By the looks of the reviews, I’m not going to be seeing my withdrawal any time soon *edit* I am completely wrong and happy to admit it, not sure what the issue with some of these reviewers has b... See more
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Joke of a company. Been waiting on a withdrawal for nearly 4 weeks now. Quick to take my deposits, regardless of the method I’m paying but then want you to send all these documents through to get you... See more
Awful customer service, non substantive replies to everything asked. Awaiting a £420 withdrawal for 2 weeks.Every document uploaded only one verified and no updates can be given. Complaints team do no... See more
Company replied
I have been playing a few casinos lately checking out the slots which is what I mostly enjoy to play. I was really skeptical after reading some of these reviews but after a decent win I decided to try... See more
Company replied
Company details
Written by the company
Step into the realm of Casino King, where luck bows to you! This isn't just any online casino and sportsbook; it's where the savvy meet the stylish. With a crown on your head and a winning hand in your pocket, Casino King lets you play like royalty. Get ready to reign supreme in a world where every spin, bet, and roll is fit for a king!
Contact info
United Kingdom
- www.casinokings.com
You should know
1.8
Poor
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great platform
May 25, 2025
Unprompted review
Reply from Casino kings
Thank you for the fantastic feedback!
We're thrilled to hear you think Casino Kings is a great platform! Our team works hard to deliver the best online gaming experience possible.
The Casino Kings Team
Never known a site to take so long to…
Never known a site to take so long to pay you your winnings. Funny enough the money came out quick enough. Asked to verify and have done so
Enjoyed the games but this has put me off. Was only a small withdrawal of 30 but it's put me off any bigger games
May 14, 2025
Unprompted review
Reply from Casino kings
Hi Siobhan,
Upon reviewing your account, we can confirm that your withdrawal was processed and successfully paid out shortly after the request was submitted.
If you have any further questions or require additional assistance, please don’t hesitate to get in touch.
Kind regards,
The Casino Kings Team
Sort yourselfs out you can not ignore…
Sort yourselfs out you can not ignore your bad reviews that explains your bad reviews bad site no thanks
May 15, 2025
Unprompted review
Reply from Casino kings
Hi Wayne,
Thank you for taking the time to share your feedback. At Casino Kings, we value all customer reviews—positive or negative—as they help us continually improve our services.
We are committed to providing clear, helpful responses to support our users and resolve any issues they may encounter. If you have any further questions or feedback, please don’t hesitate to reach out to our support team.
Best regards,
The Casino Kings Team
Brilliant
Brilliant! Very easy site to use and some good promotions too. Highly recommend 🙌✅
May 15, 2025
Unprompted review
Reply from Casino kings
Thank you for your positive feedback. We're delighted to hear that you found our platform user-friendly and appreciated the promotions available.
Kind regards,
The Casino Kings Team
BRILLIANT!
BRILLIANT!!
I can’t seem to understand these reviews on here.
If there is money held due to verification then they’re just following standard gambling procedures… that’s law…
Once again this month I’m up by over £1,000!!
BEST site ever & can self exclude for how ever long you want which is a really helpful tool.
Payouts vary from 10 minutes to max 3-4 hours (normally within the hour)
Thankyou guys!!!
Sophia!! Xx
May 15, 2025
Unprompted review
Reply from Casino kings
Hi Sophia,
It’s great to hear you’re enjoying your time with us and even better to hear about your recent wins!
We’re glad you find the self-exclusion feature helpful and that our payout times are hitting the mark. We really appreciate your feedback.
Thanks again for being part of Casino Kings!
Best,
The Casino Kings Team
Let me deposit then took all my money…
Let me deposit then took all my money wouldn’t pay out trying to withhold my winnings even after the live chat agent said they would pay me now refusing to pay anything don’t use and stay away I will be contacting the gambling commissions
May 11, 2025
Unprompted review
Shocking site no returns for ur money…
Shocking site no returns for ur money closed my account RIP OFF Stay well clear .....
May 12, 2025
Unprompted review
Reply from Casino kings
Hi ME,
Please be assured that all games available on Casino Kings operate using certified Random Number Generator (RNG) technology.
These systems ensure that every spin is entirely independent and based purely on chance. Our RNG systems are in place to uphold the highest standards of fairness and integrity.
If you have any specific concerns or would like us to look into something further, please do not hesitate to contact our support.
Kind regards,
The Casino Kings Team
Absolute scammers
Absolute scammers. Deposited £10 and was waiting for the £35 in free bets to hit my account but they never arrived ( what a surprise after reading the reviews ) I haven't bothered chasing them for it as I know it will be a waste of time. AVOID.
