I've had my medical card for about 12 years now. I got it from Cannacare in Bangor and have also done my renewals each year with them also. The staff was alway pleasant and friendly, never once made m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They gave me reminders that my card was…
They gave me reminders that my card was expiring and also called me which was wonderful. Friendly and knowledgeable staff.
Hello thank you the doctor visit was…
Hello thank you the doctor visit was very comfortable!! Thank you!!
Been using these folks for years.
Been using these folks for years. Terrific team who knows exactly when to reach out and they have the process perfect, each year.
Informative
Informative , polite, helpful, Made my appointment for next year
Ive been with CannaCare for over…
Ive been with CannaCare for over 8years. The Doctor is very personable and caring to your concerns. Everyone in the office is friendly and helpful to your needs. They make it easy to make appointments for renewing your script and if you need help renewing your medical card they are there to help. I absolutely love them and highly recommend them.
Hassel Free…..answered all of my…
Hassel Free…..answered all of my questions!
Make sure needs are met
They take the time to make sure all your needs are met and reminded me I can call anytime for advice.
5 stars
5 stars! Dr Koff is great. the staff who prepares the appointments are knowledgeable and nice. I recommend CannaCare Docs!
Incompetent... go elsewhere
The call never came as scheduled. Had to call and ask several times. Then - for the third year in a row they did not update the maryland system with the new expiration date.
Always a great experience
Always a great experience. The staff is super responsive and professional while also being kind. The Doctors all listen and are there for you, the patient- I continue to tell others of this practice and refer whenever possible. 10/10 every time!
Everything is always easy with Cannacare
Everything is always easy with Cannacare. Forms are easy to fill out and find and Jocelyn is always fantastic!!! Highly recommended
Very informative,efficient and friendly ,was very helpful in̈ every step.
Very informative,efficient and frieny
The process was seamless
The process was seamless. I received a call to remind me about my upcoming appointment. I was able to book with the physician I had from the year before. The appointment was relaxed and very thorough. I will continue to use CannaCareDocs for my renewals.
Thank you
I did not like the fact that I had to…
I did not like the fact that I had to wait 90 minutes for the MD to call me to get certified. I had to call 3 times for him to even call me
My phone appointment was on time and…
My phone appointment was on time and seamless!
The staff
The staff , it’s always the staff , so helpful and eager to discuss and educate you on all their products and services. Wonderful every time .
I drive down from Peabody with many choices closer, I’ll always use garden remedies .
I referred a friend and they were…
I referred a friend and they were charged $99 while I was charged $150 to renew, for a two minute phone call. I requested a partial refund and was told I would hear back from someone. That didn't happen. So I called again and was told by the woman on the phone she would get right back to me. That didn't happen. Now I'm thinking I should get a full refund for the poor customer service alone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








