Cardyard Reviews 

240
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I've been using Cardyard for a while, mostly for Amazon as it's one of the few ways of making a saving, but havent had a reason to write a review. On a recent transaction it turned out one of the... See more

Company replied

Rated 5 out of 5 stars

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... See more

Company replied

Rated 5 out of 5 stars

Customer since April 2022 I've placed just over 1200 orders for gift cards from different retailers here. The discounts are brilliant, and the customer service has been exceptional. Yes I get it, i... See more

Company replied

Rated 1 out of 5 stars

This morning, I uploaded 3 Xbox gift cards for son with a value of £25 each on them. I scratched the panel off and uploaded them. I received an email a few minutes later to say they had no balance... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Contact info

3.7

Average

TrustScore 3.5 out of 5

240 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(240)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Some cards work some dont

Bought 5 cards. 3 worked, 2 didnt. Live chat on the website doesn't work and there's no phone support.

February 10, 2026
Unprompted review
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Reply from Cardyard

Its a while since you left this review but we still haven't heard a peep from you. You must be interested in our service to have concocted this review, so why not actually become a customer. The live chat does work and real customers love it, so why not become a real customer and see how fantastic our service is, and make (sell us a gift card) or save (buy a discounted gift card) some real money.

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Rated 3 out of 5 stars

Near 5 stars

Overall, the concept is strong. Being able to turn unwanted gift cards into cash is genuinely useful, and the option to buy discounted gift cards is a real bonus. I also understand and support the quarantine period, as it clearly helps reduce fraud.

Where Cardyard falls down is communication. I had to ask the same question four times on live chat before getting a clear answer, and I received no notification when my card sold. For a service built on trust, this lack of proactive communication is a big weakness.

Looking at public responses to negative reviews, the tone often feels defensive rather than customer-centric. Based on my experience with support and how feedback appears to be handled, I would think carefully before using the service again.

***Edited review due to poor contradictory email and even worse response when I pointed how their own email is incorrect****

December 26, 2025
Unprompted review
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Reply from Cardyard

Thank you very much for your near 5* review Claire. We very much appreciate your sale of the unwanted gift card and are pleased to send you the money today. We really appreciate you took the time to formulate some feedback which we will incorporate within our ongoing service improvement. I sincerely hope you reflect on your experience in an ongoing positive way and that you continue to send us your unwanted gift cards in future. Best wishes, Mike

Rated 1 out of 5 stars

Not worth the hassle

I purchased an Amazon voucher and when I tried to use it the same day, was told by Amazon it had already been redeemed. Frustrating but at least Cardyard would refund me...or so I thought. Wrong. Their response is that I would have to hang around for an estimated 3 or 4 days whilst they 'investigate'. Not worth the hassle for the minimal saving. Avoid!!

Update - Investigation complete. Remarkably, it was found that the card was already redeemed as Amazon had stated. Who could have guessed? Cardyard have now decided it will be a further 3 and a half days before they initiate a refund.

I suggest Cards2Cash as a better alternative. Customer service seem to care and discounts are typically greater.

December 30, 2025
Unprompted review
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Reply from Cardyard

Hi Jonathan, you actually received that refund quite quickly in the end. Are you still on the lookout for discounted gift cards? We've been getting a high volume of cards in recently and it's a good idea to get back on the website and make some savings. Your previous 3 years of purchasing through Cardyard showed how well it works, and in the unlikely event of a problem, you got your money back quickly.

Rated 5 out of 5 stars

Very useful middleman service for obtaining & offloading your gift cards

I have bought and sold many times on cardyard, primarily Amazon vouchers. Buying them you have the benefit of saving a few % on Amazon orders, and for other websites you can save much higher percentages. The gift cards I’ve sold are sold very quickly, usually the next day, and always been paid 14 days after. This 14 day wait is necessary as it’s a holding period essentially, in case anything goes wrong. It’s a necessary safety precaution to protect all parties. Cardyard is a very good middleman service for obtaining or selling off your gift cards and will continue using them when necessary.

December 22, 2025
Unprompted review
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Reply from Cardyard

Thank you very much for your positive review David, and your astute comments about our process and the 2 week quarantine period. Thanks too for being complementary about our service in general, and I very much look forward to you continuing to use our service. Kind regards, Mike

Rated 5 out of 5 stars

I've bought 10 giftcards so far

I've bought 10 giftcards so far. no problems at all, instant delivery.