May 2, 2025
Unprompted review
Reply from Casino kings
We are sorry to hear that you encountered issues while trying to claim the Sports Welcome Bonus. Unfortunately, we could not match any user activity with your name and the specified timeframe.
If you continue to experience issues, please do not hesitate to contact our Support Team at customersupport@instantgamesupport.com.
To qualify for the Sports Welcome Bonus, you must place a minimum bet of £10. Once this requirement is met, you will receive a £35 Free Bet Bonus.
You can review the full terms and conditions at the following link:
https://lobby.casinokings.com/promotions
Summary of the Offer:
Receive a £35 Free Bet upon your first deposit.
Make a minimum deposit of £10 and place bets totaling £10 or more to qualify.
Wel still waiting on my ID to be done…
Wel still waiting on my ID to be done as still peading an also my withdrawals don’t look like they wanna pay me as it’s a 500 win an all so a 80 pound win they fast enough to take ur money I will change my review once this as been done or I will be takeing this the the gambling commission
April 29, 2025
Unprompted review
Reply from Casino kings
Hi Dean Kendall,
We can confirm that your verification was successfully submitted and approved, and your withdrawal was completed shortly thereafter.
If you have any further issues, please feel free to contact our support team.
scammers !!!!!
scammers . i took the sports welcome offer but the refuse to give me my bonus saying i signed up using the casino link .yet i took a sports link from a betting welcome offer site that took me to the casino kings site and the sports offer . i clicked the sports welcome offer link , made my deposit and made my qualifing bet which i won . they now won't give me what i was promised , making up lies saying i used the casino offer even though the proof is in my account history . Nothing but Scammers
April 26, 2025
Unprompted review
Account name andrea skinner
Account name andrea skinner
So far so good I just joined bout an hour ago made a withdrawal waiting on it to come to my bank if that runs smoothly then I will upgrade to 5 stars
April 21, 2025
Unprompted review
Won’t be depositing at casino kings again
I don’t understand why there are any good reviews. My experience was very poor. Created an account today, closed my account today. Need I say more.
April 11, 2025
Unprompted review
I opened an account with casino kings…
I opened an account with casino kings no issues deposited fine no issue made my withdrawal no issue first time round of 175 pound, then won again and proceeded to try withdraw 435 pounds which was then declined and asked for more verification, not a problem gave them the verification withdrawal still not received or documents reviewed making it impossible to get a straight answer via chat and over email won’t state how long it will take to verify. Typical scam ploy to try keep hold of winnings hoping you will give up, I’m now at the point of going to small claims court and IBAS wouldn’t recommend unless you want to jump through hoops for winnings.
will update and change review if the matter is sorted out.
April 10, 2025
Unprompted review
About 50 euros played at Tome of…
About 50 euros played at Tome of Madness and wow...! It was a nightmare. An ongoing losing. No way a winning session could happen. That was creepy. I'm gonna pray they and their kids to be very very sick. Bunch of criminals.
April 10, 2025
Unprompted review
EXCELLENT!!!!!
Once again!!
12+ bonus games on fishin frenzy in about 30 minutes!! With excellent wins!!!
Another slot game with the bells AMAZING!! Won £80+
The roulette is FAB!!!! Lucky number 34 this time for me!!!
SUPER SUPER fast pay outs!! Not one issue with this site!! I would choose this over Ladbroke, uni-bet etc ANY DAY!!
Thanks guys!!!
April 9, 2025
Unprompted review
Never received the advertised joining…
Never received the advertised joining £35 bonus after placing a qualifying £10 bet at odds of 1.5 or above. Emailed customer service to enquire about this but I never got a reply.
March 29, 2025
Unprompted review
1800 payed me 50 pound absolute a joke
1800 payed me 50 pound absolute a joke
March 6, 2025
Unprompted review
Casinokings a scumbag organisationn
Scumbags, rip off merchants, a truely dreadful organisation that YOU MUST NEVER DEPOSIT MONEY INTO.
March 11, 2025
Unprompted review
DO NOT GO NEAR THIS SITE THEY ARE
DO NOT GO NEAR THIS SITE THEY ARE
THIEVES I transferred money that was not credited to my account and they will not give it back
February 26, 2025
Unprompted review
BINGO!
It’s been my casino of choice lately, I’d not played Bingo online before, but it’s fun. Support chat good, a great choice of slots, I’m happy. I’ve also had some good wins.
February 27, 2025
Unprompted review
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