Capium Reviews 

97
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

So far it’s been good especially their support team always there. Only reason for not giving 5 stars is because I haven’t used any other modules other than Payroll.

Rated 5 out of 5 stars

I cannot fault the customer services of Capium. Nothing is ever too much to ask. Been with them for a year and their after sales service is amazing. Thank you

Rated 5 out of 5 stars

We have been using Capium for a number of years now, and are currently in the process of switching over to MTD for income tax. Nick has been a huge help in assisting us with this process and has made... See more

Rated 5 out of 5 stars

I am new Capium user and learning everything from scrach. I am enjoing it a lot. Thanks to amazing support I can solve all my problems quicky and easily. My assingn manager Chandini always resolve my... See more

Company replied

Company details

  1. Accounting Software Company
  2. also in
  3. Accountant
  4. Bookkeeping Service
  5. Payroll Service

Written by the company

Cloud-based Online Integrated Accounting Software for day to day needs of accountants and sme's, allows you to manage corporation tax, accounts production, payroll, bookkeeping, AML, company secretarial and practice management. Inherently Making Tax Digital.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.4

All reviews

(97)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Capium!

I am very new to Capium but I can sincerely say that I had forgotten what a good service was before I joined them. Very quick response times from support, thorough onboarding and training, friendly but professional approach. Chandini Pradeep and Surya Dinavhi have really gone out of their ways to make sure my clients' data migration was smooth and stress free. The software is intuitive and user friendly, easy to grasp. What more could a practitioner want for? Thank you Capium!

November 7, 2024
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Rated 5 out of 5 stars

Fantastic value for money

Been with Capium for about 5 years now, so since they were quite new to the market. We use practice management, accounts production, corp tax and self-assessment. The software offers fantastic value for money. All the modules work well, the support is really good, they try to resolve anything you raise quickly, and although they have grown they have maintained that personal feel. I would definately recommend that anyone considering changing software or new to the market has a look at Capium and tries a demo.

September 12, 2024
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Rated 5 out of 5 stars

Capium

Capium is a cloud-based software and I use all its modules. They are straightforward to use. You can call their helpline for any issues you cannot find help within their help module and your problem is resolved within minutes.

I would definitely recommend them.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great value for money and constantly being developed to make accountants lives easier. Very helpful and understanding Help Team. Would definitely recommend

September 10, 2024
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Rated 5 out of 5 stars

Capium cloud based Accounts Production…

Capium cloud based Accounts Production and Corporation Tax products are excellent. They are
very much user friendly. I will recommend any
practising accountant to use these products.
My account manager at Capium, Chandini Pradeep,
is also very helpful

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Capium is the Best software out there…

Capium is the Best software out there for Accountants. It is very easy to set up and use and the support is outstanding. We are able to receive support even outside of the usual Monday - Friday working hours i.e evenings and weekends we have received calls from Support to answer even the smallest query. The platform itself is amazing and we specifically like it because all Modules are on the Cloud. The Payroll Module is very good, which we use to also give access to clients to access their Payslips. We also use Accounts Production and Corporation Tax for Advanced Accounts Filing and Tax work such as R&D processing. We are very happy customers since 2019 and we keep recommending to other accountants as it is by far the best software for Accountants. There are also new modules coming up. This in addition to Practice Manager which integrates with Companies House for deadlines management, timesheets, and email automations really helps us to ensure that no deadlines are ever missed.

July 16, 2024
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Rated 4 out of 5 stars

I have been using Capium for more than 4 years.

I have been using Capium for more than 4 years in a roll. I have had a great experience with the software and the customer service is second to none.

I recently onboard a client on the payroll module. The system importing template for timekeeping is configured in HH:MM:SS. My client submit timesheet in decimal. I contacted Capium and they create an excel sheet template which I can use to convert decimal to time and sent this to me. This help reduce manual process of conversion. Therefore, I am able to use the system timesheet template with easy.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Moved to Capium

We have just moved to Capium for Self-Assessment, Accounts Production and Corporation Tax. Chandini our account manager has been very helpful for the onboarding process.
It is still early days, but we have used it for all three, and it works well at a good price.
Still learning to use all the features, and ad-hoc telephone support has been very good.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with my experience so far

I use Capium for Accounts Production and CT600's. It's super easy to use with a nice user interface. There is a very efficient ticketing system for obtaining help and assistance with any queries. I'm so glad I chose to go with Capium.

June 12, 2024
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Rated 5 out of 5 stars

All in one platform

Ash & Shaun were very supportive from the point of sale throughout our onboarding, leaving us confident within ourselves to take on our deadlines, overcoming any teething problems. The support demonstrators were excellent in their software IT skills & accountancy knowledge, sorting anything we felt stuck on. All in one platform is a big timesaver during recurring deadlines pressure. Fairly easy and straightforward to use and grab the concept.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Payroll submission On Friday 24/02/2024 late afternoon i…

On Friday 24/02/2024 late afternoon i required support with a query on Capium payroll. As I was knew to Capium and this was my first payroll submission I required clarification for the submission to HMRC. I was assisted by Andrisha Pelman who brought in a support team member Sridhar. Sridhar assisted me in all parts of the payroll module and continued his support to th ecompletion of my first paroll submission through Capium. I am very grateful to Sridhar for his patient and complete support to assist me in the successful submission to the HMRC.

May 24, 2024
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Rated 5 out of 5 stars

capium is an all-round software

capium is an all-round software, rather than paying for different subscriptions, you have everything you need in one software and its cloud-based with unlimited storage and i love the bulk payroll feature it save me a lot of time, the only thing i would improve in capium is in account production, to bring the balances forward in trial balance. would recommend to everyone... five stars

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

if you want to waste your time than capium is good to go with.....

I am extremely disappointed with the service capium is providing now, looks like they have lost the track or are not caring about their customers. I have been with capium for over 2 years and since last 3 months amount of time i had to spend with software glitches on practise management module i raised ticket last week and capium is yet to resolve the issue or come back to me even leaving message for senior management to call me back still no response .......... therefore avoid as your time is precious. looks like i will be switching to different and better software company

March 27, 2024
Unprompted review

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