Caviar Classic London Reviews 

623
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... See more

Rated 3 out of 5 stars

Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... See more

Rated 1 out of 5 stars

Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.

Rated 1 out of 5 stars

My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... See more

Company details

  1. Cold Cut Store
  2. also in
  3. Food Products Supplier
  4. Gourmet Grocery Store

Information provided by various external sources

Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

623 reviews

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No recent history of asking for reviews

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2.3

All reviews

(623)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent products, impeccable service

I've used Caviar Classic a good few times now. These guys stock a wonderful range and variety of incredible products and never fail to deliver.
Customer service is excellent and they remain my number one go to for caviar by post. Products arrive packaged well and chilled. They also often have various deals on the go which makes them all the more attractive.
Buy with confidence.

October 2, 2022
Rated 4 out of 5 stars

Let down by Royal Mail - 3 days to deliver

24hr service rubbish these days, even before the strikes.
Not your fault, CC, no alternative delivery means.
Fingers crossed that when I open the tin (in fridge now) it will still be OK. Thanks to your excellent packaging, was still cool on arrival

August 26, 2022
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Rated 5 out of 5 stars

Great Product and Very helpful company

Very helpful company. Great quality product at very competitive prices. I was a lot more familiar with Caviar House and their products but will use Caviar Classic a lot more for those special occasions.

July 28, 2022
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Rated 5 out of 5 stars

Staying in for special occasions

Never had a problem with delivery nor product. Got my stock in for Jubilee weekend. I have no particular favourite but now no longer serve on blinis but warm buttered toast. Soured cream and chopped shallots and egg on the side. I have my caviar dishes for presentation. Thanks for delivery to the door that has never been late

June 1, 2022
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Rated 4 out of 5 stars

I would have given 5 stars

I would have given 5 stars, but it was my first order and the delivery did not arrive as per the website, which was very disappointing as I had a dinner party that I needed it for.
I did email and the response was almost immediate and delivery was made the next day, which I was very impressed with the fact that the resolution was rapid.
I was very impressed with the standard of the Caviars that I ordered and I will definitely be ordering from them again.

April 28, 2022
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