Carvalley Reviews 

34
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

absolutely terrible experience, do not use services of this car dealership, all they care about is for you to sign the documents and make the money. they will sale you a car without making sure you ar... See more

Rated 5 out of 5 stars

We recently bought a car from Skoda Marshall through car valley and had a pleasure dealing with Omar. Overall the whole experience was very positive with Car Valley. Omar is a very customer focused... See more

Rated 1 out of 5 stars

Its been nearly 2 months and they barely reply ive messaged both business accounts and they give vague replies after 1 week even simple questions they dont respond to even though they are online. Wast... See more

Rated 1 out of 5 stars

Be wary of Car Valley Wembley . We are looking for a car but not in a hurry but going there was a waste of time . Seller got really defensive when I asked a few questions and got aggressive because to... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(34)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super friendly supportive sales staff

Super friendly supportive sales staff, went through all my options and made me feel valued as a customer. Understood my needs in what I was looking for and ticked all the boxes making me a very happy customer with my now forever car.

October 4, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

The best ever car dealer !

I recently bought a Kia Niro EV car from a wimbledon based dealer through Carvalley UK.Their process was really quick and straightforward. At first, I came to deal with the owner of the company. He was really nice and helpful.Then I met Javid Khan, who professionally speeded up the whole process and completed it in a timely manner. He was so kind ,professional and helpful. A Big Thank You to CarvallyUK's team.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive dealer and customer service

We recently bought a car from Skoda Marshall through car valley and had a pleasure dealing with Omar. Overall the whole experience was very positive with Car Valley. Omar is a very customer focused person who goes above and beyond to meet clients expectations. He ensured at every stage of our purchuase that we are informed and happy with the decisions made throughout the process. We cannot thank him enough for his proffesional attitude and willingness to help.
Thank you Omar
Kamal & Paulina

November 26, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

GREAT car buying experience

GREAT car buying experience. I recently bought a car from Car Valley and everything turned out above and beyond my hopes. The condition of the car is excellent, no faults and most importantly the car was at a bargain price. The staff were nice and helpful. Highly recommend them for anyone looking for a nice and clean car at a great price.

October 6, 2021
Unprompted review
Rated 1 out of 5 stars

GO SOMEWHERE TRUSTED

Went to view a Renault traffic van for a test drive which was no more than 500 yards there and back. All seemed well when I purchased it until I hit the motorway. Dash was flashing and I happened to have my code reader with me which showed injector fault. Possibly wiring or injector. It instantly cleared and I carried on thinking it could be where it’s sat and needed a good clear out. Drive home was ok until the next day. Took it out and it was juddering when the dash lit up saying stop. Called them and asked to speak with Pasha who wasn’t available and asked to call back tomorrow. 3 & 1/2 weeks later they’ve blocked my number so I called on a different number and he answers right away. The boss wouldn’t give a definite answer until I get a bring it back and they will get there mechanic to check it. I’ve had a mechanic look at it and read the codes and run the diagnostics on it and even if I wanted to take it back it wouldn’t make it and I would then be left with recovery charges to be told he’s not fixing it. I even offered to pay half just to get the van fixed as this is all that is wrong with it but I get a no. Even after threatening legal action I get can I call you back to which (you guessed it) no call back. I’m now left with a £750-£1200+VAT to get it rectified. AVOID AT ALL COSTS!! May seem cheap vehicles but not is all as it seems as I and others who have left reviews have found out. Rude and disrespectful owner and workers just fobbing you off. Later found that the MOT is a dodgy MOT because there was a couple of things which have been rectified that would 100% not have passed and that was from a trusted MOT guy. engine support mount rubber split, rear light clusters smashed, hazard warning light switch knackered, rear tyres BALD on insides, and other issues which are not failures but advisory issues. BAD BAD BAD!!!

May 13, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

ABSOLUTE SCAMMERS WENT TO BUY A CAR AND…

ABSOLUTE SCAMMERS WENT TO BUY A CAR AND PRICE WENT UP BY £250 I SHOWED A SCREENSHOT OF THE ADD AT WHICH POINT HE STARTED SPEAKING IN A DIFFERENT LANGUAGE HIS BREATH REALLY STUNK SO I USED THIS OPPORTUNITY TO SLIDE AWAY AND MAKE MY ESCAPE BE WARNED STAY FAR STAY VERY FAR

January 9, 2021
Unprompted review
Rated 1 out of 5 stars

I rang ahead the day before and asked…

I rang ahead the day before and asked to test drive a specific vehicle. Despite this I arrived to find the car in a shocking state and with a flat battery. Avoid this place the guy doesn’t care about anything and it’s hard to see how he stays in business.

September 9, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid! Totally dishonest!

CarValley (Wembley) Sold me accident repaired car as HPI clear before the record has changed. Sold me 2wd car as 4wd and told me that it has got cam chain and I found later that I need to replace a cambelt, low battery message the same day, door not closing properly. Refused to take it back. Rude and aggressive over the phone. Don't go there even if its half price.

April 25, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look