This morning I popped into my local cash generator store, the items on view looked well displayed and an item caught my interest! An interesting respectful interaction between myself, big G and Ha... See more
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Review summary
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My Frist experience with Cash Generator Stretford is brilliant save my money bought PS5 disc edition slim for my son used but like new in very attractive price fully satisfied..I must say before buyin... See more
Company replied
I am so happy with this company, I just bought 16 pro and phone really so good condition and fair price too, I just like a website because very easy check phones quality, real photos ..delivery next... See more
Company replied
My phone arrived well packaged and in perfect condition, I also got it for a very good price. The information provided on their website was excellent, I also phoned the location to get more details on... See more
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Company details
About Cash Generator
Written by the company
At Cash Generator we buy & sell both new & pre-owned goods including tablets, mobiles, laptops, HD televisions, games consoles, photography & sound equipment. Buy online or in store, with fast delivery nationwide.
We offer a range of services in most stores;
We'll Buy It! - Sell us your goods for instant cash!
Bring 'n' Buy Back - Sell us your goods and buy them back within 28 days*
Cash for Gold - Get instant cash for your gold
Cheque cashing - On the spot with our best rates guaranteed*
Travel money - Challenge us to beat any rate, 0% commission with free buy back
Western Union - Transfer money worldwide with Western Union money transfer services
*Terms and Conditions apply, see website for details.
We offer a range of services in most stores;
We'll Buy It! - Sell us your goods for instant cash!
Bring 'n' Buy Back - Sell us your goods and buy them back within 28 days*
Cash for Gold - Get instant cash for your gold
Cheque cashing - On the spot with our best rates guaranteed*
Travel money - Challenge us to beat any rate, 0% commission with free buy back
Western Union - Transfer money worldwide with Western Union money transfer services
*Terms and Conditions apply, see website for details.
Contact info
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
❌ LAPTOP DELIVERED SMELLING & STAINED ❌
❌ LAPTOP DELIVERED SMELLING AND COVERED IN WHITE DRY POWEDER ❌
Photos available of Fujitsu Laptop delivered in VERY POOR exterior condition. Complained to Edinburgh Store and enquires email. Told to return it at my cost.
(kept photos and email threads from NO-NAME Order #146868 06APR2026).
BEWARE: WE THOUGHT DEALING WITH SAME AS EBAY OR CEX...what a difference.
April 6, 2026
Unprompted review
Reply from Cash Generator
Good afternoon Gary World,
Thank you for leaving your feedback. We're very sorry that you were unhappy with the delivery condition of the laptop.
The store contacted you promptly after receiving your initial email on Friday afternoon to apologise and advise that the mark was a harmless cleaning solution residue (diluted bicarbonate of soda in water) that had unfortunately not been fully wiped clean before dispatch and had subsequently dried.
The store also confirmed to you on Friday afternoon that the full cost of return postage would be refunded should you wish to return the laptop to it for a full refund. It continues to await your response and remains ready to assist further if required.
Kind regards,
Cash Generator
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Professional
Scott was very professional and friendly, was a gift for my partner and he took me through all the steps when setting up my new profile ID! Thank you😊
March 27, 2026
Unprompted review
Reply from Cash Generator
Hi Yas,
Thank you so much for sharing your lovely review about your recent purchase from us, which we hugely value and appreciate.
We're delighted to read that Scott provided such great service and we hope to have the opportunity to serve you again.
Kind regards,
The Cash Generator team
Service ok courier useless
Service ok , courier useless , posted out quickly, courier then told me it was to be delivered on a certain day , item was, still on their depot , their website is awful , pity because it lets the company down
April 6, 2026
Unprompted review
Reply from Cash Generator
Good evening Mr Jones,
Thank you for taking the time to share your review.
We're very sorry to read that your delivery didn't arrive when expected. Our free delivery is a standard service and there can occasionally be delays on the courier's side which are unfortunately outside of our control.
We trust that the product has met your expectations and that despite your experience on this occasion, hope you consider shopping with us again in future.