November 23, 2025
Unprompted review
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Reply from Cardyard

Thanks for sharing your experience with a positive review. Great to hear the system worked well and I look forward to more instantly delivered gift cards in future. Kind regards, Mike

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Rated 4 out of 5 stars

My first purchase went wrong, but good customer service fixed it

My first purchase was frustrating. I bought an Amazon voucher, which should have been worth £76.34.

Strange number, but there we are.

However, when I applied the voucher to my Amazon account, it only credited me with £74.36. So I was £1.98 short. I thought "This is a bit of a scam, I won't bother with this again".

But, in fairness, the Cardyard customer support team resolved this problem quickly and refunded me the "missing" £1.98.

So, proving that good customer service can make up for any deficiencies in the product, I thought I'd give it another go.

I have since made three further Amazon gift card purchases from Cardyard and they have all gone through smoothly and for the correct amounts.

Summary: 75% of my Cardyard purchases have gone well, and their customer services team fixed the problem with the other 25%.

Small sample size I know, but that's been my experience.

Overall: happy.

Basically I can now get 3% off all my Amazon shopping. "Every little helps", as a different company used to say...

November 5, 2025
Unprompted review
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Reply from Cardyard

Thanks for sharing your experience of Cardyard with a positive review Edward. Sorry to hear of the inconvenience of an incorrectly priced Amazon egift voucher, but glad our support team was able to quickly resolve it. Good to hear you are happy with our service overall and continue to purchase discounted gift cards from Cardyard. Look forward to seeing you back on the website soon. Best wishes, Mike

Rated 1 out of 5 stars

Used to use their services which seem…

Used to use their services which seem to be good but until now they want to verify my purchases which they have done before I used them at first. Do not use them if you do not want to get stressed by these people

November 1, 2025
Unprompted review
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Reply from Cardyard

You made some purchases overnight which triggered our security system. Before we were able to release the purchases, you cancelled them. This released the commitment on your payment card so no money was taken. We continue to improve our processes but occasionally the security system flags purchases as potentially fraudulent. When this happens we process them quickly as we can but purchases made in the early hours will be delayed. These delayed purchases are getting fewer as the systems improve. We sell money online so we have to employ stringent security procedures which intercept less than 1% of orders, and reducing.

Rated 5 out of 5 stars

Very smooth process

Very smooth process. I sold an unwanted gift card. The process consisted of filling in a quick form, uploading proof of the gift card and then waiting for payment, I was advised at the time this would take 2 weeks. As promised, I received payment today. Very easy and I will be using this website again. Thanks

October 22, 2025
Unprompted review
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Reply from Cardyard

Great to hear LH. I'm very pleased our process was easy to use and smoothly executed. Thanks for taking the time to leave a positive review, and I look forward to your next sale. Kind regards, Mike

Rated 5 out of 5 stars

Very Reliable

This is a pretty good re-sale i just sold a gift card about 2 days ago from now but i read the other reviews and was told that cardyard is a good re-sale ebsite and honestly i couldnt agree more

October 22, 2025
Unprompted review
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Reply from Cardyard

Thanks for using our website Daniel, and for sharing your experience with a positive review. Best wishes, Mike

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Rated 5 out of 5 stars

Quick & Easy

Spot on service. Had 14 smooth orders, Delivered fast each time

October 11, 2025
Unprompted review
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Reply from Cardyard

Thanks for your positive review Michael, and for your 14 orders on Cardyard. Good to hear you got them quickly. Best wishes, Mike

Rated 5 out of 5 stars

Have used Cardyard to purchase a number…

Have used Cardyard to purchase a number of gift cards. Was a bit sceptical at first, but 99% of the time there are no issues. Very occasionally a gift card doesn’t work or has a different balance to what was stated. However, when you contact Cardyard via email they are very quick to resolve either by a refund or an additional gift card. I’ll continue using them as the savings do add up.

October 9, 2025
Unprompted review
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Reply from Cardyard

We really appreciate you taking the time to leave a positive review RT. Its good to hear of your experience, and how Cardyard's customer support quickly resolved any issues you may have had. I look forward to you being back on Cardyard, and don't forget you can sell us any unwanted gift cards, and get a 5% uplift if you take it as credit to spend on another gift card. Best wishes, Mike

Rated 5 out of 5 stars

The best gift card re-sale platform in the UK

The best gift card re-sale platform in the UK, they routinely have the best discounts and the codes are delivered very quickly and are easy to use. Any important info is prominently posted and on the occasions I’ve had problems (not their fault, the retailers) I’ve had extremely quick replies from lovely (human!) agents who resolved the problem immediately. I use them for a lot of my routine spending and would highly recommend.

