Full customer care The customer care team provided me with 100% support with my enquiry about my deposit which was returned in full. From the time I booked my car collected it, returned it and ha... See more
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Fast pickup and return of car. Car in pristine condition practically brand new. They didn't try to force me in purchasing extra insurance, just asked once. Attendant waiting on return to check conditi... See more
The young man dealing with us was very friendly and tried to be as helpful as he could. However we had asked for a satnav and there wasnt one and as we don’t live in the uk had to use my phone which... See more
I’ve used them twice now on my annual trips to the UK. Last year I pre booked twice with their worry free option and everything went smoothly. I got cars commensurate with my booking. Once Enterpri... See more
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great site for car hire
June 21, 2023
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Fundamentally dishonest
Fundamentally dishonest - Quoted £97.10 for one day of car hire but when the link is followed it leeds to their partner website, EasyTerra, which quoted £226.20. This theme was repeated with many of their vehicles while others resulted in an error message.
June 30, 2023
Unprompted review
Worst car rental experience
Worst car rental experience
Flight got delayed while being in air. We landed on a different island due to weather conditions and we wouldn’t get to our destination until the following day. Their “best” offer was a refund of three days out of the six if we made a new reservation. If we didn’t we obviously wouldn’t get any refund.
How is this a reasonable offer?! It would’ve been a full refund if I had let it know in advance. Which is pretty difficult to do if you’re on a flying plane for five hours.
Besides, they still haven’t refunded my previous booking which I had to cancel due to an “error”.
June 25, 2023
Unprompted review
My preferred site for car rentals
Booking process simple, free cancellation and typically competitive prices
May 25, 2023
The site is very easy to use
The site is very easy to use. Clear comparison. No problems with the rental company. I got the car that I had chosen for.
May 26, 2023
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Quick easy and at a good price to book…
Quick easy and at a good price to book car rental from Sofia airport
June 3, 2023
Efficient and easy to use.
Easy to use website. Easy to book. The service provided by the rental company at Edinburgh Airport was excellent. Friendly and efficient.
March 21, 2023
Site easy to navigate
Site easy to navigate, prices obtained were competitive and transparent. Rental Vehicle and any additional charges were as described on the web site.
April 8, 2023
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clear information helpful advice …
clear information helpful advice Quality cars at fair price
March 18, 2023
Extremely friendly service at Europcar…
Extremely friendly service at Europcar Southampton, including getting an upgrade from a Fiat 500 to a big Mercedes for only ten pounds extra per day!
March 28, 2023
Good value for money
Good value for money - this time.
Need to update the rental company name in your system as Easirent is now Drivalia - not having this information made finding the bus a little complicated.
February 19, 2023
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Fraudulent company
When I booked a car there was an electronic mistake (nobodys fault) but the money went from my account and the booking did mit work. Carrentals was not willing to send me my money Bank even also my Bank intervened. They showed Thema the accounts copy. Carrentals for me is a fraudelent cimpany. Stay away
October 23, 2022
Unprompted review
AVOID AT ALL COST!!!!
Not clear agreements.
Cheating.
Hidden extra charges
Poor customer service
This is a really bad rental company.
January 6, 2023
Unprompted review
Wimer car rental in Malaga
Wimer car rental in Malaga, quick shuttle bus service, almost new car with upgrade, deposit was paid back within 24 hours. Drop off the car wash in Minits and shuttle bus left without waiting at 10 points for Wimer.
December 8, 2022
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Great service
Great service, quick pickup and in the car within minutes. All. Cars have been virtually new. Will use again
June 8, 2022
Easirentals were really helpful and…
Easirentals were really helpful and lovely people.
November 26, 2022
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