Car Finance Giant 

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Rated 1 out of 5 stars

The company has a non-refundable policy to book a car for 200 pounds which I understand. However they took a higher rate (500 pounds) to book a Range Rover that we couldn’t find insurance for. I felt... See more

Rated 5 out of 5 stars

Just bought car through car finance giant dealt with Abdi and can say had a great experience no complaints, good comms through what’s app txts and calls, highly recommend too anyone who needs there... See more

Rated 5 out of 5 stars

Top service,Jessica from car finance giant has been great and provided top support,she kept me updated non stop,she used her knowledge and skills to get me the right car,finally I collected my new c... See more

Rated 5 out of 5 stars

Fantastic from start to finish! Kasade was great she even found me the car i wanted from a local dealership which was important to me. Loved that contact is through whatsapp. She was a real star and k... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Our aim is not just limited to becoming the no.1 company in the UK, but also focused on improving the lives of as many consumers that approach us with super-effective financial solutions that are designed for all types of credits. Our relationships are built on trust that we build every day through every interaction. We work as a partner to provide financial products and services that make financing safe, simple, convenient and transparent.


Contact info

All reviews

(109)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Very poor experience

Very poor experience. After I signed the agreement and one day before I collect the car they decided to send the money back to the lender without giving me any reason or even contacted me.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

The guy who dealt with me, Arya, was fantastic, they sorted everything and made getting the finance and the car seamless. They go above and beyond.

October 23, 2019
Unprompted review
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Rated 1 out of 5 stars

Beware! Scum.

Beware!

Management and Mo (mohammed) are Extremely aggressive if they dont get their own way. Threatened and swore at staff where i was (car supermarket) because they offered me a better deal.

Started lying saying i had a fixed rate of 15% apr but when i read the small print it was actually nearly 30%! Tried to take £900 off me before i had even seen the car in question. Bullied and cornered me into taking the finance off them.

Just be aware these people are like parasites and feed off easy targets, glad i got out and they never got £1 off me!

October 6, 2019
Unprompted review
Rated 1 out of 5 stars

Didnt mention there was a extortionate setup fee

Didnt mention there was a setup fee, no refund offered, the employee started shouting down the phone and called me stupid for wanting a refund - well within my 14 day cooling off period.

I called the office all day and got through to reception everytime where they said there was no manager available and he will call me - still haven't received a phone call from the manager

Avoid this company at all costs and deal directly with the lenders - these clowns charge £199 in commission without telling you the charges.

Awful customer experience, save yourself the hassle and dont give your money to these crooks

October 3, 2019
Unprompted review
Rated 1 out of 5 stars

Bunch of con artists

Bunch of con artists as far as I can tell - have a fake trustpilot link on their website, aggressive phone call from some guy who refused to commit anything even to an email, just insisted that I needed to trust him or I wouldn't be able to get a car. Lied about what's on the website.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish! Kasade was great she even found me the car i wanted from a local dealership which was important to me. Loved that contact is through whatsapp. She was a real star and kept me updated throughout answered all my queries in good time, the whole process took 4 working days and i am now loving my new car. Thanks to Car finance giant and Kasade.

September 26, 2019
Unprompted review
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Rated 1 out of 5 stars

Terrible company complete cowboys!

Terrible company complete cowboys, that Shoaib guy was so rude when I decided I didn’t want the car I was offered. He also told me that if I didn’t take the car I would never be given finance by anyone else which was a complete lie. He also tried to charge me £299 for doing nothing but making a phone call! Then when I was backing out he basically said I didn’t have to pay it! Please avoid this company and just go straight to the lender, which in my case is Moneybarn, you can apply straight through them without these cowboys trying to rip you off I between! The apr was less also when I applied straight through the lender!! Appalled by this company!

September 18, 2019
Unprompted review
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Rated 2 out of 5 stars

At the start i thought this would be…

At the start i thought this would be great as i got loads of texts and emails but boy was i wrong.
As i got more into this the communication was extremely bad, I passed the credit check strait away and from then it was me chaching them with no one getting back to me for days and then when they found a car it was never told to me that it was complete, i could pick it up or if it was paid.
No paperwork was ever expanded to me at all and i was never told of the free i had to pay for this until i got a bill from them, i never even had the car.
If i run my business like this i would never have any customers.
But at least the garage i got the car was very helpful.

September 16, 2019
Unprompted review
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