They answer very fast good customer service but that refund processed takes a little bit longer
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I love the fax shipping the item came in! But since my item was new, I expected the primary holder of the box to be in better condition and not scratched up. But other than that, the item was fine and... See more
I think they are a reliable company but their return policy is not great! They charge to return …kind of ridiculous in this day and age where there are numerous places online to shop that have better... See more
Delivery fantastic. They advertised the bag in the incorrect size. I note they have since updated their website. I have then been charged £20 to return the bag. Again a vey efficient service. To then... See more
Company details
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Luxury Online E-Commerce Platform with over 500 Brands
Contact info
3.6
Average
140K reviews
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everything came in amazing condition
everything came in amazing condition. was fast shipping had no problems
April 16, 2026
Very efficient.
April 9, 2026
Poor Packaging and Late Dispatch.
Poor Packaging and Late Dispatch.
I received the notification from DHL that the parcel was being dispatched that the paperwork was arranged, the pick-up from the sender took multiple days (week days not a weekend), this delayed the transit. Then when the package arrived that was a very costly Moncler jacket (far from cheap fast fashion) I was blown away at how carelessly and cheaply the garment was shoved into the box and packed. I have imagery of this that I am more than happy to provide. I have received garments from other such similar companies as "Cettire" for garments that are far more expensive and far cheaper than this Moncler Jacket. I was appalled that high-fashion garments could be handled, shoved and packaged so pathetically. I love the jacket, it fits perfectly, is made exquisitely but Cettire really should look into how these designer garments are shipped, packed and handeled.
April 15, 2026
Awesome quality of shoes
Awesome quality of shoes , awesome delivery time. I will definitely order from Cettire again.
April 16, 2026
Wrong Size
I was sent the wrong size I ordered a large in the AMI Paris Tshirt and a medium arrived and it's too small
April 16, 2026
Returns take forever
Ordered shoes which came really quick. They were too big, I boxed them back up and followed return instructions and sent back immediately. All I wanted was store credit to order the right size. It took a month from the time my shoes were received by the store for my refund to be issued back to me. I was still charged a $28 refund fee.
April 15, 2026
Very fast shipping
Very fast shipping. No problems. No issues. Would order from them again.
April 15, 2026
I returned the shoes and they were…
I returned the shoes and they were received a week ago by Cettire (I received their confirmation). However, I did not receive a refund for the purchase. The shoes I ordered were way too small: I could not put them on.
April 7, 2026
Amazing!!!!
April 2, 2026
Matches the description
Matches the description. Best price, best service, fast delivery. I recommend.
April 8, 2026
Shirt was not like the picture came as…
Shirt was not like the picture came as crop top and was to small
April 14, 2026
Hello
Hello, I ordered a trouser of Missoni. It was debited from my bankaccount on April 16. Can you please inform me???
April 15, 2026
Item arrived in a timely manner
Item arrived in a timely manner. Great price for beautiful designer product.
April 8, 2026
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