I wanted assistance on a matter, to be fair, the solicitors could really do much of practical help. But, they still provided great advice via email. Stephen Hampson was very helpful. This is a huge b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After contacting CEL in desperation as a Senior Citizen who had been swindled out of her life's savings I was assigned, as my case handler, a Mr CJ Sharkey, a paralegal. Mr Sharkey has very quickly b... See more
Company replied
Although I know nothing about the chance to recover my funds from those investing in Crypto.. 😳 I am hopeful with the excellent assistance from Hannah Lowe of CEL that at least my scammed funds coul... See more
Company replied
Beverly was extremely courteous and helpful during our conversation. She was most professional in the way she got me tell exactly what she needed. This was my first contact with CEL, if they are all a... See more
Company replied
Company details
About CEL Solicitors
Written by the company
CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.
Our Areas of Expertise
At CEL Solicitors, we specialise in a wide range of services, including:
Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
Learn More
Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
Learn More
Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
Learn More
Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
Learn More
Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
Learn More
Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
Learn More
Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
Learn More
Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
Learn More
Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
Learn More
Our Commitment to Clients
At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.
Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.
Why Choose CEL Solicitors?
- Nationwide Reach: We serve clients across the UK, bringing our expertise to people in need of legal assistance, no matter where they are located.
- Family-Run Firm: As a family-run business, we value the relationships we build with our clients and treat each case with the care and attention it deserves.
- Proven Track Record: Our team has a strong history of success in recovering significant compensation for our clients, helping them move forward with their lives.
Get in Touch
If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.
Contact info
20 Chapel Street, L3 9AG, Liverpool, United Kingdom
- 0808 273 0900
- info@celsolicitors.co.uk
- www.celsolicitors.co.uk
4.8
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What to do if you are scammed
The gentleman who's name was Callum was very supportive listened to me and noted what I said
July 1, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback about Callum.
Quality Service
Wendy was welcoming, well versed in the services her company CEL Services provides, very forthright and with calming demeanour
June 17, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback about Wendy.
I am feeling more reliable and…
I am feeling more reliable and comfortable with this service.
July 1, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Advisor was help and supportive of the…
Advisor was help and supportive of the situation/incident I described.
July 1, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Paul Carson was really helpful and…
Paul Carson was really helpful and reassuring
July 1, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback about Paul.
I submitted my claim and was impressed…
I submitted my claim and was impressed to receive a call from Paul Carlson within a few hours. He was polite, highly professional, and supportive as he took time to carefully walk through my cryptocurrency fraud claim. This made the initial process feel less stressful.
July 1, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for taking the time to leave your feedback, we really appreciate it. Paul will be glad to know that you were happy with his service.
Cel solicitors absolutely brilliant…
Cel solicitors absolutely brilliant thanks to Paul very helpful
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
Paul was really nice and super helpful…
Paul was really nice and super helpful when addressing the issues I had and my case
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
He listened
He listened, explained everything so well and I felt comfortable enough to give them the information they needed.
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
Great service
Spoke with Paul Carson today at CEL about a fraud committed against me at the start of the year. He was very helpful and explained all the steps the company will take to try and recover the money I lost and all the charges relating to that. He has installed confidence that they will get the job done. Let’s hope they do and can recover the money I lost.
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for taking the time to leave your great feedback about Paul, we will be sure to share your kind words with him and the wider team.
I have been contacted by Callum…
I have been contacted by Callum Williams and he has been really friendly and understanding.
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback about Callum.
My initial contact with Mathew Beumont…
My initial contact with Mathew Beumont has been extremely reassuring. I’m hoping this fantastic communication and transparency continues to the end with a successful outcome
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant review, we will be sure to share your kind words with Matthew.
I have just made the initial call to…Mathew B
I have just made the initial call to CEL and Matthew has been very supportive in this sensitive issue. He explained everything in detail and gave me the slightest hope in pursuing this further. He was very understanding to my situation and put me at ease.
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for taking the time to leave your feedback about Matthew, we will be sure to share your kind words with him. We wish you all of the luck moving forward.
Very good customer service with Paul…
Very good customer service with Paul Carson.
June 30, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
I contacted CEL Solicitors hoping they…
I contacted CEL Solicitors hoping they ll be able to solve the criptco scam . Paul Carson was promptly answering my question in such sensible way
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
useful clear advice
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your feedback.
Mark Twist was very kind
Mark Twist was very kind, he went through the kind of support and help in detail and answered all my questions.
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback about Mark, we will be sure to share your kind with him.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had an excellent experience with Paul Carson. From the very first conversation, he provided a fast, efficient and highly professional service. He responded quickly, listened carefully to my concerns and explained everything in a clear and easy-to-understand way.
Paul was knowledgeable, patient and genuinely cared about helping me. He answered all of my questions without making me feel rushed and gave me confidence throughout the process. His communication was outstanding, and his prompt responses made a stressful situation much easier to deal with.
It’s rare to receive customer service of this standard. Paul is a real credit to the firm, and I wouldn’t hesitate to recommend him to anyone looking for expert legal advice and exceptional client care.
Thank you again, Paul, for your outstanding support and first-class service.
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Paul provided the professional, responsive, and supportive service you deserved.
Your recommendation means a great deal to us, and we'll be sure to pass your feedback on to Paul. Wishing you all the very best for the future.
David Leah has been very helpful so far…
David Leah has been very helpful so far in the investigation into the scam , so hopefully we will have a successful outcome.
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your lovely feedback, we will be sure to share your kind words with David and the team.
The time and understanding that was…
The time and understanding that was taken was very good and helpful
June 29, 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.