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Rated 4 out of 5 stars

I love what I ordered, but the lack of communication between purchasing and actually getting the order was lacking. It took a very long time to receive what I ordered so keep that in mind when purchas... See more

Rated 4 out of 5 stars

Customers support is excellent The quality of the garments is really good Sadly 2 of my 4 purchases did not fit me but I got compensation for my disappointment which is very nice of Cevaf

Rated 5 out of 5 stars

Being a senior citizen and not savvy with the computer. I had questions and needed help after ordering. This company emailed me back promptly answering all of my questions and gave me peace of mind.... See more

Rated 4 out of 5 stars

One of the 3 blouses that were all size small, is way too large so I just contacted the company and am hoping their customer service is great and I will receive a full refund speedy. Thank you

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3.6

Average

TrustScore 3.5 out of 5

478 reviews

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3.6

All reviews

(478)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievable quality and fit!

First time shopper but loved the look of the sweater so took a chance. The sweater is so beautiful, instantly received compliments and the quality and value is unbelievable. Will definitely shop here again!

December 1, 2023
Unprompted review
Rated 4 out of 5 stars

I love the sweater

I love the sweater! Very happy with the quality and value. The only reason I did not give 5 stars was it took too long to process the order and get it out for delivery. But I will be purchasing in the future.
Thanks, Delynn Stacy

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Everything fit

Everything fit. True to size. Great customer service. Will definitely buy again from them as this was my first time.

October 18, 2023
Unprompted review
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Rated 1 out of 5 stars

Terrible with returns

I am in the middle of issues as we speak. I ordered two items which took over two weeks to arrive. One item cost about $60 and did not fit me. It was too small. I had to search high and low to find how to return. Now on email round three with latest offer being “we’ll give you $14 and you can keep the item. Is that ok?” If that doesn’t say it all I don’t know what does. Someone needs to shut this company down.

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered 2 sweaters a month ago and they have not yet arrived. I have reached out to customer service without reply. When I track my shipment via their website, it doesn't recognize the order number. I am concerned this may be a scam.

August 21, 2023
Unprompted review
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Rated 1 out of 5 stars

Overpriced, underdelivers.

Incredibly low quality items. Returns are expensive and inconvenient - I was given a return address in Dubai. I'll never order from them again.

August 23, 2023
Unprompted review
Rated 1 out of 5 stars

POOR Quality & Customer Service

The clothes I received were of poor quality and I'm still trying to receive a refund. The company has offered a monetary payment (40%) to keep the items rather that a full refund. Even at a 40% discount the garments are not wearable.
Over 2 months later and I'm still trying to get a refund!!

July 24, 2023
Unprompted review
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Rated 3 out of 5 stars

Not what was advertised

Awaited a couple of weeks for delivery. Dress fitted well but colour wasn’t what I expected . Green yes but the white was not white but a grey. Disappointed in this as dress as wasn’t cheap! Won’t be buying again

July 7, 2023
Unprompted review
Rated 2 out of 5 stars

2 ordered 1 received

I ordered 2 dresses, order accepted and a couple of days later I receive part refund. No explanation or other communication. The 1 dress was received and was as described.

July 21, 2023
Unprompted review
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Rated 3 out of 5 stars

disappointed

I bought a dress which did take around 2 weeks to arrive. In the picture the dress looked white and green but when it arrived it looks more like grey and green. Disappointed yes and can’t be bothered to return as would take too long for refund! Moral of story yet again don’t buy online if you don’t know the company

July 7, 2023
Unprompted review

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