Registered because a comparison site rated them highly. Every agent is polite and apologetic, but after five conversations the actual issue with my account is exactly where it started. To make it wors... See more
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There are people who simply do their jobs, and then there are people who somehow manage to turn a small act of service into something memorable. I contacted Casino Days after my usual Tuesday b... See more
Company replied
I had a few questions regarding my account and Troy! Was right there on the ball and helped me out immediately! During our discussion, another question came to my mind and Troy was more than happy to... See more
Company replied
Thanks to Brandon from Casino Day's support team that goes above and beyond another happy gambler with a problem swiftly resolved.
Company replied
Company details
Written by the company
An all-inclusive, modern and captivating casino. We have something for everyone. With over 4000 games to choose from, play the best slots, jackpots and live casino games. Fast and secure payments: we have the leading and most common payment options and will always process your payments safely and securely within 24 hours! support Any questions? We are here 24/7: to give you the best player experience our support is here to give you the answers to your questions any time of the day and any day of the week. We are a dedicated and friendly team, and most importantly we love to help. Secure: Casino Days is fully licensed and regulated. When you play with us you can be sure that we are following a high standard of compliance and that your transactions and details are kept safe and secure.
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4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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TERRIBLE SITE BEWARE
I was a VIP on Casino Days my experience fell short compared to other casinos online my VIP account manager Elise was never available on weekends the time I liked to gamble and when she was available I was offered pathetic bonuses in comparison to the massive amounts of money I was depositing and losing on this site- the slots run dry quick - this site was previously a crypto gambling site and my VIP manager told me to be careful with crypto sites due to them withholding payments from customers- Casino days did this as a company licensed with igaming - all in all save your money take it to a different casino because this site runs such scripted slots it makes me sick 😂 this is your warning there are many other casinos that recognize VIP players where you actually feel like a VIP unlike Casino Days that take your loyalty to the app for granted
- reply to your response -
You guys grant bonuses but they are terrible almost a mockery gift compared to what I've given you guys - as for being a fully licensed operator, that would strictly follow all legal and regulatory guidelines what are the guidelines for your responsibility for players health and safety and when I would do literal 48 hour gambling sessions on app without any "reality check" or player check in of any kind to make sure I actually am fit to play or mentally okay considering I have been gambling for literally 48 hours straight sometimes 36 but on multiple occasions you can check your records to fact check me as well because you'll see it - what are the IGaming guidelines and rules you guys should be following to ensure your players are safe and not at risk gambling? Just wondering because now that I've snapped out of the manic state I've been in for the last few months im seriously considering reporting you guys allowing me to gamble that long to iGaming when quite literally noone could ever be fit to play after that long with no sleep alone nevermind the alcohol abuse I was participating in while playing but only asked one singular time upon sign in if I'm fit to play not anytime after and during my 36-48 hour gambling binges how are you accountable for this I would really like to hear please and thank you
June 12, 2026
Unprompted review
Reply from Casino Days
Thank you for your feedback. We are sorry to hear that you feel this way; therefore, we would like to clarify a few points regarding your account.
Our records show that a variety of bonuses were consistently credited to your account as part of our VIP program. Furthermore, as a fully licensed operator, we strictly follow all legal and regulatory guidelines, particularly when it comes to player security and payments.
We can confirm that all of your successful winnings on our platform were processed and paid out to you in full. However, we take any claims regarding financial discrepancies very seriously. If you believe you have experienced problems with missing funds, please contact our support team directly with the details so we can investigate the matter thoroughly for you.
Emma was quick, fast and responsive as well as friendly
Emma was quick.. within 30 seconds solved my problem. other sites often you get a robot.. she was there and offered friendly service , help and support.. i would think she would be managment(supervisor) type of experience
July 1, 2026
Unprompted review
Reply from Casino Days
Thank you for sharing such an amazing review about Emma. We completely agree—her fast pace and friendly service are absolutely supervisor-material. We're so glad she could get you sorted out and back to the fun without any robotic delays. See you on the floor!
i have deposited so much money and…
i have deposited so much money and don't win. or win very little, its a joke
July 1, 2026
Unprompted review
Reply from Casino Days
Hi Kim,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We'd like to reassure you that all of our games use certified Random Number Generator (RNG) technology, which is independently tested and audited to ensure that outcomes are fair and completely random.
If you have any questions, please don't hesitate to contact our support team at support@casinodays.com
Kind regards,
CasinoDays
Quick withdrawl and great luck so far !
Valeria was great customer service ! Quick withdrawals and had great luck so far !
July 1, 2026
Unprompted review
Reply from Casino Days
Hi Jeremy,
Thank you for the wonderful feedback! We’re delighted to hear that Valeria provided great customer service and that you’re enjoying the quick withdrawals and your experience so far. We’ll be sure to share your kind words with her!
