Casino kings Reviews 

116
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

By the looks of the reviews, I’m not going to be seeing my withdrawal any time soon *edit* I am completely wrong and happy to admit it, not sure what the issue with some of these reviewers has b... See more

Rated 1 out of 5 stars

Joke of a company. Been waiting on a withdrawal for nearly 4 weeks now. Quick to take my deposits, regardless of the method I’m paying but then want you to send all these documents through to get you... See more

Rated 1 out of 5 stars

Awful customer service, non substantive replies to everything asked. Awaiting a £420 withdrawal for 2 weeks.Every document uploaded only one verified and no updates can be given. Complaints team do no... See more

Company replied

Rated 5 out of 5 stars

I was a bit worried when i read the reviews for this site but honestly I can’t fault them. My withdrawal was approved and in my bank within 2 hours and on a Sunday also. Great choice of games and I en... See more

Company details

  1. Casino

Written by the company

Step into the realm of Casino King, where luck bows to you! This isn't just any online casino and sportsbook; it's where the savvy meet the stylish. With a crown on your head and a winning hand in your pocket, Casino King lets you play like royalty. Get ready to reign supreme in a world where every spin, bet, and roll is fit for a king!


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You should know

1.9

Poor

TrustScore 2 out of 5

116 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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1.9

All reviews

(116)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BINGO!

It’s been my casino of choice lately, I’d not played Bingo online before, but it’s fun. Support chat good, a great choice of slots, I’m happy. I’ve also had some good wins.

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers…offer £75 bonus with x50…

Scammers…offer £75 bonus with x50 wagering requirements 😂. So you would need to win above £3750 before any cash out.. not going to happen. Game win play is absolute shocking… £1300 game play in two days without no return… this website needs to be reported and investigated….

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

If I wer to sit & wrote every thing…

If I wer to sit & wrote every thing thats wrong with this casino I'd be here all week.. but I will say this.. I tried playing a game that was on the verge of breaking down last week a £20 deposit took me 5 & a half hours to finish. The game was closing down the spins wer spinning out so I had to log off then when I'd try to log back on the screen would be black it would take another half hr to log in.. then the game completely shut down & wouldn't play at all saying server error completely dead. When I headed to live chat to discuss this one of the agents i spoke with Kiriakos asked me "would u like to close ur account??" So so rude when I'm on here asking for some help. I contacted several agents explaining my issue not a single free spin or anything was offered for my troubles not even an apology from most. I was informed by one agent the games was facing technical difficulties, so then why let me deposit my money & use this broken game? Also if u set a deposit limit then go to play there is always an issue noone seems to know what's going on every agent tells u a different story. Major stress levels.. There is one good thing about this site & that is Simone. Simone will listen to u she will help u the best she can & she is a credit to this business also Mark. These two people will do theyr best to help u.. I asked another chat agent if I could have some spins as they wer allowing me to throw money away on a broken game, something for inconvenience.. the guys reply no we do not offer spins but am sorry for the "inconvenience" I sontcknow how these people get away with this. Managers do arnt accessible.. but they need to start making themselves accessible because theyr business is in ruins. I have played maybe once or twice and its been smooth but 9 times out of 10 there's a problem om deposit. Either the code don't work or the game won't play or I can't sign in.. there is ALWAYS an issue. Awful

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Big daylight robbing scam

Big daylight scam. Balance reduces during gameplay for no reason
2 weeks since withdraw request. No explanation.
Avoid at all costs. It's not worth the risk.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Deposited £20 tried to withdraw £100…

Deposited £20 tried to withdraw £100 got declined sent all my id I have and tried to contact them no joy

December 27, 2024
Unprompted review
Casino kings logo

Reply from Casino kings

Hi Casey-Mae ,

To help us locate your account and resolve this matter promptly, we kindly ask that you contact our dedicated Customer Support Team at customersupport@instantgamesupport.com with the email address registered to your account.

Rest assured, we’re committed to addressing your concern as quickly as possible and providing the support you need. Thank you for your understanding and patience!

Rated 1 out of 5 stars

Winning bet changed to not accepted

I placed a bet at 2.18 odds. The bet accepted. The bet was sitting there in my open bets. The bet went on to win and then the bet all of a sudden was not accepted and they returned my stake instead and adjusted the stake to £0 with the bet still in my bet history. Live chat have been useless taking ages to respond with their standard generic replies. Scammers.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience so far

Very good experience so far, great selection of popular games, rtp is fair considering to other sites I use and have used. But it’s gambling so I take the good days as well as the bad days, also I dont gamble every day or week, usually just a few days a month with a set budget. And not to chase the losses just take it on the chin.
Keep up the good work. 👏 👏

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Awful offers you a bonus and then when…

Awful offers you a bonus and then when you tried to withdraw original payment want you to gamble with that causing financial distress chat system is awful no 1 Response to chat try to email support doesn’t go through

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

My new favourite

My new favourite!

After using other sites/apps for slots I wouldn’t use anywhere else from now on.

Good bonuses, No issues withdrawing and easy to use. What more could you want!!

August 31, 2024
Unprompted review
Rated 4 out of 5 stars

No. 1 betting experience

A smashing website to place bets on or hit the slots, great winnability and very frequent bonuses! My new favourite online casino by a mile!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Slot heavy !

Great selection of bonuses and very fast withdrawals.
Lovely selection of slot games and live games.
I am not a sports fan so I cannot comment on the sportsbook but it looks good !

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars!

Great sign up bonuses and quick withdrawals. Easily my favourite online casino.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Bonus

The bonus games are really good. Quick and easy withdrawals. I really recommend Casino Kings l.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

If I could give and extra star I would

If I could give and extra star I would.

I have used many online casinos but this one stands out out of all of them.

The superb Bonus’, the excellent support, the variety of different games and much more makes this casino (for me) the best and I know I will keep a strong loving for the website and all the people behind it to make it so great.

Highly recommend to anybody.

July 30, 2024
Unprompted review

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