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Cast Iron Radiators 4u Reviews 

344
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very good experience with this company, great service all round, thank you. Customer service was excellent and all my questions answered when I called. The radiators are stunning!! Absolutely lovely t... See more

Company replied

Rated 5 out of 5 stars

From the time I viewed their website, until the day my order arrived, staff at Cast Iron Radiators 4U were extremely helpful. My calls, and queries, were always answered professionally and, when a... See more

Rated 5 out of 5 stars

Have bought three radiators online. I did phone for advice and found their Customer Service superb. They did price match, and the rads arrived well protected and as advertised. I recently visited t... See more

Rated 5 out of 5 stars

Found ordering a little complicated but thats because of the vast range and colours available But once i called the staff were very knowledgeable and helpful which then made it easy Our rads turne... See more

Company details

  1. Radiator Shop
  2. also in
  3. Boiler and Heating Service
  4. Heating Contractor
  5. Heating Equipment Supplier

About Cast Iron Radiators 4u

Written by the company

Cast Iron Radiators 4u is a specialist UK supplier of premium, traditional heating solutions, operating from our Kiln Road base in Portsmouth since 2002. We dedicate ourselves to helping homeowners, restoration experts, interior designers, and trade professionals find the perfect statement heating for period properties, renovations, and character homes.

As an established online cast iron radiator specialist, we offer an unrivaled selection of classic designs. Whether you are looking to buy traditional column radiators, ornate Victorian-style radiators, or sleek, minimalist school house radiators, our collection combines timeless heritage aesthetics with modern central heating efficiency. We supply a vast range of options, including pre-assembled, off-the-shelf stock ready for fast delivery, as well as fully bespoke, made-to-order sections finished in custom paint colours or beautiful hand-polished options.

To complete your installation, we also stock a comprehensive range of essential heating accessories, including traditional and thermostatic radiator valves, luxury pipe shrouds, and wall stays designed to match the weight and style of cast iron.

Discover our complete collection of heritage heating at www.castironradiators4u.co.uk, or contact our expert Portsmouth-based team on 02394 216 216 for specialist advice on BTU calculations, custom sizing, and bespoke finishes.

We will always respond to any reviews within our 24 hour service level agreement.

For our full catalogue of Radiators see Radiators 4u, for Column Radiators see Column Radiators 4u, for Radiator Valves and Accessories, see Radiator Valves 4u.

Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

The delivery of my brushed stainless steel valves was very prompt. They look great on my retro radiators, I am very pleased with them

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Our perfect radiator!

The service provided was personal quick and reliable. There was always someone there to speak to when I had a question and our radiator is just, beautiful! It’s exactly what we were looking for and totally worth the money we spent!

December 10, 2017
Unprompted review
Rated 5 out of 5 stars

A house full of new rads

I recently refurbished our house and replaced all our radiators .
CastIronRadiators4u supplied all of the radiators , valves and fittings.
Their website is simple to negotiate and has an amazing range of styles to choose from.
Their service is great.
Supply times as promised and prices very competitive.
I recommend them

November 30, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, from order to delivery, fast and efficient and the radiators are if an incredibly high quality, would not hesitate to use them again and would reccomend them every time.

November 30, 2017
Unprompted review
Rated 5 out of 5 stars

The radiators are fantastic colour …

The radiators are fantastic colour perfect delivery great could do with a two man team took 3 of us to lift only disappointing thing was wall stays didn’t match even though they are inside rad you can still see them and a small tin of touch up paint to match radiators would of been a nice touch these little things make a big difference to customer satisfaction so I would rate 85% instead of 100% thankyou

November 23, 2017
Unprompted review
Cast Iron Radiators 4u logo

Reply from Cast Iron Radiators 4u

Hello Michael

Thank you for your feedback, it is very important to us.
We are pleased you are happy with your order, and thank you for the positive comments


Reference – The Wall stays

I have tried to call you to discuss the matter of your walls stays and I believe we can resolve this for you.

We do have wall stays available in different finishes or I can certainly see if we can get you some touch up paint sent out.

Please do call me on 02393162168 as we would like to work with you to ensure your experience with us is 100%

Again thank you for your review.



Laura Hazzard
Customer Service Manager

Rated 3 out of 5 stars

Overall experience good

Overall experience good, but ordering process frustrating. Sent in order then had to confirm order 3 times (not sure what was happening?) which meant order took a little longer than expected. Finish on one of the radiators was very rough and grainy (I have not been able to get rid of this, even after 3 coats of paint!) significantly reduces the quality impact I was looking for from a castiron radiator. Maybe someone could advise me how to smooth the surface of this radiator. The other radiator is fine, so it is not all part of the cast iron finish.

November 20, 2017
Unprompted review
Cast Iron Radiators 4u logo

Reply from Cast Iron Radiators 4u

Hello Maureen

Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager. All issues are investigated by our customer services team.


Reference – The Finish Of Your Radiators and The Ordering Process

I am sorry to hear that you are not pleased with your radiators and processing your order took longer than you expected.

I tried to call you today to discuss this, and have left a voicemail.

I am keen to speak with you to gather more information which will enable me to investigate this matter fully.

Please do call me on 02393162168


Again, thank you for your feedback and apologies for any inconvenience caused.

Laura Hazzard
Customer Service Manager

Rated 5 out of 5 stars

The radiators are absolutely stunning

The radiators are absolutely stunning ! I am delighted with them

The sales teams were great in helping me ensure I ordered the correct items, and accessories.

The delivery was on time, the driver was helpful and polite.

You need at least 2 friends to help get them in the house though !!

November 16, 2017
Unprompted review
Rated 5 out of 5 stars

Found ordering a little complicated but …

Found ordering a little complicated but thats because of the vast range and colours available
But once i called the staff were very knowledgeable and helpful which then made it easy
Our rads turned up on excatley the day they said and we were absolutely thrilled with them
Great product and highly recommended

November 16, 2017
Unprompted review
Rated 4 out of 5 stars

Fab radiator

Fab radiator. Excellent delivery. Would have given 5 stars if the communication was better. Our order was received with a confirmation that it would be delivered within 2/3 weeks. After 3 weeks had passed I had to chase with an email for a delivery date. Everything else was fine and would buy from again.

November 13, 2017
Unprompted review
Rated 5 out of 5 stars

Victorian renovation?

Renovating my son,S house he had his heart set on a trad Victorian bathroom , the Parisian rad ticked all the boxes, complimented with the brushed nickel valves. Fast service and great advice it was a winner. Recommend to anyone wanting authentic style reads.A*****🤗

November 9, 2017
Unprompted review

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