisa goes above and beyond to find the perfect placement…thanks Lisa!

March 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic to hear! I'll pass this on to Lisa.

Owen

Rated 5 out of 5 stars

First class smoothless service from…

First class smoothless service from start to placement and after placement genuine interest in how things are working out.

March 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much - we really appreciate the feedback.

Owen

Rated 5 out of 5 stars

Tim is wonderful!

Tim is wonderful! Fantastic communication throughout and went the extra mile.

March 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Rosanna - that's great to hear!

Owen

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Rated 5 out of 5 stars

Fantastic!

Professional, friendly, helpful, Lisa was a real pleasure to deal with and I am thankful for her help in securing me a position. Nothing was too much trouble, the whole process was seamless.

February 24, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this review, Louise - we really appreciate it.

Owen

Rated 5 out of 5 stars

Fantastic team

Fantastic team. Found me a great role very quickly!

February 18, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Stuart - enjoy the new role!

Owen

Rated 5 out of 5 stars

Really professional experience

I spoke to Duncan from C&M he was really quick with any responses I had as well as chasing up things with the company I was applying for, once I had secured the role as well he kept in contact with me to make sure all my equipment had been delivered and also to see if I was ready to go for my first day.

February 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this, Callum - I'll pass this on to Duncan.

Owen

Rated 5 out of 5 stars

C&M recruitment are one of the nicest…

C&M recruitment are one of the nicest Travel Recruitment agencies out there. Duncan helped me secure my dream job back in travel after being out of the industry for two years. He was so informative and supportive throughout the whole process.
Week one in my new job and I love it. Thank you so much!

January 28, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Karen. And congratulations on the new role - glad to hear you love it!

Owen

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Rated 5 out of 5 stars

They are always great to work with

They are always great to work with. They have the best selection of travel vacancies, get back to you quickly and prepare you well for the interview. Duncan in particular has been fantastic to deal with

January 24, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great to hear - thanks for leaving this.

Owen

Rated 5 out of 5 stars

10/10

Would highly recommend this company and I can't imagine ever looking for a job any other way in future. I dealt with Rachel and she is a rock star, very friendly and helpful contact throughout the entire process!

January 19, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What amazing comments - thanks so much, Andie! I'll pass these straight on to Rachel.

Owen

Rated 5 out of 5 stars

A Star Service in helping me land my…

A Star Service in helping me land my dream role. Always available if you need to contact them with a query. Darren Tingle was helpful and friendly.

January 19, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks for leaving this feedback, Neil - we really appreciate it.

Owen

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