Kind regards,
The Cash Generator team
Reply from Cash Generator
Hi Jeremy,
Many thanks for sharing your feedback about your recent purchase, and giving us your 5* rating. We really appreciate it!
We're thrilled to read that we've met your expectations and hope you choose to shop with us again soon for another great deal.
Kind regards,
The Cash Generator team
Well what can I say
Well what can I say? Item arrived quickly and reasonably packed but that's where the positives end really. As anyone can only do I went on the provided images, and the images provided simply are not representative of what I received, the game artwork is very poorly reprinted, the case isn't original (by itself not a big deal, but it all adds up), and on top of this the artwork is for the American version of the game yet the cartridge is for the UK release. I would have known these things if proper pictures had been provided but only an image of the case was, which as best as I can remember (there is no way for me to reference the images as they have now disappeared from the Cash Generator website) did not show the very obvious poorly reprinted cover art - it appeared normal, nor were there any images showing the cartridge so one can only surmise the game was the American version, not the hodgepodge mismatch I have received. I will not be using Cash Generator again.
April 10, 2026
Unprompted review
Reply from Cash Generator
Good afternoon Dave,
We're very sorry to read that you're unhappy with your purchase.
Can you please email us at the address below so we can obtain further details to confirm the correct order, and have the matter escalated?
customerenquiries@cashgenerator.co.uk
Kind regards,
The Cash Generator team
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Item exactly as described
Item exactly as described and pictured. The order was despatched and arrived quickly and was well packaged.
March 26, 2026
Unprompted review
Reply from Cash Generator
Hi Orla,
Many thanks for leaving your review and kind words about your recent order from us, which we greatly value and appreciate.
We're thrilled to read that the product condition and quick delivery both met your expectations, and we hope to have the opportunity to serve you again.
Kind regards,
The Cash Generator team
Quick turnaround and item as described
Quick turnaround and item as described
March 24, 2026
Unprompted review
Reply from Cash Generator
Hi David,
Thanks so much for taking the time to share your feedback about your recent order from us and for your 5-star rating. We really appreciate it.
We're very pleased to read that the product condition and quick delivery both met your expectations and we hope you choose to shop with us again.
Kind regards,
The Cash Generator team
Reply from Cash Generator
Hi Fallen,
Huge thanks for sharing your review about your experience of shopping with us, which we really appreciate.
We're delighted to read that we've met your expectations and we look forward to having the opportunity to serve you in future.
Kind regards,
The Cash Generator team
Delivery Delay.
March 13, 2026
Unprompted review
Reply from Cash Generator
Hi Rico,
Many thanks for leaving your review about your recent order from us, which we value a lot.
We're very sorry that your delivery took longer than expected but trust that the product condition has fully met your expectations.
We hope you choose to shop with us again.
Kind regards,
The Cash Generator team
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Amazing service good kind staff BETTER…
Amazing service good kind staff BETTER THAN CEX !!!!!!
April 7, 2026
Unprompted review
Reply from Cash Generator
Hi Ryan,
Huge thanks for sharing your feedback about your experience of using our services - we really appreciate it!!
We're thrilled to read that the staff have provided you with such great service, and we look forward to serving you again in future.
Kind regards,
The Cash Generator team
Cash generator Bury amazing
Cash generator Bury, went in to but some new earbuds the staff were polite, friendly and helpful i purchased a pair of galaxy earbuds for £29.99 the store was well lit clean and tidy, they the sales assistant even apologised for the face the earbud case had no charge in the battery would definitely be back to buy more tech. Thank you
March 28, 2026
Unprompted review
Reply from Cash Generator
Hi Magicbarty,
Thank you so much for sharing your lovely review about your visit to our Bury store. It means a great deal to us.
We're delighted to read that the staff provided you with such helpful and friendly service, and we look forward to having the opportunity to serve you again in future.
Kind regards,
The Cash Generator team
Communication and update
I ordered a phone online from their company and tried emailing them and have not received any response to my email or any updates telling me where the phone l ordered is and now l feel scared and don't know if l will get it on time before next week for school term😭😭
April 4, 2026
Unprompted review
Reply from Cash Generator
Good evening Fari,
Due to the Easter weekend public holidays, many of our stores have been closed or operating reduced hours, and very few parcels will have been dispatched over this period, with those that have been subject to extended delivery times.
