Full customer care The customer care team provided me with 100% support with my enquiry about my deposit which was returned in full. From the time I booked my car collected it, returned it and ha... See more
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Fast pickup and return of car. Car in pristine condition practically brand new. They didn't try to force me in purchasing extra insurance, just asked once. Attendant waiting on return to check conditi... See more
The young man dealing with us was very friendly and tried to be as helpful as he could. However we had asked for a satnav and there wasnt one and as we don’t live in the uk had to use my phone which... See more
I’ve used them twice now on my annual trips to the UK. Last year I pre booked twice with their worry free option and everything went smoothly. I got cars commensurate with my booking. Once Enterpri... See more
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Excellent service.
Good, friendly and efficient staff at the pick up desk. Pick up was quick with minimum fuss - and debit cards accepted.
Car was ready and very clean and previous damages were marked clearly.
Deposit monies were released quickly.
Scammed.
Summary email provided by carrentals said one credit card of main driver was needed. When arriving at the Car Rental they said they needed two credit cards from main driver. Having only one credit card, they charged 183 euros and downgraded the car.
I contacted carrentals.co.uk, shockijg customer service didn't want to know.
Carrentals are fine when thing go well, if they don't, they will hang you out to dry
Seamless transaction
Seamless transaction, quick pick-up and return, highly recommended.
easy booking process
easy booking process, good prices, good service
Everything went according to plan
Everything went according to plan, which is exactly what I was hoping for. What more could I ask for?
Beating the November blues with easy car hire
Easy experience made better by being on site of the airport.
Return experience much better than other companies we have used
I called up to cancel my reservation…
I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto my deposit for up to 30 days. There is no valid or practical reason for this and it totally favours the car hire company and not the customer. It's simply unacceptable that customers should have to wait this long for their deposit to be returned. I'm so fed up with companies like this being allowed to carry out these kinds of dodgy practices and profiteering every which way they can!
Very easy to book and friendly staff…
Very easy to book and friendly staff who gave me the keys and informative.
Fuerteventura Trip
I used carrentals for my recent trip to Fuerteventura .
I found the whole process very easy to book with clear options to choose from. The prices were very competitive. I would use them again .
Very easy-to-use website
Very easy-to-use website. All relevant info is clearly displayed. specially liked the "caution:high deposit" warning. Booking process was quick and simple.
Very easy to book
Very easy to book. Prices accurate. Everything went smoothly.
My 'go to' for UK car rentals
My 'go to' for UK car rentals, rarely beaten on price or service.
Easy pick up and drop off
Easy pick up and drop off. Car was absolutely fine - clean and in excellent condition
Offered good price including extra…
Offered good price including extra driver. Kept informed. Phone Number provided if any issues on arrival with rental. Paperwork clearly stated extra driver included so there was no issue.
Good quality car provided at a reasonable price
Good quality car provided at a reasonable price. Pickup and return was quick and efficient.
Among the best car rental comparison sites
I've used Carrentals for many years and have always found them among the best comparison sites
Always use this site to find the best…
Always use this site to find the best car rentals. Easy to use and good deals.
I have used car rentals several times…
I have used car rentals several times now and have found the prices and service to be excellent when compared to the alternatives that are available. Never been disappointed!
Best deal for UK non-resident
This was the best deal and with insurance as a Non-UK resident. Price simply couldn't be beaten and with a reputable car agency too (AVIS). Will be a repeat customer.
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