car360 Reviews 

Highly recommend Car360. We knew exactly which car we wanted and decided to buy it online, so we only needed to travel down to collect it. The whole process was very straightforward and smooth from start to finish.

The car was prepared beautifully for collection - spotlessly clean and shiny. Everything went without any issues and the handover was quick and easy.

And as for the car itself… absolutely love it! 😍 Couldn’t be happier with our purchase. Thank you!

Excellent customer service from Kira , at car 360

I bought my new EV from this company, Kira was really good at answering my questions and even double checked the car had what I needed as I had very specific requirements, she called me back with the answers very quickly, gave me time to think and make sure I was getting what I wanted with no hard sell. Kira explained the process to me so I knew what to do and when everything was going to happen, Chance also stepped in and made the purchase seamless and easy, they were both very professional and kind with no hard sales or tricking you into buying something, they gave me time to think about what I was doing and also arranged for the delivery to be cancelled when I changed my mind and wanted to collect it. Collection was also very easy and the guy that was there was very good making sure I had everything I needed when going through the check list giving me time to check the car over before I drove away.

Car360 made getting my new car genuinely easy. Harry R’s customer service was excellent from start to finish — clear communication, quick responses, and shows staff actually care. The car arrived exactly as described, spotless and well‑prepared.

Their delivery service was fast and professional, and the driver took time to walk me through everything. Overall, great team, great process, and a great car. Highly recommend.

Simple, straightforward purchase experience. Car exactly as described. Spencer was very helpful and polite.

I found my car online and completed the finance application, which was a very straightforward and easy process.

Before finalising the purchase, I called Ellie to find out when the car would be ready. Unfortunately, it wasn’t going to be ready in time for when I needed it. I’d already sold my previous car in the hope that the new one would be ready in time for a planned 1,500-mile road trip, so I suddenly found myself without a car! I ended up having to borrow a friend’s car for the trip.

I’m naturally quite impulsive and impatient, so despite knowing the timing wasn’t ideal, I decided to go ahead and purchase the car anyway! Ellie was absolutely brilliant throughout the pre-sale process. She talked me through all the relevant steps, helped arrange my handover date and was incredibly friendly and easy to deal with. We even had a good laugh over the phone, which made the whole process feel much more personal and enjoyable.

On handover day, 29th June, the gentleman who looked after me was also extremely helpful. He offered to talk me through all of the car’s functions, which I didn’t need as I already knew how everything worked, but it was great that he took the time to offer. He also made sure everything was in order, including the car being taxed and ready for me to drive away. He was there if I needed any assistance and made the handover a really positive experience. Unfortunately, I’ve completely forgotten his name, so apologies for that!

After the handover, I discovered that both rear tyres had nails embedded in them. I checked the MOT history and found that this had actually been identified during the MOT around four months earlier.

I contacted Car360 and Izzy dealt with the issue after the sale. I have to say, the customer service throughout this part of the experience was absolutely excellent. There was no argument or attempt to avoid responsibility. Car360 acknowledged the issue, apologised and offered to cover the cost of replacement tyres. Izzy was extremely helpful, professional and understanding throughout the whole process, and the reimbursement was arranged promptly once everything had been completed.

It’s obviously a shame that the nails had been missed during the vehicle preparation and quality-control process, but ultimately, nobody is perfect and mistakes do happen. What matters to me is how a company responds when something does go wrong, and I feel Car360 handled it extremely well.

Overall, I’ve had a really positive experience with Car360. I’m not angry about the tyre issue at all — in fact, I’m extremely happy with the service I’ve received from start to finish. The fact that Car360 acknowledged the problem and immediately offered to put things right gave me a lot of confidence in the company.

A big thank you to both Ellie and Izzy for all of their help. Ellie made the purchase process so easy and enjoyable, while Izzy was fantastic in resolving the issue afterwards. I really appreciate the time, patience and professionalism they’ve both shown me.

I’d happily recommend Car360 and wouldn’t hesitate to use them again in the future.