September 16, 2025
Unprompted review
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Reply from Cardyard

Thank you very much for taking the time to leave a positive review of Cardyard, and for your supportive and kind words which really make a difference. We love your recommendation too. Kind regards, Mike

Rated 5 out of 5 stars

Good service, do exactly what they say

Smooth process and everything was clear in the selling process. I’ve never sold vouchers online and wasn’t overly sure how it would work but I used cardyard and Cudnt have been happier with the process. Will use again

September 8, 2025
Unprompted review
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Reply from Cardyard

Thanks for coming to Cardyard and selling us your unwanted gift card Graham, and for taking the time to leave a positive review. We look forward to seeing you again. Best wishes, Mike

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Rated 5 out of 5 stars

10-10 Comms & Amazing Service

Amazing Service. Really prompt communications when emailing in. Have been a customer (buy and selling) for the last 6 years.

September 3, 2025
Unprompted review
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Reply from Cardyard

Thanks for taking the time to leave a positive review Arif, and for being a valued customer for the last 6 years. Kind regards, Mike

Rated 1 out of 5 stars

Avoid, Sold Me A Dodgy Card, declined by store!

Avoid, Sold me a fake expensive Tesco card (order code BE52EAB) which was just declined in store...and their Live Chat is anything but..."Usually reply within 4 hours"...

August 18, 2025
Unprompted review
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Reply from Cardyard

26 August..
You left more 1* reviews on other platforms, then returned to our website to make another purchase despite publicly saying our service should be avoided.
21 August..
You received a full refund for this card.
18 August..
You raised this issue with our support team which lead to investigation and a response was given to you within 30 minutes of you raising it. The gift card you purchased was checked by us before going on sale and was working at that point. We are currently corresponding with the seller to work out what went wrong. We ask our buyers not to publish on Trustpilot the details of on-going investigations, but you have done so.

Rated 5 out of 5 stars

It’s been a seamless process for me…

It’s been a seamless process for me (Amazon and Apple Card’s purchased) - I have no hesitation in recommending.

July 18, 2025
Unprompted review
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Reply from Cardyard

It's good to hear you had a smooth process with Cardyard, and thank you very much for sharing it with a positive review Mark. Thanks too for your recommendation. Kind regards, Mike

Rated 5 out of 5 stars

We love the service and the ability to…

We love the service and the ability to buy cards at a discount. We'll keep using.

July 21, 2025
Unprompted review
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Reply from Cardyard

Very good to hear from you Andy, and thanks for taking the time to leave a positive review. In less than 4 months we will be celebrating 10 years from our first trade when you were customer number 1. Best wishes, Mike

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Rated 4 out of 5 stars

Cardyard has been wonderful to me…

Cardyard has been wonderful to me paying well what card you sell with them.
I love them and their customer care is top notch, responding swiftly.
I would want to implore them to work more on Tesco card selling/

July 21, 2025
Unprompted review
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Reply from Cardyard

Thank you for your very kind words Techbite. Its so good to hear of your happiness with our service, and thank you for taking the time to leave a positive review. I see you wanted to sell some Tesco vouchers, but we happened to have a glut of that denomination when you listed them, meaning they took a long time to sell. We will sell out of those soon and it will then be a good time to list them again. Best wishes, Mike

Rated 5 out of 5 stars

Awesome I managed to receive my payment…

Awesome I managed to receive my payment after 2 weeks ❤️❤️

July 23, 2025
Unprompted review
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Reply from Cardyard

That's the idea and I'm glad it came to fruition Collins. Thank for taking the time to leave a positive review, and for the lovely hearts. Kind regards, Mike

Rated 5 out of 5 stars

I've bought and sold a few cards and…

I've bought and sold a few cards and never had a problem

In today's mess of lack of jobs and spiralling costs, it's saved me a few pounds when I really needed too.

Happy with the service.

July 17, 2025
Unprompted review
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Reply from Cardyard

I'm very pleased to hear you have had a good experience on Cardyard and our service has helped you save money. Thank you for taking the time to leave a positive review, it's very helpful to us. Kind regards, Mike

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