Chairish Reviews 4,443

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,792 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described and pictured, often exceeding expectations in terms of quality and authenticity. The delivery service is consistently highlighted as flawless, prompt, and handled by professional and helpful staff who go above and beyond. People appreciate the secure and well-done packaging, which ensures items arrive in perfect condition. However, some customers occasionally reported issues with delivery times being longer than expected or items arriving damaged. A few people also mentioned that the product descriptions or images were not entirely accurate, leading to discrepancies in color, material, or condition upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality and accuracy. Many reviewers praise items for being... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Quality

People report positive experiences with quality. Many customers praise the products for being exactly as... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the professionalism,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism, kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first order from Charish. I'd watched it for years wondering how well things were handled and if the product was as pictured. From the moment the plaques arrived it was very pleasant. The... See more

Rated 5 out of 5 stars

As a first-time buyer with Chairish, I had a great experience. The saddle stand I purchased was accurately described, and the photos clearly reflected its authenticity and age. The packaging was... See more

Rated 5 out of 5 stars

I have been purchasing from Chairish.com for years. When the mainstream manufacturers stopped producing my “look” I turned to Chairish. We have never had a product arrive that was anything except wh... See more

Rated 5 out of 5 stars

The selection in your online catalogue and the service from your seller were excellent. What I find hard to put up with from online big businesses is this constant asking us what we think, etc. I don'... See more


Company details

  1. #1 of 1 best companies in Used Furniture Store
  2. #1 of 2 best companies in Antique Furniture Store
  3. #54 of 166 best companies in Furniture Store
  4. #5 of 31 best companies in Living Room Furniture Store
  5. #3 of 31 best companies in Outdoor Furniture Store

Written by the company

Chairish is the design world's ultimate destination for home furnishings and art. It's beloved by interior designers and tastemakers—who come for the rare vintage, antique and contemporary pieces, and stay for, well, lots more of that, with 2,000+ expertly edited items added daily. Every month, millions of shoppers strike gold (or lacquer, or marble, or ornately carved wood) on Chairish, a platform where buying and selling is smoother, more sustainable, unexpectedly intimate, and always, always delightful. What Makes Us Chairish? EXPERT EYE Everything you see on Chairish has been screened by our curators — ensuring our unique and sharply edited inventory features the most exceptional available in the US and Europe. THINKING SMALL While we might be big, we're made up of many brilliant little parts. Our platform now connects more than 12,000 small businesses, practising artists and makers with design lovers from around the world. SUSTAINABLY CHIC Green shopping means going vintage. Since Chairish began, we've kept 787,364 (and counting) gently loved items in circulation — 85% of our inventory is vintage. Every time you rechairish something, be it a space-age lamp or a lavish tiger print rug or a velvety sofa or a rare art book, you're extending its life and contributing to a kinder, more circular economy. Read our complete Chairish Resale Report.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 2 out of 5 stars

The shipping took nearly 2 months

The shipping took nearly 2 months. After the original shipper cancelled, it took another month for Chairish to get a new shipper. Customer support was nearly useless...they couldn't do anything for me. The shipper that finally delivered my item was wonderful!

April 6, 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 5 out of 5 stars

An Excellent Experience

From start to finish, an excellent experience. Item was top quality and as described. Communication was excellent and shipping was timely. Delivery was very professional, too. Thank you so much.

April 4, 2026
Rated 5 out of 5 stars

Everything is so easy

Everything was so easy. Great service and the chair was better than I expected. The dealer handled everything quickly and there were no issues.

April 5, 2026
Rated 4 out of 5 stars

Delivery went well

Delivery went well, very courteous driver. It work out but the notification from the driver came on really short notice, an earlier schedule info would be preferred.

April 5, 2026
Rated 1 out of 5 stars

They lie about shipping costs!

Chairish has good merchandise so I am trying hard to work with them despite their difficult and unpleasant nature. I tried to order a $950.00 cocktail table/plant stand. They offered a shipping cost of $450.00 arranged by the shipper despite a distance of approx. 100 miles or offered to have me pick it up myself which would have been inconvenient. I complained about the shipping cost. A few days later they sent me a special offer that included seller arranged shipping at $0.00. I placed the order but your system refused to honor the offer and tried to collect the $450.00 for shipping. I called Chairish and they said the special offer was a mistake and that there was nothing "special" about the offer. Why did they waste my time with these games? I later ordered a lower quality cocktail table/plant stand from Chairish which had a reasonable parcel service shipping cost. I am really trying to work with Chairish despite the unpleasantness.

April 4, 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 5 out of 5 stars

New to Chairish and LOVE it!

To be honest I never heard of Chairish before and was skeptical at first. I really liked the item so I decided to take a chance and order from there. I was amazed the item shipped out the following day, transaction was quick and smooth. I am now a Chairish member!

April 3, 2026
Rated 5 out of 5 stars

sleeping soundly



The antique Stickley settee that I found on
Chairish met our need as a place to rest a weary head. Delivery agents were polite, accommodating and efficient, as they moved the sofa into place quickly. They relocated other furniture items out of the way with ease and little fanfare. Thank you for the no hassle order and delivery as well as a good deal for quality furniture!

April 2, 2026
Rated 1 out of 5 stars

SHIPPING

SHIPPING. FROM BEGINNING TO END. Actually deliver people were fast and efficient. But items were not delivered as scheduled (and after a month's delay), were not on truck, had never been moved from NJ warehouse, despite me getting alerts they were on their way. No more Chairish shopping for me.

April 2, 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

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