Can you please contact us at the address below so we can obtain further details from you to confirm the correct order?
customerenquiries@cashgenerator.co.uk
Kind regards,
The Cash Generator team
Item purchased delivered as described
Item purchased delivered as described. Prompt shipping, which is always a bonus (along with NOT using DHL who seem to sit on things for days!)
April 1, 2026
Unprompted review
Reply from Cash Generator
Hi Paul,
Thanks so much for taking the time to share your feedback about your recent order from us, which we greatly value and appreciate.
We're delighted to read that the product condition and quick delivery both met your expectations and we hope to have the opportunity to serve you again.
Kind regards,
The Cash Generator team
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Fast delivery product better than…
Fast delivery product better than expected
March 20, 2026
Unprompted review
Reply from Cash Generator
Hi Thomas,
Many thanks for sharing your review about your recent order, which we really appreciate.
We're thrilled to read that delivery was quick and that the product condition has exceeded your expectations.
We hope to have the opportunity to serve you again.
Kind regards,
The Cash Generator team
Lynne great customer service amazing…
Lynne great customer service amazing helped us really well thanks allot
April 4, 2026
Unprompted review
Reply from Cash Generator
Hi Eileen,
Thank you so much for taking the time to share your lovely feedback about Lynne, which we appreciate a lot.
If she or the other staff can be of any further assistance please don't hesitate to reach out.
Kind regards,
The Cash Generator team
Easy to use. Happy with the delivery
Very easy to use the website and the product arrived quickly via the post. All costs are clearly displayed online
March 20, 2026
Unprompted review
Reply from Cash Generator
Hi H & O,
Huge thanks for leaving your review and awarding us your 5-star rating.
We're delighted to read that you found the ordering process simple and that your delivery was quick.
We hope the product has also met your expectations and that you choose to shop with us again.
Kind regards,
The Cash Generator team
Good quality item
Good quality item. Or so I thought.
After two weeks half the screen went off. I contacted CG for help and am awaiting a response. I will post the response when it arrives.
March 16, 2026
Unprompted review
Reply from Cash Generator
Hi Thomas,
Huge thanks for sharing your review about your recent order from us, which we really value and appreciate.
We're delighted to read that the product condition and quick delivery both met your expectations, and we hope you choose to shop with us again for another great deal.
Kind regards,
The Cash Generator team
--------------------------
Edit:
Hi Thomas,
We're really sorry to read this. Can you please email us at the address below so we can confirm the order details and then escalate to the selling store?
customerenquiries@cashgenerator.co.uk
Kind regards,
The Cash Generator team
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Bought an Artemis Tenor Saxophone from…
Bought an Artemis Tenor Saxophone from CG Preston. It arrived quickly and was even better than Geoff Rashid's description. More than happy with the transaction. Thank you.
March 23, 2026
Unprompted review
Reply from Cash Generator
Hi David,
Thank you so much for sharing your feedback about your recent purchase and for the 5-star rating for Geoff and the team in Preston. We really appreciate it.
We're delighted to read that delivery was quick and that the saxophone's condition has exceeded your expectations.
We hope to have the opportunity to serve you again.
Kind regards,
Cash Generator
Quick and secure delivery
Arrived quickly and was packed extremely well
March 20, 2026
Unprompted review
Reply from Cash Generator
Hi Annaliese,
Thanks so much for sharing your review about your recent order from us, which we greatly value.
We're very pleased to read that the delivery was quick and secure, and we hope that the product condition has also met your expectations.
We hope you choose to shop with us again.
Kind regards,
The Cash Generator team
All good great
March 28, 2026
Unprompted review
Reply from Cash Generator
Hi Abdul,
Many thanks for sharing your review about your experience of using our services - it's hugely appreciated!
We're delighted to read that we've met your expectations, and we hope to have the opportunity to serve you again in future.
Kind regards,
The Cash Generator team
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