car360 Reviews 

I recently bought my first EV from Car 360, and the entire experience was fantastic. Harry Redler was absolutely amazing throughout the whole process. He answered all of my questions, made everything easy to understand, and guided me through every step of the purchase.

I would definitely recommend Car 360 to anyone looking for a great car-buying experience. A big thank you to Harry for all of his help!

Simple, straightforward. Buying the car was smooth and simple. Excellent customer service, staff online and at site great.

Kira was an absolute pleasure to deal with from start to finish.
She made the whole process of buying a car very easy and answered any questions I had right away as well as updating me at every stage.
The car looks brand new inside and out and drives amazingly. Chuffed to bits!
I also had a little drive out with the chap that delivered it and handed over. Really nice guy who took the time to show me how everything works etc, which was very helpful as never driven an EV before!
I literally couldn’t be happier right now!
Thank you Kira!

We recently bought our MG ZS EV from Car360 and wanted to share our experience.

Throughout the sale we dealt with Chance, who was brilliant from start to finish. He broke everything down clearly, explained each step, and there were absolutely no pushy sales tactics — just honest, straightforward communication.

Delivery was originally booked earlier, but Car360 contacted us to say they’d found a cracked headlight during their checks. Although it meant we couldn’t have the car on the agreed day, we appreciated the honesty and the fact they gave us the choice: deliver it and fix it later, or move the delivery. We chose to move it.

After agreeing the new date, I did have to chase them so I could send over my husband’s documents over, as I would be at work day of delivery and the car was in my name and they needed to confirm the correct person and address for delivery.

Once that was sorted, the car arrived early on Saturday in a large enclosed van, and it was absolutely immaculate.

We part‑exchanged our old car and felt we got a good price for it.
The only thing that caught us out was that the MG only came with a Type 2 charger and not a granny charger — a bit disappointing as we don’t have a home charger yet, but likely just a miscommunication.

All paperwork is digital now, which actually made things easier. We also really like the 7‑day return option where you can hand the car back with no questions asked (there is a collection fee), but we won’t be using it — we love the car so much it still feels like a hire car.

Overall, honest communication, great service from Chance, fair part‑exchange, and a beautifully presented car on delivery.
We’re very happy with Car360.

I recently purchased a BYD Atto 3 from Car360 and I'm very happy with both the car and the service I received. The buying process was smooth, communication was excellent, and the team kept me informed throughout. The car was exactly as described and drives brilliantly. Any questions I had after delivery were answered promptly and professionally. Overall, it was a great experience, and I wouldn't hesitate to recommend Car360 to anyone looking for a quality used car. Thank you for making the whole process easy and stress-free!

Great experience car was in excellent condition as described .Chance Lewis from Car360 was a great help throughout big thank you will definitely be using Car360 again

Best buying experience ,30 mins on the phone and 1 hour the collection.

Transparent and car was as advertised
Harry and Tom were brilliant c

Chance who I initially spoke to on the phone was very friendly and broke everything down so all the information was clear and that I understood everything. I really appreciated the follow up emails and swift answers to any concerns/questions I had.

The process from enquiry to eventual purchase/delivery was really straight forward and would recommend Car360.

A great way to buy your electric car. Our sales rep Chance was very helpful and made the process easy. Also a great price for my trade in. Very happy with my purchase.

I just recently purchased my 3rd car from car360 and the process was smooth as ever. A special mention to Chance Lewis, who dealt with me from start to finish. No question was too much and he was extremely patient with me when I was trying to make a decision. Would 100% recommend car360 to anyone looking to buy their next car.

Thanks again,

Kristian Prince

Very easy to deal with, super delivery all straightforward

I recently bought a Polestar 2 from Car360. Harry was great to deal with, professional, friendly, and made the buying process pretty easy. I felt i got a good part‑exchange price for my Tesla. There was a misunderstanding about a windscreen chip I’d already mentioned, and I ended up contributing £200 towards the repair. They admitted they should have asked for photos, which I appreciated.After collecting the car, I discovered a headlight and indicator fault. As I work unsociable hours, this was really frustrating and I couldn't use the car. To be fair Car360 handled it well. They were apologetic, took the car back, gave me a loan car, and arranged repairs through Polestar. It took some time but everything was fixed under warranty, and they compensated me for the time the car was off the road in total around 4 weeks. The delays were Polestar not car360. Izzy in customer support was excellent throughout, as much as i was obviously frustrated she was always polite, understanding, and professional. Although the car shouldn’t have left them with that fault, the way they resolved the issue showed good customer service and not once did they try to deflect or send me on a wild goose chase. I didnt have the perfect experience, but Car360 did a very good job putting things right. Part of me didnt want to leave a positive review but it would be unfair to have done that. When it comes to customer service the true test is when things dont go perfectly and they definitely proved to me they can be trusted to buy from them again one day.

Got a Tesla model 3 from Car360 have had it for a good few months now, they made the whole process very smooth and cant praise Spencer enough how he dealt with everything, would highly recommend.

From the first call they were superb very polite and very helpful if links ect wasn't working, was all really stress free and straight foward, everything was explained well with the staff spoke to two different ppl and both fantastic im absolutely over the moon with my new car, delivery service was spot on great bloke was even earlier than expected,can not fault car360 absolutely fantastic thank you so much

From the first time I contacted them, Car360 were incredibly supportive and patient, especially as this was my first EV purchase and I was very nervous! Spencer guided me through the entire process, answering my many questions and always being available if I needed to ask any others. It took me a while to finally settle on buying the car but I'm so pleased I did. I've had it for four months now and it's been running very well. The delivery process was also very smooth and John made it very seamless, taking my old car away. I'm very pleased with my new car and the support I received from Car360.

Communication as fast and always accurate, overall great experience buying from car360.

Smooth process gave confidence in buying 'unseen'. Car was just as described. Delivery driver was helpful and friendly.

Dealing with Chance throughout the process was super relaxed but also clear and informative. At no point did I feel rushed into a decision, which is quite rare these days. I felt well informed and taken care of. Can only recommend considering Car360, I definitely will for my next purchase.

It was so simple

This was a new experience for me. Usually I would go to the dealership or car market, test drive and then face a hards sales pitch from the salesman/woman. This can typically be quite stressful.

With car360 I was sceptical at first but this turned out to be the best car buying experience I have had. I turned up for pick up at my designated time and the car was waiting for me inside their showroom ready for me to drive out.

The staff were exceptionally friendly and laid back knowing that their service speaks for itself. I would definitely use these guys again and recommend them to other car buyers.