This was my first order from Charish. I'd watched it for years wondering how well things were handled and if the product was as pictured. From the moment the plaques arrived it was very pleasant. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 1 best companies in Used Furniture Store
- #1 of 2 best companies in Antique Furniture Store
- #54 of 166 best companies in Furniture Store
- #5 of 31 best companies in Living Room Furniture Store
- #3 of 31 best companies in Outdoor Furniture Store
Written by the company
Chairish is the design world's ultimate destination for home furnishings and art. It's beloved by interior designers and tastemakers—who come for the rare vintage, antique and contemporary pieces, and stay for, well, lots more of that, with 2,000+ expertly edited items added daily. Every month, millions of shoppers strike gold (or lacquer, or marble, or ornately carved wood) on Chairish, a platform where buying and selling is smoother, more sustainable, unexpectedly intimate, and always, always delightful. What Makes Us Chairish? EXPERT EYE Everything you see on Chairish has been screened by our curators — ensuring our unique and sharply edited inventory features the most exceptional available in the US and Europe. THINKING SMALL While we might be big, we're made up of many brilliant little parts. Our platform now connects more than 12,000 small businesses, practising artists and makers with design lovers from around the world. SUSTAINABLY CHIC Green shopping means going vintage. Since Chairish began, we've kept 787,364 (and counting) gently loved items in circulation — 85% of our inventory is vintage. Every time you rechairish something, be it a space-age lamp or a lavish tiger print rug or a velvety sofa or a rare art book, you're extending its life and contributing to a kinder, more circular economy. Read our complete Chairish Resale Report.
Contact info
548 Market St Suite 69473, 94104, San Francisco, United States
- www.chairish.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful life size porcelain flamingo
Beautiful life size porcelain flamingo. I was concerned about the shipping and the item arriving intact. The flamingo was excellently packed arrived within 2 days. I love it!
May use AI-assist with repliesRead more
The shipping took nearly 2 months
The shipping took nearly 2 months. After the original shipper cancelled, it took another month for Chairish to get a new shipper. Customer support was nearly useless...they couldn't do anything for me. The shipper that finally delivered my item was wonderful!

Reply from Chairish
An Excellent Experience
From start to finish, an excellent experience. Item was top quality and as described. Communication was excellent and shipping was timely. Delivery was very professional, too. Thank you so much.
Quick delivery and packaged well!
Everything is so easy
Everything was so easy. Great service and the chair was better than I expected. The dealer handled everything quickly and there were no issues.
Sofa was just as pictured
Sofa was just as pictured, delivery was prompt. I’m very pleased with this purchase.
Delivery went well
Delivery went well, very courteous driver. It work out but the notification from the driver came on really short notice, an earlier schedule info would be preferred.
These bookends are even better than…
These bookends are even better than they looked in the photos. They are primary gilt painted wood, but have a red berry and some greenery as well. They’re charming and were very well priced.
My only complaint is the piece of…
My only complaint is the piece of furniture arrived a month after it was advertised as being delivered.
Had been watching this piece for some…
Had been watching this piece for some time…finally made an offer; it was accepted and shipped promptly..I love it!
Great communication about delivery time…
Great communication about delivery time and extremely friendly.
My experience was very professional and…
My experience was very professional and efficient. My only complaint is that the prices are pretty high compared to other retailers.
They lie about shipping costs!
Chairish has good merchandise so I am trying hard to work with them despite their difficult and unpleasant nature. I tried to order a $950.00 cocktail table/plant stand. They offered a shipping cost of $450.00 arranged by the shipper despite a distance of approx. 100 miles or offered to have me pick it up myself which would have been inconvenient. I complained about the shipping cost. A few days later they sent me a special offer that included seller arranged shipping at $0.00. I placed the order but your system refused to honor the offer and tried to collect the $450.00 for shipping. I called Chairish and they said the special offer was a mistake and that there was nothing "special" about the offer. Why did they waste my time with these games? I later ordered a lower quality cocktail table/plant stand from Chairish which had a reasonable parcel service shipping cost. I am really trying to work with Chairish despite the unpleasantness.

Reply from Chairish
New to Chairish and LOVE it!
To be honest I never heard of Chairish before and was skeptical at first. I really liked the item so I decided to take a chance and order from there. I was amazed the item shipped out the following day, transaction was quick and smooth. I am now a Chairish member!
sleeping soundly
The antique Stickley settee that I found on
Chairish met our need as a place to rest a weary head. Delivery agents were polite, accommodating and efficient, as they moved the sofa into place quickly. They relocated other furniture items out of the way with ease and little fanfare. Thank you for the no hassle order and delivery as well as a good deal for quality furniture!
SHIPPING
SHIPPING. FROM BEGINNING TO END. Actually deliver people were fast and efficient. But items were not delivered as scheduled (and after a month's delay), were not on truck, had never been moved from NJ warehouse, despite me getting alerts they were on their way. No more Chairish shopping for me.

Reply from Chairish
Delivery was very efficient
Delivery was very efficient. I was communicated with during the process. Purchase was as expected.
Easy experience
Item as described. Seller took my offer. Shipping and delivery was flawless. Received item in 7 days of purchase.
On time Service.
On time Service.
Polite Professional.
Item arrived in excellent condition.
Well done!
A good experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







