Car Chase Heroes Reviews 

6,645
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 325 reviews, reviewers had a great experience with this company. Customers consistently highlight the staff for being friendly, helpful, and brilliant instructors, making the overall experience very positive and comfortable. Many people found the events to be exceptionally well-organised, with smooth processes and minimal waiting times, contributing to a memorable and fantastic day. However, some customers also noted issues with the booking process and car availability, with some booked vehicles not being present or swapped. A few other people also felt that organization could be chaotic, leading to long waiting times and sometimes a lack of clear communication. Additionally, a small portion of people experienced problems with specific cars being difficult to drive or having mechanical issues, and a few mentioned negative staff attitudes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many describing them as friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the actual driving experience... See more

Product

People report ambiguous experiences with the product, with some reviewers expressing disappointment that the... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction and praising... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reporting significant issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a fantastic drive with Car Chase Heroes at Perranporth Airfield. I chose a US Police Dodge Charger. I was accompanied by Cristian Galehv who was brilliant from start to finish....great... See more

Rated 5 out of 5 stars

Absolutely great afternoon out for my 12 yrs old grandson, well organised and no waiting around for too long. He drove a Ferrari and Lamborgini. Then had 2 high speed laps with a racing driver in VW... See more

Company replied

Rated 5 out of 5 stars

I was a little apprehensive after seeing a couple negative reviews, however after attending today I have to say what a well organised it was. Well sign posted, instructions upon arrival were clear, th... See more

Company replied

Rated 3 out of 5 stars

Both the cars I drove were very difficult to drive .the gt 350 had a gearbox that was very difficult to engage due to a heavy clutch. The Gt 40 would have been impossible for me to drive if the instr... See more

Company replied


Company details

  1. Motorsports Store

Information provided by various external sources

Experience the Thrill! We offer Driving Experience days that get customers driving their on screen automotive heroes around race tracks! From Supercars, Muscle cars, Classic cars and even Trucks, there is something for everyone.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6,645)

301 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A brilliant experience.

From start to finish all the staff we met were excellent at guiding us through the day. It was a great atmosphere at Tockwith and we enjoyed watching the track action when waiting for the cars to be ready for my drive. The instructors I met were brilliant and made sure I had a superb time driving on the track. Thank you.

May 18, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Great to hear you had a great day :-)

Advertisement
Rated 5 out of 5 stars

A great day’s driving

Great day, I’ve been wanting to drive a Caterham for 40 years it didn’t disappoint, Mustang GT500 great fun, excellent driving instructors, dodgy music on the boom boxes. Thank you it was a fun day.

May 18, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

We can 100% agree on the cars :-) Dodgy music! .... maybe not so much :-) Thank you for the review

Rated 4 out of 5 stars

Good day out and staff where excellent

I was a bit dubious before arriving at the racetrack due to some of the negative review here on trustpilot but I must say the venue was well organised and drivers were allowed to go pretty quick in the cars, instructors where informative and very polite, trackside staff where great and waiting time between cars was minimal, would definitely recommend this experience and venue, my only gripe is why do you pay £2 for parking this seems crazy just include this in the price unless your going there just to watch & not race, overall all though a good day out.

May 18, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Thank you for your review. We always try to respond to negative reviews and take criticism on board. We're glad you had a great time and will take the feedback on regarding the parking.

Rated 4 out of 5 stars

Good service

Good service

May 17, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Great to hear :-)

Rated 1 out of 5 stars

Took my son for a driving experience

Took my son for a driving experience. I would love to say that you should take your child but don’t. It’s a money grabbing experience from start to finish. Jake who was apparently in charge just done what he could to take our money. I heard him talking about commission and I felt a joke to be honest. I paid 60 pound to add an extra car and they sold the car for 20pound. Anyone doing this don’t do it when you sign in do it after it’s so much cheaper. Avoid at all costs unless your wanting to be ripped off.

May 15, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Thank you for your message and we really do take feedback like yours seriously. If a member of staff has gone our their way to discuss pay plans we apologise as this is not the behaviour we promote. Again I'm sorry you felt the need to leave one star.

Advertisement
Rated 1 out of 5 stars

Booked 4 cars

Booked 4 cars, 3 from a virgin voucher, paid for a 4th.
Arrived on time to be charged £2 to park.
Nissan gtr choice was broken the day before (no notification) and was offered a few strange cars as replacements. Nothing took my interest so I requested refund on 4th car. No they couldnt do that, claimed i needed to contact head office. Eventually they offered a slot for the GTR at a later date at this venue, which considering thats what I came to drive I accepted. No confirmation, no email, not even a written note just basically rudeness and 'a note on our system'.

Then when I came to drive I was booked for 4 cars, 3 I requested and a 4th 'police chase car' that I had no interest in driving.

Instructors for the cars I drove were great. The GT40 gearbox was knackered, to instructor didn't allow gear changes, he did them. But the Lamborghini Supreleggera was awesome, as was the instructor.

May 16, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

I'm sorry your experience didn't go as planned but we are disappointed to see a one star review as it looks like there were some parts you enjoyed of the experience. Great to hear you enjoyed the GT40 and Lamborghini.

Rated 5 out of 5 stars

Thank you Car Chase Heroes and Dorius!!