Staff were amazing, answering all of my questions and sharing information prior to my collecting car.
The car was presented really well, customer service was fabulous, would and have recommended 😀

Just a fantastic experience from start to finish. I live too far away from Cannock to go in person to the showrooms and this could have led to more problems if Car 360 hadn’t have proved to be a superlatives provider of the best EVs. My brother in law ( who had a long term career in the car trade) had just taken delivery of his own EV from you and it was his recommendation that led me to first contact .
Harry Redler dealt with me and he was professional, knowledgeable and very patient as I’m a first time EV-er. There was a lot of excellent stock to choose from and their 7 day trail gives you complete confidence in them and the cars they sell. The compelling reason to buy from them is the prices of the cars which are the most competitive I saw. I originally chose another car and then decided against it that having spotted something else ( there are so many cars to choose from that you get spoilt !! this was no problem and my deposit was simply transferred over to the new car. That was the first demonstration of a customer satisfaction focus that pervades the entire experience.
The car was delivered to me and I had the opportunity to try it out at home with time to get used to an electric vehicle.
My car now sits on my drive and I am delighted with it.
So if there were more stars than 5 for Harry and Car 360 then I would be giving them. I will be back in the future as I cannot anyone being able to do it better .

Very helpful through the whole purchase process

Chance was very helpful and made me feel secure and sure enough to complete the on line purchase without first seeing the car, which was initially quite a daunting prospect.

Car360 is definitely the place to go for an EV. They’re open, honest, communicate in plain simple terms, and avoid the usual sales jargon and car supermarket tactics.

The car was immaculate on pickup, and condition was excellent inside/out, main dealer history as promises and ready to go.

Thanks to Ellie, Dave and the whole Car360 team for making the experience such a positive one.

Purchased a Cupra Born from Car360 in June 2026, everything was dealt with really promptly and the car arrived in the condition shown, overall excellent experience and dealt with Brandon who was really helpful throughout. Thanks again.

Online application was swift and easy. Dealing with the sales person after was also very good. Car was as described and had the car a week now and still no signs of any issues. Can only recommend as genuine and good company to deal with.

Absolutely incredible! From the moment I enquired about a car, their customer service was unmatched. Patient, kind and willing to answer all questions and find answers for me. When I went to collect my car, the people I met were again, so kind and patient- even willing to have a laugh with me when I couldn’t find the settings for the car navigation. I honestly couldn’t fault them. Knowledgable and attentive without being too much. Would 100% recommend to anyone looking to buy an EV, they are EV specialists and I felt so much safer buying from them than other dealerships I had previously spoken to. Tom, Chance (and the other man who I didn’t get the name of), thank you so much!

I recently purchased an MG4 Trophy through CAR360 and had a very positive experience. Chance was helpful throughout the process, kept me updated, answered my questions clearly and made sure all of the finance and handover documents were completed correctly.

The collection process went smoothly and the car was ready as arranged. Any queries I had were dealt with quickly and professionally.

Thank you to Chance and the team for making the whole process straightforward. I would happily recommend CAR360 to others.

Easy car purchase , great salesperson over the phone and online, price great and delivery. Only wish car was a little tidier inside on arrival.

We were a little apprehensive having never bought a used car before but Car360 gave excellent service from start to finish.

Our sales exec, Chance, was prompt and patient responding to queries and went above and beyond on numerous occasions to ensure everything went smoothly.

The car arrived in immaculate condition and when we discovered a very minor fault, Car360 provided outstanding after sales service and did not hesitate to pay for the repair.

Highly recommended

Great service thank you

I purchased my GWM ORA from Car360 in March of this year, and overall I’ve had a really positive experience. There was a slight delay before I received the car, but the team kept me updated throughout and were always happy to answer any questions. The car arrived in great condition and has been working perfectly ever since. I’m really pleased with both the car and the service I received, and I’d happily recommend Car360.

Danveer was great all the way through, he kept me updated through the entire thing. It was a a couple of days before pick up when the car had some issues, and he told me straight away that it needed to be fixed before picking it up. During the process, he helped me a lot as I've never bought a car without test driving it, he reassured me of any anxiety I had.

On pick up, Dave handed the car over, he let us check the car out, whilst sorting my part ex out, once he was back, he didn't pressurise me to get the handover done quickly, he took his time explaining everything and setting up the app on my phone.

The service was great, and I'll definitely be coming back if I stick with an EV car!

Great job guys, thank you!