CGT Lettings Reviews 

164
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

My tenant reported a leak on Friday at 16.15 and despite being open until 17.00 there was no answer and no response. I rang again on Monday morning and left a further 2 messages at 9.15am and 9.37am... See more

Rated 5 out of 5 stars

We received first class service from start to finish from Quedgeley branch. All staff were consumate professionals and certainly made a very stressful process almost bearable. Special thanks goes to... See more

Rated 5 out of 5 stars

My first introduction to CGT was through Hannah Roberts as the agent. She was very capable and super helpful with helping us find the location and providing information above and beyond what most agen... See more

Rated 5 out of 5 stars

We've just let a property via the Tewkesbury branch and found Beckie and Becky a pleasure to deal with. Becky C in particular really helped me out with an issue that prevented me making a 150 mile... See more

Company details

  1. Property Management Company

Written by the company

Letting Agents covering Cheltenham, Stroud, Gloucester, Tewkesbury and Quedgeley/Kingsway.


Contact info

4.2

Great

TrustScore 4 out of 5

164 reviews

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No recent history of asking for reviews

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Replied to 16% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(164)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

CGT LETTINGS quedgeley have looked…

CGT LETTINGS quedgeley have looked after the renting of our properties for several years, we have been very happy with the service they provide, they are always very thorough and prompt to sort out any problems, I can’t fault the staff, Sarah, Lexi and Beth, they are always very friendly and approachable, thanks to you all for your recent help. Jacqui and Will Turner

July 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Beckie - you’re a star 🌟

Beckie made the whole process painless from start to finish. We’ve never rented before so had no idea how it all worked and we were also stressed as we’d sold our house and really needed somewhere to live. Can’t thank her enough!!! 😊

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, personal and always willing to help. prompt to answer emails and phone calls. supportive throughout our process of renting through them.
Thank you

May 15, 2025
Unprompted review
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Reply from CGT Lettings

Thank you for your review

Rated 5 out of 5 stars

Great agency because of great people.

So far I have no issues with CGT Lettings Tewkesbury. 90% of my dealings have been with Beckie Cook and she is, in one word, fantastic. Very friendly and approachable. Kind demeanour and keen to help with any inquiry. I had lots of questions because it was my first time moving out, Beckie and the team were able to assist and guide me seamlessly. I hope this fantastic service continues throughout my tenancy. So far, all good!

July 24, 2025
Unprompted review
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Reply from CGT Lettings

Thank you so much for the review, it is great to hear about your experience with the Branch

Rated 5 out of 5 stars

Such a pleasant experience

Such a pleasant experience, from start to finish. Respectful, happy and a joy to work with. Nothing was too much trouble, and courteous even when I, was falling apart.

July 22, 2025
Unprompted review
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Reply from CGT Lettings

Thank you for your review

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Rated 5 out of 5 stars

Great Viewing Experience

Hannah Roberts was extremely friendly and was easy to communicate with. She was very informative. We had a great experience viewing 127 Great Oldbury Drive. Thanks Hannah 😊

July 18, 2025
Unprompted review
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Reply from CGT Lettings

Hannah is a recent addition to the team, so this will mean a lot to have such great feedback.

Rated 5 out of 5 stars

According to me it was very precise and…

According to me it was very precise and very much helpful and Ms Hannah Roberts was very polite and punctual and she has cleared all my doubts and also explained all the future procedures if I am selected

July 17, 2025
Unprompted review
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Reply from CGT Lettings

Hannah is a recent addition to the team, so this will mean a lot to have such great feedback.

Rated 5 out of 5 stars

Excellent Hannah Roberts!

How she explains everything on every detail and help me to understand how is going to work on get everything sorted online and help me to understand how is work the deposit and holding fees!!!
Hannah Roberts
Thank you for everything today!!

July 16, 2025
Unprompted review
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Reply from CGT Lettings

Hannah is a recent addition to the team, so this will mean a lot to have such great feedback.

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Rated 5 out of 5 stars

Landlord perspective, provided a personal touch

We've just let a property via the Tewkesbury branch and found Beckie and Becky a pleasure to deal with. Becky C in particular really helped me out with an issue that prevented me making a 150 mile round trip to sort out. It is personal touches like that that make the difference.
The communications to us as landlords have been prompt, requisite and really useful. I have also gleaned from the tenants that they are happy with the agent.

I would thoroughly recommend them.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fab service

Joe was wonderful from start to finish! Everything was quick and easy and got us in the house in just a week! Couldn’t recommend this company and Joe more!! Thanks so much

June 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend CGT Lettings

I must commend CGT Lettings (Gloucester Branch) for their professionalism in managing our property. In particular, I would like to mention Paris Organ, who has been our dedicated lettings negotiator from the outset. Paris has been dependable and ever present, ready to answer all the questions we had as landlords, making the handover process seamless and stress-free. I would highly recommend CGT Lettings (Gloucester Branch) and, in particular, Paris Organ for their excellent service and smooth property management experience.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with Lexi as a first time…

Dealing with Lexi as a first time renter was an absolute breeze, so helpful and very quick with communication.

June 10, 2025
Unprompted review
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Reply from CGT Lettings

Lexi is a recent addition to the team, so this will mean a lot to have such great feedback.

Rated 4 out of 5 stars

Tahlia Gwillan has been extremely…

Tahlia Gwillan has been extremely helpful and methodical in helping to sort issues with my fences. She has kept in regular contact. CGT have been extremely good throughout my tenancy and very supportive.

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

Outstanding service. Have been really happy with the support of moving home and the rapid response in everything. Alison was very professional and provided exceptional service as is the rest of the team at CGT. Highly recommended.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Moved into a CGT property recently and…

Moved into a CGT property recently and the Gloucester team where amazing from start to finish! the ladies that helped me , Molly, Sophie and Paris where so patient and attentive and helped me get all the paper work done and keys handed over so efficiently.

Honestly what a pleasure to deal with.

Thanks guys!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Quality lettings agent

As a landlord it is so important to be able to trust and rely on a lettings agent. That is exactly how we feel about CGT. They seamlessly tackle all tasks from tenant finding and management through to the paperwork and maintenance. Highly recommended!

May 31, 2025
Unprompted review

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