Car Mats Customs Reviews 

339
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, most reviewers were somewhat happy with their experience overall. Many customers were impressed with the product's design, high quality, and beautiful appearance, often praising the precise fit that enhanced their car's interior. Reviewers also appreciated the reasonable and often fast shipping times, with orders frequently arriving sooner than expected. However, some customers also noted significant dissatisfaction with product quality, describing materials as cheap, thin, or not as advertised, and often experiencing poor fitment. People mentioned long delivery times, unfulfilled orders, and difficulties with returns, including high shipping costs and restocking fees. Additionally, the price was a common point of concern, with some feeling the cost was too high for the quality received.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing significant... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction,... See more

Order

Customers had ambiguous experiences with order, with some expressing strong dissatisfaction. Many reviewers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting timely and even... See more

Price

Reviewers mention negative feedback about price, with many feeling that the products are a "rip off" and not... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The pictures look a hell of a lot better than the actual product. I don’t feel like going through the hassle of fighting with them so I will keep them for a year or so and then replace them. I would... See more

Rated 1 out of 5 stars

This is a SCAM. Their product is not "Signature Luxury Leather" as THEY claim, rather, someCHEAP VEGAN plastic. They operating some sham business out of New Jersey not Denmark. If the original seat co... See more

Rated 1 out of 5 stars

These mats suck. They slide around your floorboard, are cheap matierial, and just unfit to be car mats... Good luck sending them back. I'm currently going back and forth with some jerk who is asking m... See more

Rated 1 out of 5 stars

Worst experience I ever had and I've been in the car business all my life. On February 22nd this year, I paid $539.90 for a set of floor mats for my Mercedes G Wagon. Fit and finish is terrible. The... See more


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Store
  4. Car Equipment Accessories Store

Written by the company

Waterproof And Stain Resistant For Supreme Protection In All Weather Conditions. Car Mats Customs, 95% coverage luxury car floor mats, made to order for over +1000 vehicles. Free Worldwide Shipping. 100% Customer Guarantee. Order Now. 30 Days Money Back.


Contact info

2.9

Average

TrustScore 3 out of 5

339 reviews

5-star
4-star
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1-star

No history of asking for reviews

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2.9

All reviews

(339)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don't be me....

Love these car mats! Only problem I have is I bought "front only" (didn't get the rear mats since I wasn't sure of thequality) and I cannot buy just the rear mats. Don't be me, buy front and back! Supplier should really offer rear only so those who ordered front only...can get the rear too and more $$$ for this company.

August 25, 2025
Unprompted review
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Rated 4 out of 5 stars

No problems with my order

Front floor mats for new Genesis G70 arrived in good shape, fit very well, look very good - match the interior design well. They are not heavy duty and may not last long, but nothing else will look this good. I think I would by again to replace if they wear out.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fit

My car mats arrived sooner than expected. They look great! Fit perfect! I didn't need to use the velcro fasteners. The mats form so perfectly. I just used the phalanges that are pre-attached. The phalanges slide under the cars interior molding.
Very happy with this product. My son and husband were also impressed.

September 29, 2025
Unprompted review
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Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever! No response to 12 emails, which included pictures and in detailed description of the issue. They sent the wrong mats for my vehicle and have never resolved their mistake. I even sent a letter to their corporate HQ, with no Response. I would rate them a scam outfit

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Custom mats for a 2023 Subaru WRX

I was looking for a custom car mat for my 2023 Subaru WRX and this company showed up in my search. Their website was nice, lots of information and customer reviews with pictures. They had a nice choice of colors as well. I was really interested in the fact these were a full coverage of the foot well mat. Shipping was free and fast. The mats fit beautifully and they look great. Actually, almost too nice for my type of car. I'm just trying to get used to the look but again love the full coverage.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

0 Stars - Do Not Waste Your Money

I ordered “custom” car mats for my vehicle and they didn’t even come close to fitting. When I contacted the company, their solution was beyond unreasonable—they demanded that I install all of the mats in my brand-new vehicle and send them photos, as if the clearly wrong driver and passenger mats weren’t enough proof.

Keep in mind, I live in Arizona where it’s 108° outside—I’m not going to jump through hoops risking damage to my new vehicle just to prove their mistake.

To make it worse, now I’m forced to repackage these mats, ship them back at my own expense, and maybe get my $599 refunded if they decide the mats aren’t “used” or “damaged.” This is a complete scam setup.

After doing some research, it looks like I’m not the only one—they seem to have this same “fit issue” with many people and rarely make it right. Buyer beware: save your money and shop elsewhere.

August 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible place to do business with

Terrible place to do business with. First of all the mats are extremely cheap. Very thin and usually don't fit very well.
There is no customer service, they just ignore you so good luck. I would never buy from here again.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Vegan leather =Cheap Plastic

Bought Vegan leather (cheap plastic) floor liners for my new Toyota 4Runner. What a joke! Cheap plastic and doesn’t fit. They want me to jump through hoops for them to even consider they screwed up! Tried for 30 days to settle with them then complained and filed a dispute with PayPal, which PayPal denied because it had been 30 days (even tho it said on PayPal I had until January 2026)
Closing my PayPal account and will just write the $250 off as a lesson learned!

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

“My experience”

The trunk mats look great but they did not stick up to the back of the back seat they just flop over and don’t stay up and the side mats the cut out for the “Wheel well” was no where near the right size I tried to contact the company the day they were delivered that was 3 days ago via text and email I have not heard a response back yet

August 22, 2025
Unprompted review
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