Best regards,
CasinoDays
Brandon was great and he was able to…
Brandon was great and he was able to sort though the issue with my account quickly. Very professional
June 30, 2026
Unprompted review
Reply from Casino Days
Hi Jason,
Thank you for the wonderful feedback! We’re delighted to hear that Brandon was able to resolve your account issue quickly and professionally. We’ll be sure to share your kind words with him!
Best regards,
CasinoDays
Reply from Casino Days
Hi Anders,
Thank you for your kind feedback! We’re delighted to hear that Emma was very helpful and professional. We’ll be sure to share your kind words with her!
Best regards,
CasinoDays
4.5 for that casino is a bit too much
4.5 for that casino is a bit too much. I played on a machine called wolf hold something like that spend a couple of dollars and then the machine gave me a (winning spin) looked like a big gain but somehow i didnt get any money for that and suddenly i had a lagg that placed me out of the game for a instant when i got back into the game the 1$ spin disappeared (needed to place another dollar to bet ) but i had a spin going on with gain in it and the machine completely erased that like it never happened. Kind of robbery happened also on another machine like 5 min after and just like that all machines aftet that were off just spin and take with no chance. I suspect them to just kept my winning spin on wolf hold and i have requested an investigation with the license provider they literally control our winnings with low gains now be careful when playing games like that. They all crontrol your winnings at the lowest possible even the providers do it now. Literally stealing money on games like that is a crime. They will come here abd be saying that all is conform . Of course cause your game history dosnt show the spin it was literally erased
June 28, 2026
Unprompted review
Reply from Casino Days
Hi customer,
We're sorry to hear about your experience and understand your concerns.
We take reports of potential game issues seriously. Please note that all games are independently certified and operate using tested random number generators. If you believe a game did not function correctly, we'd be happy to investigate the matter with the game provider.
Please contact us directly with your account details and the approximate date and time of the incident so we can review your gameplay and investigate further.
Best regards,
CasinoDays
Very helpful agent by name Leo that…
Very helpful agent by name Leo that really helped my request fast
June 28, 2026
Unprompted review
Reply from Casino Days
Hi Tom,
Thank you for the wonderful feedback! We’re delighted to hear that Leo was able to assist you quickly and provide the help you needed. We’ll be sure to share your kind words with him!
Best regards,
CasinoDays
Very friendly customer service rep and…
Very friendly customer service rep and left me feeling reassured I will get my withdrawal
June 27, 2026
Unprompted review
Reply from Casino Days
Thank you for your kind review! We're so pleased to hear that our customer service representative was friendly and able to reassure you throughout the process.
Providing helpful and supportive service is very important to us, and we're delighted you had a positive experience. Thank you for your trust, and we look forward to continuing to assist you whenever you need us!
Reply from Casino Days
Thank you for your wonderful review! We're thrilled to hear that Jordan provided such an amazing experience.
We'll be sure to pass your kind words on to Jordan, he will really appreciate your feedback. Thank you for your support, and we're always here if you need anything in the future!
Had an issue on the app withdrawing my…
Had an issue on the app withdrawing my winnings, talked to customer service and the agent was very helpful at resolving the issue, found out that when I was trying to withdraw my winnings that my area code was wrong in the system! Dominic was able to fix the issue and I got my winnings withdrawn, great customer support thanks Dominic and Casino days!
June 26, 2026
Unprompted review
Reply from Casino Days
Thank you for taking the time to share your experience! We're sorry you encountered an issue with your withdrawal, but we're delighted to hear that Dominic was able to quickly identify the problem and get everything resolved for you.
It's great to know your withdrawal was successfully processed and that you were happy with the support you received. We'll be sure to pass your kind words on to Dominic, they'll be greatly appreciated. Thank you for choosing us!
Hi All Alert & be careful now, That was the day Casino Days turned into my 'Black Days' - 16 March 2024
Hi All Alert & be careful now, That was the day Casino Days turned into my 'Black Days' -Incident 16 March 2024 to 10 January 2026
I am ishwarsinh Rajput belong to INDIA ( From Gujarat State ) I have had an account with Casino Days for the past two years. I once successfully made a withdrawal from Casino Days and received the funds, as it was a small amount—40,000. at that time, I didn't realize that this was a ploy by those casino Days teams. Then, I deposited a large amount— INR 120,000—into Casino Days and started playing. I won 12,000 that day. I submitted a request for a withdrawal of 11,000. and so began the game of 'Casino Days'—trapping individuals and ruining their lives . I placed a withdrawal request INR 11,000 at night, and by morning, they had blocked my account and emailed me stating that face verification was required—even though my account was already verified ,
The moment Casino Days blocked my account, I realized that this is a company that specifically targets and entraps people all over the world to fleece them of their money . I tried hard, but they sent me an email stating that I was involved in improper activities; consequently, Casino Days has terminated my account and confiscated my deposited funds. The person whose email came was named '' Scarlett ''
I tried to recover the money through legal means until January 2026, but ultimately, nothing came of it
I wanted to keep the fraud I experienced a secret, but I now feel that if my sharing this story helps even a few people stay away from companies like 'Casino Days,' then perhaps you won't have to face the same kind of fraud that I did. Do not fall for any temptations, and stay safe from companies like Casino Days.
