The lady who I have just spoke to resolved my situation straight away thank you
Company replied
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CreditLink Account Recovery Solutions Ltd (CARS) is a UK based specialist provider of account recovery and debt resolution services. We work in partnership with creditors across a wide range of sectors to deliver professional, compliant, and effective recovery solutions. We understand that every account represents an individual situation, which is why we focus on clear communication, transparency, and practical repayment options tailored to each circumstance. At CARS, compliance and integrity underpin everything we do. Our experienced team manages accounts in line with regulatory requirements and industry best practice. (CARS) are authorised and regulated by the Financial Conduct Authority FRN 716456
United Kingdom
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This company will constantly harass you by texting and calling even when you have made payments towards the debt. They have zero consideration of individuals whom have mental illness such as bipolar disorder, they push you into a state of depression and anxiety and take zero responsibility for it. I have had since the debt was passed on 5th March 2025 received over 12 texts and had numerous calls after I’ve made a payment towards, harassing people sending text messages everyday isn’t going to get the money to you quicker.

Reply from CreditLink Account Recovery Solutions
Beware of this company they are scammers!
Keep contacting me by letter and SMS saying I owe my network provider money when my direct debit is up to date.
Been going on for two years!
If i could i will place under 1☆...most disrespectifull company.... they trying to get £64 which ix 10y old and its my mums. Poor guys i should send them mord for Tea and milk....

Reply from CreditLink Account Recovery Solutions
Chasing for a supposed debt to Thames Water from 2 years ago. I don't owe Thames Water anything and am not the bill payer in my home. So completely made up debt.
Will ignore them and not even call as I don't want them to have my number.

Reply from CreditLink Account Recovery Solutions
Shambles of a company stay clear! Have been constantly messaged and emailed by this company, apparently passed on from somewhere called Jefferson capital? Never heard of or dealt with them but trying to get me to pay over the phone, then being really invasive with questioning about my health. When I asked if they have a copy of the cca I supposed to have entered into, man was still asking about my health situation and my hospital/ doctors appointments. When I repeatedly asked for proof so I know I am speaking to someone legit, they keep saying they will send me proof after admitting they don’t have anything on me. Asked for a transcript of the call but they ‘don’t do that’. What a surprise

Reply from CreditLink Account Recovery Solutions
They keep sending me emails, asking for £115 for Sky Broadband, even though I’ve already sorted it out with Sky.

Reply from CreditLink Account Recovery Solutions
Rude obnoxious woman called me. Started off nicely nicely but when I said I was not prepared to confirm details over the phone her attitude changed to aggressive and not a person I wanted to give my time to. Blocked number and I’ll wait on a letter which I’ll reply to on my terms. Hope you read this actually and get some training.

Reply from CreditLink Account Recovery Solutions
Do I have to give a star? They are not worthy of the one I had to give them. Still chasing me for a debt that was repaid in full last year, despite being shown proof from both myself and the initial company the money was owed to. Absolutely useless. I'm taking my case to the ombudsman.
CHASING A DEBT I NEVER OWED DUE TO AN INSURANCE COMPANY DOING THEMSELFS WOULDNT INSURE ME AT NEW ADDRESS AND CANCELLED POLICY AND THEN INSISTED I PAYED THE CANCELLATION FEES AS THEY CANCELLED IT AND NOW THIS BAFFOONS ARE STILL TRYING TO CHASE ME AND HARRASS ME AND BULLY ME I HAVE ALREADY EXPLAINED MY REASONS AND THEY WONT BACK OFF I HAVE NOW HAD TO START A COURT ACTION AGAINST THEM I HAVE ALREADY SENT MY PROOF IN TO COURT AND ITS COST ME THOUSANDS TO DO SO AND THIS MONEY WONT BE RECOVERABLE
Truly Awful and unprofessional
these guys are disingenuous to the end
Employed by unprofessional companies (like Esure) because they share the same lack of integrity and scruples !
Partner's elderly mother is being driven into a panic by these vultures for a debt she doesn't owe to Three. They have no interest in verifying whether the debt exists (it doesn't) and are harassing her aggressively.
Do not trust this company! Scammers! Ignore and report them!
Impossible to make payment.
Their PAYE is wrong
Phone doesn’t work
Can’t login using the details they gave
Tried paying on their website just won’t load.
Worst of the worst
Still awaiting an apology from these clowns, told them we owed no money many occasions ! had it proved by Ofcom that their clients were scammers and they were told to remove the debt after we won our case and received compensation... asked them for proof of the debt but they never offered any evidence because they didn't have any ! chancers trying to scare you into paying... ask them to prove the debt if you genuinely don't owe anything they cannot !
Still recieving emails from these clowns after paying off a bill to the RAC. Haven't contacted them and won't.
I previously had an account with Hyperoptic, which I cleared when they sent me the final bill. Despite paying it, a system error caused them to repeatedly send messages requesting payment of the final amount. After contacting them, they confirmed it was a system error and assured me that I owe nothing. However, I am still receiving daily emails, messages, and calls from this CARS company. This is causing me significant stress, especially as a disabled person and stroke survivor. I can no longer tolerate this situation.

Reply from CreditLink Account Recovery Solutions
Scammers, I have no debt with any company and I'm being bombarded with messages, emails and calls telling me I owe money where I clearly do not!
Do not fall for this, scams are getting more realistic these days.
Absolute buffoons. Our mother died seven months ago, they’ve agreed on two occasions the account they are chasing is closed but they are now chasing it again. It’s bad enough having to deal with this without some idiot contacting us making threats. Absolute ponce of a company.
Scam callers never used this company yet they bombard my phone number under someone elses name and when ive told them to feck off on numerous occasions they keep going. Never used then yet you have my number?!
Rated one star because zero stars is not an option!
These guys are basically crooks, chasing a supposed debt of £65, which I refute. I told them that I refute the debt and if the company they are chasing the 'debt' for wish to take me to court, then they can 'bring it on', as I will not be paying a penny.
Despite this I am still constantly being bombarded with texts to contact CARS.
Odious company!
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