Just echoing many of the same reviews. Placed an order, checked in after a month, and they actually responded that the design had been digitized and would ship the next week. That was six weeks ago.... See more
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I order 4 custom hats in July. I still haven't received the hats. The company was pretty responsive at first, but they have failed to reply to any of my emails or requests for status since the beginni... See more
I placed an order with CapBeast over 7 weeks ago and have yet to receive anything. I was never provided with a tracking number, and despite multiple attempts to contact them—via phone, email, and mes... See more
Amazed by the details and the amount of colors supported! I've tried others with nowhere near the same accuracy and quality of stiching! Recommended! Getting them from US to Sweden was a bit of a... See more
Company details
Information provided by various external sources
Design your own Custom Hats, Caps and Snapbacks With No Minimums. Check out our deals on custom New Era, Flexfit, Yupoong and more.
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fraud
They never produced or delivered the hat; their customer service never responded to my requests for information. You took my money and never gave it back. A fraud. Don't buy from them.
Horrible Experience, SCAMMERS
I gave it 1 star because thats the least you can give. If I could have given ZERO stars I would have. They are a scam. Charged my card, never delivered product, don't answer emails, don't answer their phones. DO NOT order anything from this company.
Ordered a Hat 5 months ago - Never Arrived
Ordered a Hat 5 months ago - never arrived. Customer service is non-existent. Emailed 10 times, called many times no reply. I'd stay away, would give 0 stars if possible
This company should truly be a ashamed…
This company should truly be a ashamed to call themselves cap beast. I ordered a single hat, one that I've ordered through them before back in January of 2024. It's June and I've still not gotten it and worst, yet, their customer service has completely gone and ghosted when I tried to reach out and just get an update. They can't even let their customers know there may be a delay in shipping or as much as just an apology. They should give discounts or free items for how long it takes to get one freaking item.
It's now June 1st 2024
DO NOT ORDER FROM CAPBEAST.
I didn't see the poor reviews ahead of time, so unfortunately i ordered one cap on May 13th, 2024.
It's now June 1st 2024 and I have not heard from the company nor received my order.(They took my money right away though. smh) i have sent multiple emails and. all i get is an automated response saying that "due to COVID" customer service support may be delayed. Huh? I really just wanted my hat but now i have to go through the process of trying to get my money back! Don't do it!!!
I placed an order for 130 hats for a…
I placed an order for 130 hats for a nonprofit disabled veteran organization over two months ago and no hats. I have also called and emailed them multiple times and no response. I left my name phone number and email address but still no response. If they treat disabled veterans like this, they are total garbage.
If I could give negative ratings I…
If I could give negative ratings I would! Total waste of money. Ordered a custom hat and it's now been 3 months without any update. They don't answer calls, emails, or on their social media pages. Paid alot of money for a custom hat. Just a scam company!
This company cannot be trusted
This company cannot be trusted. They don't answer emails or calls. They charged our credit card but never delivered the hats. Absolutely disgusting. Totally bogus operation. Stay far away from CapBeast.
DO NOT ORDER FROM HERE! MASSIVE SCAM
DO NOT ORDER FROM HERE! CAPBEAST ARE A SCAM!!!
Absolutely disgusting business I have ever dealt with. I placed my order the start of Dec 23 and it is now May 24. Still have not received any of the multiple hats I ordered and payed good money for. This was supposed to be a Christmas gift and it has completely ruined it. I will never be purchasing from this business ever again. Please learn from my mistakes and don’t even bother with them. Fkn disgrace!!!
Capbeast is a SCAM
Capbeast is a scam. I placed an order on january 2, and it's almost may and have not received my product yet. They don't answer calls or emails. Do not trust this company and fall into their marketing trap.
Ordered custom hats
Ordered custom hats. Emails confirmed they would try and make delivery for a particular date. Have not gotten product, now overdue. No call backs, no emails returned and now I cannot sign into account to see order status or get any info. CapBeast is no better than a scam.
0 start
0 start
Don’t order from them. It’s scam. 10 weeks in still no hat. No email updates. When contacted, they told me to be patience and wait on the hat to be come back in stock so they can produce it.
I requested my full refund, but no response. Don’t order from them!!!
I contacted via email (because they…
Order # CB90329188, I contacted via email (because they don't respond over the phone every time Ive tried) a Capbeast rep by the name of Faiz Khan. He promised me that I would receive my refund in 7-10 business days and that timeframe has passed. At this point Capbeast has not honored their confirmation of a refund that I have written in email. I would need to find a legal avenue to retrieve my refund as they have not been contacting me anymore. I will ask for legal advice in solving this issue.
Place an order about 2 months ago and…
Place an order about 2 months ago and still haven't received a call or my order. I have left multiple messages with no luck. Company is FRAUD!!!!
Never received my order
Never received my order. Poor customer service that just strung me along with no answers until they just stopped answering.
Capbeast is a fraud
Been waiting for a while and need the hats for an important event and have been calling and emailing them with no response (order #CB09163697) . Starting to think capbeast is a total scam. if I don’t hear back / get my hats soon I will make sure the internet hears about Capbeast. If they resolve this, I will update this post.
Same experience as everyone else
Same experience as everyone else. I ordered 2 hats. They messed one up. I ordered a replacement and told them I'd be happy to pay for it because the original hat had minor mistakes. It's been 2 months and NOTHING. I've emailed them 3 times. After the first time, they just stopped responding. At this point they've just robbed me of 75$ because the first hat is unusable and the second one they decided to just not send. This site is a JOOOOKKKKKKEEEEEEEEEE
good quality & nice product
0 issues from start to finish
0 issues from start to finish. Would recommend to anybody, their help desk is phenomenal for getting the exact hat you want
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