Chaakoo Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Many reviews did not match our experience

We visited this restaurant based on its glowing reviews mostly from Google, and were looking forward to a good experience.

Food:
The Kids’ Chicken and Chips were a hit with our child, though it was disappointing that the dish came without any vegetables or salad. The naan and grilled chicken skewer were both fine, but the rest of the meal didn’t live up to expectations. In my view it was poor. I ordered the Thali, choosing six different small dishes, mostly sharing a base of watery daal with very similar flavours. The starters seemed to be pre-frozen, deep-fried items — nothing particularly fresh or distinctive. My wife ordered separately, fish curry, rice and bread.

Service and Pricing:
The service felt indifferent. We were two adults and one child, and the menu clearly stated that the “Thali for two” was £23.95 — it did not indicate this was a per-person price, so I questioned the price and was reassured it was one charge. I ordered the Thali; my wife chose a separate fish curry with rice and bread. later a different staff member approached and said I needed to order three more dishes, which contradicted the menu wording. I explained we were ordering just one thali, not two. Again, I was assured there would be one charge as per the information on the menu.

However, when the bill arrived, we had been charged £23.95 each for the Thali. When my wife raised this with the staff, she was told nothing could be done unless we waited for a manager. At that point, we decided to leave.

Atmosphere: It has a 'pub with food" chain vibe.

Overall, it’s a shame, as the hundreds of positive reviews promised much, but between the disappointing food and the billing confusion, we left feeling let down.

June 15, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look