Caviar Classic London Reviews 

623
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... See more

Rated 3 out of 5 stars

Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... See more

Rated 1 out of 5 stars

Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.

Rated 1 out of 5 stars

My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... See more

Company details

  1. Cold Cut Store
  2. also in
  3. Food Products Supplier
  4. Gourmet Grocery Store

Information provided by various external sources

Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

623 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.3

All reviews

(623)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb & Consistent Quality

I’ve been buying from Caviar Classic for the past 7 years and they never disappoint. I have tried quite a few and always been impressed with the taste. They are my first choice. Highly recommended!

December 22, 2022
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Rated 1 out of 5 stars

I ordered caviar on 10th December

I ordered caviar on 10th December, was assured a 1-2 day delivery with UPS… it’s now Christmas Eve and after several phone calls and reassurances that my order would be delivered today, my order never arrived…it’s a Christmas tradition that has been totally ruined…

December 24, 2022
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Rated 5 out of 5 stars

All-round top class

Easy to navigate web site. Good selection of caviar, well priced.

Easy ordering and prompt delivery.

Have used many times and will continue to do so.

November 24, 2022
Rated 4 out of 5 stars

Product as ordered

Product as ordered. My only comment about delivery would be that having selected express courier delivery because of the Royal Mail strikes I found it odd that the company should still choose to use Royal Mail as the carrier. Delivery was certainly not "express".

October 28, 2022

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