Loved driving the Porsche 911, and the Lamborghini gallardo with Dorius. Being a 11 year old child I can say I improved a lot. My package included the high speed lap which I really enjoyed.Really recommend going here. Both instructors were really motivating and helpful but I want a special shout-out to Dorius for helping me conquer/navigate the corners like a pro!!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! What an amazing gift to get. My dad loved his experience so much! Will definitely be coming back!

May 16, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Great to hear dad had a good time.

Advertisement
Rated 1 out of 5 stars

After a month of no reply following…

After a month of no reply following their request for feedback before a review, this was my experience.

Unfortunately I have to say the experience was not a good one, whilst the staff were very polite and friendly on arrival the actual waiting for the drive was not the most organised in my opinion and could have been laid out more clearly. I was then disappointed to get in my first car the Aston Martin V8 vantage to find out that it had an engine management light on due to an emissions fault and the tire pressure light, when I enquired about this I was told that it's normal. I then asked abit of what I thought should be basic information about the car for what the year of manufacture was and was told I don't know as there's no number plate. During the experience the instructor kept forcing me to short shift way earlier than you would expect especially for a performance car 3-4000rpm and braking unnecessarily. Nevermind I thought I would start a fresh for the next car the mercedes AMG GTS, unfortunately again I get in to find the windscreen had a large crack running across it, I then proceed with the driving but keep getting told to speed up and push more which I was not looking to do. Lastly the Aston Martin db9 the car I had been waiting for, when walking over none of the wheels had badges on, again the engine and tire pressure lights were on, when asked about the car again the instructor didn't know the year of it.

April 16, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Thank you for your feedback. As the cars are run on track we inflate the tires to different pressures hence why most of the cars will have TPS lights on and unplug sensors in the car hence the EML lights. Your comment looks conflicting as you mentioned about short shifting yet mention about not wanting to push on. All our instructors are trained to encourage you to drive to your potential. The cars have character as you can appreciate we have 300/400 people a day drive them however we full appreciate the feedback and will take it on board. Thank you for your review.

Rated 5 out of 5 stars

I was really nervous but the car had…

I was really nervous but the car had dual control and I was given really good instructions on the way round the track. Mark Cambell was a brilliant instructor, really calm, kind and made me feel comfortable in a situation I felt very out of my depth. I'm looking forward to the next car!

May 12, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Great to hear :-)

Rated 5 out of 5 stars

Amazing fun

Amazing fun - lots of great cars and wonderful staff. Thank you and we will be back soon!

May 10, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Glad you enjoyed :-)

Advertisement
Rated 1 out of 5 stars

Don't waste your money

I bought a "Police Interceptor" experience for my sons birthday and sadly it's one of the most disappointing presents he's ever had.

The staff at check in were rude and unwelcoming, and tried to pressure sell multiple upgrades, including a damage waiver which I declined because my son wasn't driving, he was a passenger, but they asked me at least 4 times to do it. They also asked multiple times if we want extra laps, £10 per lap, which we declined, only for them to try again while in the car. They kept trying to upsell to my son which is a dirty tactic - offering extras to kids, not telling them it costs extra then the parent gets pressure from the kid and the seller to get more. It's just wrong.

It also doesn't feel like he got what we paid for. The experience was described as a "high speed police interceptor" ride with a "professional race car driver who will show you how fast they can go" but they couldn't go high speed because there were so many other cars on the track. The instructor barely spoke to my son even though he was asking questions and it all felt just a bit crap.

We definitely wouldn't book again.

May 9, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

I'm really sorry for your experience. Please could you reach out to info@carchaseheroes.com and we will be in touch to put things right.

Rated 5 out of 5 stars

Supra GTR Pro

Supra GTR Pro, instructor Mark Campbell, wooooo, what an experience, instructor very calm, clear instructions, just followed his voice and wow what speed, never been so fast. Thank you Team, you made my day.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic experience.....do book!

Just back from a fantastic drive with Car Chase Heroes at Perranporth Airfield. I chose a US Police Dodge Charger. I was accompanied by Cristian Galehv who was brilliant from start to finish....great instructions and he was determined I got the best out of my drive. The whole event was well organised with a wide range of cars and packages. I'll be booking again....an afternoon to remember!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I want everyone to have a go!

Can’t wait to do another experience and I want my friends and family to have a go too. The day was clearly laid out and the wait time was absolutely fine, it was nice to watch the other cars and chat with my husband who was able to watch too. The cars were incredible and the instructors were so friendly, welcoming, and great at pushing me to use the car and experience it fully

May 7, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Friendly and supportive instructors - though lots of upselling

Friendly and supportive instructors. Locations available across the country. Lots of top class cars & interesting cars available to drive if you are a 'petrol head'
Top tip: Search for a location near you and book as soon as you have a voucher...otherwise you may find choice is limited as they only do a few days at each location in a year. Also your choice of car may be booked early and substitutions are often made on the day.
Be aware: you may pay extra to extend your voucher, be pushed to pay for extra laps or cars and a video or photo on the day plus £35-£40 for damage waiver. It can work out to be an expensive gift.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic drive today in awesome cars

Fantastic drive today in awesome cars - Tom Campbell and the Lamborghini instructor were great - sorry to forget your name in all the adrenaline rush! Recommend booking the sighting lap (shout out to Joe Collins!) to maximise enjoyment of the track once you get in your cars.

May 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look