Regard
Ishwarsinh Rajput
Contact : +91 9913888453
INDIA ( Gujarat State )
January 10, 2026
Unprompted review
Reply from Casino Days
Hi Ishwarsinh,
We’re sorry to hear that you feel this way and that your experience has left you disappointed.
Please note that account reviews, verification checks, withdrawal requests, and any account restrictions are handled in line with our Terms & Conditions, internal risk procedures, and regulatory requirements. In some cases, additional verification may be required even if an account was previously verified, especially where further checks are needed.
Due to privacy and security reasons, we are unable to discuss account-specific details publicly. However, if you believe your case requires further review, please contact our Support Team directly with your registered account details, and the relevant team will look into it accordingly.
Kind regards,
CasinoDays Team
Horrible
Horrible. When it comes to any issue people here tell us to be patient. Sebastin will tell we have no update. They will tell u have to wait. No one will provide resolution
June 25, 2026
Unprompted review
Reply from Casino Days
Hi Sockalingam,
We’re sorry to hear that you had a frustrating experience.
We understand that being asked to wait without receiving a clear update can be disappointing, especially when you are expecting a resolution. While some cases require additional review from the relevant team, we agree that communication should be clear and helpful throughout the process.
Please contact our Support Team with your account details so we can review your case again and provide an update where possible.
Kind regards,
CasinoDays Team
Scam stay away!
Horrible reels... They say they aren't rigged lol. I call bs. Do not waste your time and money. Find something else. Trust me. Never again will I play this site. Such a horrible experience overall!
June 25, 2026
Unprompted review
Reply from Casino Days
Hi Tracey,
We’re sorry to hear that you had a disappointing experience.
We understand that gameplay results can be frustrating, especially when things do not go as expected. However, we would like to clarify that all games available on our site are provided by licensed game providers and operate using certified Random Number Generators.
Casino games are based on chance, and unfortunately, winnings can never be guaranteed. That said, we take all feedback seriously and we’re sorry that your overall experience did not meet your expectations.
If there is anything specific you would like us to review, please contact our Support Team and we’ll be happy to look into it.
Kind regards,
CasinoDays Team
Reply from Casino Days
Hi Ratan,
We’re sorry to hear that you feel this way.
We take accusations like this seriously, but we also need to clarify that all account reviews, payments, and verification checks are handled according to our Terms & Conditions and regulatory requirements.
If you have a specific unresolved issue, please contact our Support Team with your account details so we can review the case properly and provide further clarification.
Kind regards,
CasinoDays Team
Thank you Ben for your service !
Thank you Ben for your service !! Really appreciate 👍
June 25, 2026
Unprompted review
Reply from Casino Days
Thank you for your wonderful review! We're delighted to hear that Ben was able to provide you with excellent service.
We'll be sure to pass on your kind words to Ben, he'll really appreciate your feedback. Thank you for your support, and we look forward to assisting you again in the future!
Nick knows his stuff!
June 24, 2026
Unprompted review
Reply from Casino Days
Thank you for your great review! We're delighted to hear that Nick was able to provide knowledgeable and helpful support.
We'll be sure to share your kind feedback with him, it will mean a lot. Thank you for choosing us, and we're always here if you need any further assistance!
Catherine helps alot in my 20k deposit…
Catherine helps alot in my 20k deposit failure, Excellent job Catherine
June 24, 2026
Unprompted review
Reply from Casino Days
Thank you for your wonderful review! We're so pleased to hear that Catherine was able to help resolve your deposit issue and provide the support you needed.
We'll be sure to pass on your kind words to Catherine, she'll be delighted to know her assistance made a difference. Thank you for your support!
Daniel was great!
Daniel was great! He was quick in revolving the issue and very polite.
June 23, 2026
Unprompted review
Reply from Casino Days
Thank you for your kind review! We're delighted to hear that Daniel was able to resolve your issue quickly while providing polite and professional service.
We'll be sure to share your feedback with him, it will be greatly appreciated. Thank you for your support, and we're always here if you need any further assistance!
I was lucky enough to have Emma help me…
I was lucky enough to have Emma help me and she was super fast and super helpful and had everything running smoothly for me in minutes absolute legend! 🫶
June 24, 2026
Unprompted review
Reply from Casino Days
Thank you so much for your fantastic review! We're thrilled to hear that Emma was able to help you so quickly and get everything running smoothly in just a few minutes.
We'll be sure to pass your kind words on to Emma, she'll be delighted to know she made such a positive impact. Thank you for your support, and we're always here if you need anything in the future!
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