altogether positive. The tow truck company in their call ahead, took note of possible questions and explained process of the auto pick up: within window of time the driver would call one hour prio... See more
Company replied
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Review summary
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What people talk about most
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Booking an appointment was so easy and informative. I was given all the necessary contact info in case of any situation. The date for auto pickup was very prompt. The driver was courteous and helpful.... See more
Company replied
It ended well for me thanks to Stephanie. She agreed to accept a digital copy of my wife's death certificate along with the paper title and a paper copy of my wife's will as she and I were both named... See more
Company replied
The communication was very much appreciated. They kept in contact of when they’d be here. Texted to say time frame and we’re here in that time frame. The gentleman who came was courteous and was ab... See more
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Company details
- #1 of 3 best companies in Auction House
Written by the company
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Contact info
1905 brentwood rd ne , 20018, Washington, United States
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4.8
Excellent
733 reviews
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I was given a window of 6am-3pm
I was given a window of 6am-3pm. When I called with questions due to it taking more than 48 hours to be contacted with further necessary information, I was told I could choose from several windows of time. I chose 6-10am and everything worked out after that.
September 4, 2026
Reply from Capital Auto Auction
We appreciate you sharing your experience. We understand that the initial communication delay and broad window were inconvenient. We're glad we could offer a more suitable time frame and that everything worked out well for you in the end.
The speed of service and staff
September 3, 2026
Reply from Capital Auto Auction
We're glad to hear you appreciated our service and staff. We always aim for efficiency.
We were contacted for a pick up date…
We were contacted for a pick up date for our donated vehicle very quickly. Tow truck driver was helpful with the limited paperwork involved. He was capable and efficient in loading our vehicle in spite of a huge rainstorm. Shortly, after donating the car, we were contacted to let us know that we had left something of value in the car. Deeply appreciated that thoughtful outreach. Great organization,
Sept. 3, 2026 Carol Crawford
September 3, 2026
Reply from Capital Auto Auction
We are so glad to hear about your positive experience with our vehicle donation process. It's wonderful to know our team was efficient and thoughtful, especially in returning your valuable item. We truly appreciate your generous support and kind words.
Driver called/texted ahead early within…
Driver called/texted ahead early within the pickup window. Quick, friendly and professional.
September 1, 2026
Reply from Capital Auto Auction
We're so pleased to hear that our driver was quick, friendly, and professional, and that they communicated with you ahead of time. Thank you for your wonderful feedback!
My car was picked up on time
My car was picked up on time. The driver contacted me the night before and when he was a few minutes away. It was a very smooth transaction
September 1, 2026
Reply from Capital Auto Auction
We're so glad to hear that your car pickup was on time and that our driver provided excellent communication. We appreciate your positive feedback!
Reply from Capital Auto Auction
We're happy to hear that our response time and scheduling process met your expectations. We appreciate your positive feedback!
My donation made easy
Capital Auto Auction made my donation to WAMU (NPR) easy. They did what they said they would do. Told me what was required on my end and showed up on time.
August 31, 2026
Reply from Capital Auto Auction
We're so pleased to hear that your donation process was smooth and straightforward. We truly appreciate you recognizing our commitment to fulfilling our promises and being punctual.
Reply from Capital Auto Auction
We are delighted to hear that you experienced a smooth and courteous service that was on time. Your positive feedback is truly valued.
The representatives were extremely…
The representatives were extremely professional and courteous!
August 28, 2026
Reply from Capital Auto Auction
We're so pleased to hear that our representatives were professional and courteous. Your positive feedback is truly appreciated!
Easy process with competent people
Easy process after online submission. All people involved in processing the donation were responsive and timely.
August 28, 2026
Reply from Capital Auto Auction
We are so pleased to hear that your experience was easy and that our team was responsive and timely throughout the donation process. Thank you for your kind feedback!
Your pick up driver was very courteous…
Your pick up driver was very courteous and friendly and very efficient in picking up my donation. It was a pleasure to work with your company.
August 19, 2026
Reply from Capital Auto Auction
We're so pleased to hear that our driver was courteous, friendly, and efficient! It's wonderful that you had such a positive experience with our company.
Very responsive to my phone calls and…
Very responsive to my phone calls and kept me informed throughout the process.
August 19, 2026
Reply from Capital Auto Auction
We're happy to hear we kept you informed throughout the process. Thank you for your feedback!
The driver arrived outside of their…
The driver arrived outside of their pickup window and held me up.
August 25, 2026
Reply from Capital Auto Auction
We appreciate you sharing your experience regarding the pickup delay. We are reviewing this incident to prevent future occurrences.
The Best
The gentleman was honest kind and very professional. The service was perfect.
Thank you,
Marti
August 25, 2026
Reply from Capital Auto Auction
We're so happy to hear that our service was perfect and that our team member was kind and professional. We truly appreciate your wonderful feedback!
The process was easy and the people were very nice!
The process was easy, the collection was prompt and efficient and everyone I had dealt with in the process was very pleasant.
August 24, 2026
Reply from Capital Auto Auction
We are so pleased to hear that the process was easy and that our team was pleasant and efficient. Thank you for your kind words!
This was an outstanding experience from…
This was an outstanding experience from start to finish no surprises. Everything went so well.
Thank you....
August 21, 2026
Reply from Capital Auto Auction
We are so pleased to hear that your experience was outstanding from start to finish and that everything went so well for you! Thank you for your kind words.
The process was so easy and quick
The process was so easy and quick! I submitted a request on a Monday and my car was picked up on Thursday. Excellent service, communication and response time from the team members/staff.
August 13, 2026
Reply from Capital Auto Auction
We're so pleased to hear that the process was easy and quick for you! It's wonderful to know that our team provided excellent service, communication, and a fast response time. Thank you for your positive feedback!
Very good service.
August 18, 2026
Reply from Capital Auto Auction
Thank you for sharing your positive experience!
Satisfying experience
The technician showed up on time and showed care in handling our car to be donated.
August 17, 2026
Reply from Capital Auto Auction
We're so pleased to hear that our technician was on time and handled your donated car with care. Thank you for sharing your positive experience!
Reply from Capital Auto Auction
We're so glad to hear our driver was efficient and friendly, and that we were on time for you!
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